Organizations know they must create the right personalized experience to build a brand that resonates with their customers, so ahead of CCW Austin we spoke with Luke Hagstrand, VP, CX Personalization at Comcast.
In this complimentary Q&A, Luke discusses the critical building blocks for successful end-to-end customer experiences across various support channels. Plus, he shares the major strides Comcast is making to place customers at the center of everything they do to build a brand of love. View the Q&A.
Luke will be joining us onstage at CCW this September 16-19 at the Hilton Austin. View the event guide to get more information about the event and full speaker line up including Michelle Williams, Grammy Award-Winning, Singer/Songwriter, Actress & Entrepreneur; Sasha Yablonovosky, President, CareerBuilder; Lynelle McKay, Chief Customer Officer, Girl Scouts of the USA; Tuck Ross, SVP, Marketing, Synchrony Financial & more!
Our early registration discounts end next Friday, 8/16. Plus, get an additional 20% off your conference pass when you enter the code: 3CCWA_DIGITAL20 at registration. Reserve your passes now at www.customercontactweekfall.com
Hope to see you in Austin!
Senior Analyst & Conference Director
Customer Contact Week | September 16-19 | Hilton Austin
www.customercontactweekfall.com | firstname.lastname@example.org