360Learning Sign Up Information

This week, we''re talking about money. More specifically, getting money to help your money-makers make more money. (Now try to say that really fast.)

In a rich man''s world...

"As 360Learning's 1-woman sales enablement team, I onboard and train every salesperson joining our team - BDRs, Account Executives, and Account Managers. I've been doing this remotely for a while now and I'd like to share my experience with you." - Head of Global Sales Enablement at 360Learning

- 3 Biggest Challenges of Remote Sales Training and How to Overcome Them

If I had a little money...

"L&D teams need to demonstrate their value as a strategic partner and to document their learning impact. That way, you can convince managers that you can help them achieve business goals and that you're worth listening to. It's about what we can do collectively to demonstrate our impact." - Senior Trainer & Instructional Designer at Fulton County Government

- How to Get Training Budget and Exec Buy-in for L&D Projects

To pay the bills I have to pay...

"In the current business climate, where every dollar spent needs to be justified, proving ROI on your internal training programs is more important than ever. It's not enough to show that your program is helping employees learn new skills; you need to prove that it's having a positive effect on the company's bottom line." - Head of Operations at 360Learning

- 3 Data-Based Ways To Prove Training ROI (+ Free Training ROI Calculator)

In my dreams, I have a plan...

• Master the art of B2B selling with this guide from Sales Intel.
• How Intercom helps their sales rep develop a career

Take care and you''ll hear from me soon 💛,

Joei

P.S. If you have any questions for feedback, hit reply - I read every email and will get back to you personally.

P.P.S. One of our clients, Flexport, highly recommends this D&I training created by Jennifer Kim on Udemy.

What does 360Learning do? | Have a real person show you live

Hey there,

To say the world has changed a lot in 2020 would be an understatement. 

Now, with the second round of lockdown coming into effect in Europe, Disneyland going remote, the US elections, and Pfizer announcing a potential vaccine, the future has never felt quite so uncertain. 

Most CFOs and finance teams will prepare for uncertainties by tightening budgets for the next year, when the opposite is what you need. So now more than ever, you need to defend your training budget. How can you make sure you have enough resources to equip and train your teams to meet all the challenges 2021 has in store? Our CEO has prepared a few arguments for you.

Happy learning!

🤓🤓🤓🤓🤓🤓

Need to defend your 2021 training budget? Here are the best arguments.

"You need to know your non-negotiables because one thing is certain: in most companies, training managers will be asked to do more with less." - Nick Hernandez, CEO at 360Learning

Read more

-----------------------------

How Disneyland Keeps Remote Workers Happy and Productive Through the Pandemic



"Usually, when we make a change on this scale, we prepare first, then implement. With the crisis, we had to do the reverse. We had to change, then make adjustments to keep our performance at a high level." - Bruno Fournet, HR Director at Disneyland Paris

Read more

-----------------------------

Addison Group's 3-step process to Navigate Common L&D challenges in M&A

"One of the first things we looked at was how we could best utilize our existing L&D collateral. We have limited resources, and they're split across different businesses. Some are in the world of finance, and some are in the world of technology. It's up to me to really understand each side of the business, and to celebrate the working cultures of our new firms." - Elizabeth Peters, L&D Director at Addison Group

Read more

-----------------------------

And that''s it for this week!

Take care and you''ll hear from me soon 💛,

Joei from 360Learning

P.S. If you have any questions or feedback, hit reply - I read every email and will get back to you personally.

What does 360Learning do? | Have a real person show you live

Hey there,

If you've ever had a terrible manager, you know firsthand its harsh effect on employee morale. 

Great managers fuel loyalty, whereas employees who hate their manager are four times more likely to leave. 

That's why effective manager training is so important.

But most existing training does nothing to teach the advanced organizational and interpersonal skills managers need to succeed. Since COVID struck, and the problem has gone from bad to worse. The rapid change to remote work creates a host of new challenges for managers who may never have received proper management training to begin with.

This affects everybody's mental health and leads to employee burnout. For sales teams, in particular, you need to invest in coaching the coaches, to make sure your sales training has a lasting impact.

🤓🤓🤓🤓🤓🤓

Your Manager Training Wasn't Working Before-Now It's Really in Trouble

Despite the significant impact, many organizations overlook or completely neglect manager training.

A study by Wakefield Research shows that a stunning 98% of managers feel they would benefit from more or better training. Most new managers don't receive any leadership training during their first decade of supervising other people.



Remedy your manager training

-----------------------------

How to create a lasting impact with your sales training, according to Google

The best sales training is a process of continuous improvement. As Brendan explains, this doesn't just apply to the sales reps - it's also about coaching your sales coaches.

"At Google, we're investing heavily in helping our managers to be great coaches," says Brendan. "Our first step here is to be very blunt about the role managers play. Sometimes, sales managers see themselves as being there to move deals through, allocate resources, and manage the portfolio. These are important tasks, but we're asking people for more than that."



Coach your sales coaches

-----------------------------

Understanding Employee Burnout [Live event]

Join us on 30 Sep for a live panel with Leon, Whoop, Collibra, and Everfi as we discuss the facts and fallacies of employee burnout and how to maximize the "readiness" of your team.

This webinar is for companies that care. The smart people. The founders and managers that drive change. The thought leaders. Sound like you? Join us (and tons of your peers) for 60 minutes of real-time learning and discussion.



RSVP for the webinar

And that''s it for this week!

Take care and you''ll hear from me soon 💛,

Joei

P.S. If you have any questions or feedback, hit reply - I read every email and will get back to you personally.

What does 360Learning do? | Have a real person show you live

As 360Learning's 1-woman sales enablement team, I onboard and train every salesperson joining our team - BDRs, Account Executives, and Account Managers.

My number 1 preoccupation since my first day has always been: how do I create sales training that salespeople actually want to take?

To help, we've partnered up with PandaDoc for a LIVE workshop next Thursday, Aug 13, on creating impactful sales training that gets salespeople excited:

I''ll join forces with PandaDoc's Sales Trainer, Patrick, to show you how to:

• Create training that is matched to sales reps' pain points 
  
• Make the driest topic fun, collaborative, and engaging for your sales reps
  
• Create training on belief systems and mindsets to help sales reps be happy and successful
  
• Leverage tools that make sales training interactive and collaborative by default
  

We''re reaching the limit of maximum registrants on our webinar tool, so reserve your spot quickly!

See you tomorrow!



Maria Van Thienen, Head of Global Sales Enablement

P.S. Can''t make it live? Sign up anyway to receive the recording!

Hey there,

Scaling an onboarding process is one of the hardest things to get right in L&D. When your company is growing at pace, you need to make sure your onboarding offers every new starter the tools and training they need to ramp up quickly.

We''ve got a great case study with the Learning & Development Lead at Better.com this week. She had to train a lot of people really quickly - and now remotely, thanks to COVID19.

Of course, as you all know, your job doesn''t stop once your new hires are fully onboarded. Because your team needs continuous training and learning. The latest lesson of our Google MasterSaaS covers just that. 

And none of this onboarding and continuous learning would work if you don''t have a solid employee training program in place. So we''ve got an ultimate guide for you this week as well. 

Lastly, I''d like to share a webinar I discovered from Venngage, the online graphics maker, about designing for accessibility and inclusivity. Definitely check it out if you work in employer branding or communications in general.

Better.com''s Onboarding Process for Growing From 350 to 3,000 Employees

Since Emma joined Better.com two years ago, the company has grown at an incredible rate.

"When I started at Better two years ago, we were about 350 people," says Emma. "Now, we're 3,000 globally. A lot of this hypergrowth has been in the last six to twelve months, and it's showing no signs of slowing down. It's taught me a lot."



Read more

-----------------------------

How to build a culture of continuous learning, according to Google

"It's tempting for senior employees to think of training as something just for junior employees," says Brendan. "If you've been in the industry for a long time, you might think you know all there is to know. But your managers and senior leadership hierarchy have a critical role to play in creating a culture of continuous learning."

"If employees get a sense that they're sent off to training and it'll never be talked about again, they'll quickly understand that it's something for them alone," says Brendan. "But if you make it clear your learning culture is going to be reinforced every day at every level, including by senior employees, you'll create a real commitment to continuous learning."



Read more

-----------------------------

The Ultimate Guide to Starting a Successful Employee Training Program

A worldwide survey of CEOs found that 80% are worried about the availability of key skills, and more than half struggle to find competent new hires. 

Employee training programs and, by extension, Learning and Development departments are powerful tools in hiring, retaining, and retraining employees. 

Launching a new training program isn't as simple as ordering some courses and mandating employee attendance. Companies that enthusiastically barrel forward without the proper planning often suffer from misaligned business goals, overwhelmed L&D departments, and a lack of C-suite buy-in. Any of these could sink your training program as soon as it starts.

Here's what you need to know to get started.

\

Read more

-----------------------------

Designing for Accessibility: How To Be An Inclusive Employer and Reach Bigger External Audiences

There''s a popular phrase about diversity and inclusion making its social media rounds recently: 

Diversity is being invited to the party; Inclusion is being asked to dance.

While this sentence is helpful for distinguishing the difference between the two terms, it is also an oversimplification of complex ideas and doesn''t authentically represent what inclusion really could be.

As Daniel Juday says, "To put it into corporate terms, this phrase only really indicates that organizational diversity and inclusion is, at its best, those with leadership influence deigning to include others in their circles for brief moments, usually in celebrative ways rather than strategic ones."

One way to change that is through inclusive design. Inclusivity means more than just offering to make adjustments. You should be proactively thinking about accessibility. 

Watch the webinar

And that''s it for this week!

Take care and you''ll hear from me soon 💛,

Joei

P.S. If you have any questions or feedback, hit reply - I read every email and will get back to you personally.

What does 360Learning do? | Have a real person show you live

We all spent most of this year canceling plans, events, trips, pivoting strategies. 

At 360Learning, we even created the #GetReady campaign in April for "post-COVID" and look where we are today, still in the midst of the first wave. (Apparently.)

It begs the question: Is it still worth it to make plans for 2020? 

My answer: ...maybe not.

As all our existing processes and strategies are being called into question, now might be a better time to reflect. And experiment.

It''s not just me saying it. All of the L&D leaders we interviewed are testing and reflecting on new ways to train and learn.

So that's what we're talking about today. New ways to think about things.

Think of knowledge like money

Have you heard of that quote "Knowledge is like money: to be of value it must circulate, and in circulating it can increase in quantity and, hopefully, in value"?

As it turns out, not sharing knowledge really does cost you money.

"The workforce is currently experiencing a silver tsunami as baby boomers retire and leave the workforce.  As baby boomers leave the workforce, they are taking decades of institutional knowledge with them. ...By extrapolating that number over the course of a year, Panopto calculates that the average small business of under 1,000 employees will lose $2.4 million in productivity due to insufficient knowledge sharing."

- Why Not Sharing Institutional Knowledge is Costing Your Company Money

Think of learning as an experience

In L&D, there's always the pressure to demonstrate progress as quickly as possible.

But as Gauresh points out, great learning experiences take time and patience to get right.

"Learning doesn't happen immediately," says Gauresh. "What you gain during training is the knowledge part. Then, it takes time to develop that technical or leadership competency in the real world. But when the right opportunity arises, your people will be able to utilize that knowledge to make the most of it."

- How to Create a Great Employee Learning Experience

Think of COVID-19 as an opportunity

The COVID pandemic has had severe implications for businesses around the world.

However, it has also created the drive for people to switch to virtual training.

"Everybody preferred face-to-face learning before, but we have to find more effective ways to do it, like with virtual learning," says Kristi. "We wouldn't have had that mandate before, so we should lean into the opportunities for change that this time is bringing us."

- How a New L&D Leader Adapts to Virtual Training and Onboarding

Speaking of COVID-19

I highly recommend this Work From Home guide - it's the most comprehensive remote working resource I''ve seen. It's also written with a sense of humor. My favorite: 

"Don't sweat the sweatpants

Don't enforce office-specific rules for the sake of enforcing them. Remember that it's all about the amazing things your team is doing, not what they're wearing."

Speaking of humor

We're hosting a live workshop with PandaDoc on How to create impactful sales training with humor (and empathy and collaboration) in 2 weeks. First time for us to focus on such a fun topic. I think it's gonna be really special. Hope to see you there.

Take care and you''ll hear from me soon 💛,

Joei

P.S. If you have any questions for feedback, hit reply - I read every email and will get back to you personally.

What does 360Learning do? | Have a real person show you live

Don't you wish there's an easier way to drive impactful learning within your organizations? 

360Learning for Enterprise helps you do just that.

It provides L&D teams with what you need to crowdsource and prioritize all your teams' learning needs, match in-house experts with relevant requests, coach your team through the course creation process, and measure your training impact.

To show you how this works in action, I will be joined with Jos? Rodrigues, Digital Learning Officer of CGI for a live virtual event on 7 July at 11am EST/5pm CET.

Jos? has beta-tested our product and together we''ll show you how to:

• Reinvent the role of L&D in your company from content creator to learning coach
• Scale learning initiatives by leveraging in-house expertise 
• Replicate the success of CGI and use 360Learning for Enterprise to: 
• Map and prioritize 100% of your organization's learning needs
• Match internal experts to answer to each learning need
• Coach teams through course delivery
• Monitor learning impact and reward experts 

Save your virtual spot now!

See you there?

Pauline Feray, Product Manager @360Learning

The holiday season is here, and many of us are home alone, watching Home Alone. 

Most of us are working at home alone. Or working alone, as a team of one. 

Working alone is no fun. 

If you're an L&D team of one, you need to gather feedback for your courses from your learners, and focus your time on areas that generate the greatest return, like improving sales performance.

You also need to get quick wins by focusing on performance learning to get everybody to start believing in you. 

Even if you're not a team of one, working from home alone still requires some specific remote management strategies.
This week, we want everyone to feel less alone. Wherever you are, we''ve got you covered.

Happy learning!

🤓🤓🤓🤓🤓🤓

How an L&D Leader Drove a 30% Increase in Sales Meetings in His First 12 Months

"The first thing I did was meet with our key leaders. I asked them all some basic questions. Not, 'what do you need?', because I'm not a McDonald's, but 'how do you sell?', and 'who do you sell to?' I had to find out where we had consistencies and where we had breakages." - Bill Ball, Sales Enablement Leader & Director of L&D at DISYS

Read more

-----------------------------

[Video] Reactions: Deliver Engaging and Up-to-Date Courses With Collaborative Learning

In 2020, the average rate of course completion across the industry is hovering at an abysmal 20-30%.  This is a huge problem for L&D leaders, and most people don't know why it's happening. But we do - and we've developed a feature to help.

Read more

-----------------------------

How to Integrate Performance Learning Strategies in Your Sales Training

Companies spend millions of dollars a year on sales training without seeing any measurable improvements from these investments.
The content and method of sales training are both poorly defined and expensive. Enter performance learning, a strategy that aims to make sales training more effective by identifying the skills shared by top performers, and teaching them to new staff via methods that are contextual, vocational, and more effective than classroom-based learning.

Read more

-----------------------------

5 Remote Management Strategies for 2021



As we continue to evolve with the 'new normal', leaders need to leverage the right remote management strategies to connect and collaborate with their employees. If you're managing a remote team in 2021 (either full- or part-time), consider using the following five strategies to optimize performance and help people adjust.

Read more

-----------------------------

Rewards & Recognition for Remote Team Members (40+ Unique Ideas) - from HR Partner

There are a few more challenges associated with rewards and recognition for employees when they don't work in the office, but they're certainly not insurmountable. Our friends at HR Partner have put together a collection of ideas for rewarding remote (and all) employees.

Read more

-----------------------------

And that''s it for this week!

Take care and you''ll hear from me soon 💛,

Joei from 360Learning

P.S. If you have any questions or feedback, hit reply - I read every email and will get back to you personally.

What does 360Learning do? | Have a real person show you live

We spend a lot of time exchanging with fellow L&D professionals. Lately, many of them describe feeling completely lost at sea.

After all the disruptions and uncertainty of 2020, most L&D teams feel overwhelmed and under-resourced to live up to their boss's expectations - and their own.

And that's completely understandable. Their challenges are sobering. L&D teams are expected to train a multigenerational workforce, improve diversity at the workplace, help employees adapt to whatever COVID19 or social and technological disruptions throw at us. Often with a small team and limited budget.

This week, we'll break down the three biggest training challenges holding back even the most talented L&D teams, and offer some solutions - and hopefully, relief - before the holiday season.

Happy learning!

🤓🤓🤓🤓🤓🤓

The 3 Biggest Training Challenges Holding L&D Back (and How to Overcome Them)

"From all my exchanges with all these L&D leaders, it's clear that today's major training challenges result from an outdated mindset about the function of L&D. Corporate training needs have fundamentally transformed, and to resolve these three training challenges, L&D must transform, too." - Jonah Goldstein, Head of Learning at 360Learning

Read more

-----------------------------

Stereotypes about generational differences are so ingrained that they seem like common sense, but the research simply doesn''t back it up. Generalizations about how people of different age groups like to work and learn are, at best, inaccurate and, at worst, harmful. Here are the three things you should actually worry about when training a multigenerational workforce.

Read more

-----------------------------

L&D for Diversity: How Coca-Cola Celebrates its Diverse Workforce

"We're a multinational beverage company, producing, selling, and distributing beverages of The Coca-Cola Company. We have 26 manufacturing plants and a workforce that is equally distributed between 'white-collar' and 'blue-collar' employees. When we talk about serving the learning needs across the organization, it's extremely challenging, and exciting at the same time." - Tuba Kazmi, Head of Diversity, Inclusion, and L&D at Coca-Cola.

Read more

-----------------------------

4 Practical Ways to Boost Employee Adaptability



The business climate is changing faster than ever. I doubt anyone could have imagined seeing the challenges we're seeing right now a year ago. Who knows what we''ll all be dealing with in another year? In this environment, every one of your teams needs to be at the top of their game. Here are 4 practical ways to help them achieve that.

Read more

-----------------------------

The Ultimate Sales Guide to Kickstart 2021 - from Predictable Revenue

In true collaborative learning fashion, our friends at Predictable Revenue have put together an Ultimate Sales Guide with insights shared by the top 10 sales leaders and practitioners featured on their popular podcast. Share with your sales team so they can start 2021 strong.

Get the guide

-----------------------------

360Learning is rated the #1 Learning Platform 🎉

The G2 Winter Reports are out, and we''re absolutely blown away over to be rated a leader in nearly every Learning at Work category.
We''re rated a leader in the Corporate LMS, LXP (we''re #1), Sales Training, Onboarding, and Course Authoring categories.

Big thank you to every one of our users for your trust and your love.

And that''s it for this week!

Take care and you''ll hear from me soon 💛,

Joei from 360Learning

P.S. If you have any questions or feedback, hit reply - I read every email and will get back to you personally.

What does 360Learning do? | Have a real person show you live

Last week, we announced the launch of MasterSaaS, a sales training masterclass for SaaS companies, with Google's Head of Sales Training. 

It's a project I'm super proud of and we were voted Top #5 product of the day (!) on Product Hunt. HUGE thank you for those who supported us.  

So, this is week 1.

We spent a lot of effort on creating a great video experience for you all, but we all have our preferred modes of learning and some prefer to read. So we're offering you both options.

Google''s tips for building your sales training strategy

Impactful sales training is much more than just a great PowerPoint deck or a motivational speech from the likes of Tony Robbins.

It starts with a great overall strategy. In this week's lesson, Brendan has five great tips and techniques for developing your own fit-for-purpose sales training strategy.

Don't forget to leave your thoughts and reactions at the end of the post, like this: 

(In case you''re wondering, the reason I'm pushing for this is I'm the only one leaving reactions and comments and if this sad situation continues my website PM will remove this feature that costs us $99 a month.) #Save360blogReactions

----------------------------------------

How corporate training is changing and what you can about it

So, I know there are words and phrases you''re sick of hearing. Like: 

But there's no denying that 2020 is a pivotal year where everything is forced to change. 

Some for the worse, some for the better. Including corporate training. 

Here are the 3 biggest factors that are changing corporate training, and most importantly, how to adapt. (pandemic sayings-free, I promise.)

By the way, we're currently working on an extensive CLO playbook on how to help L&Ds get a spot in the C-suite.

If you'd like to get a preview, comment ''CLO playbook'' in the comment section of the blog post and Ben will get in touch.

Or you could reply to this email. But preferably in the comment section. Because #Save360blogReactions. 

----------------------------------------

The 5 stages of grief  buying HR software (and how long each takes)

When considering a task like purchasing a new HR solution, it's easy to get overwhelmed. 

The best way to tackle it? Break up your search into smaller chunks. 

Once you do that, the evaluation starts to run a lot smoother. 

The typical process for buying a software like an HRIS has 5 defined phases: 

Internal Alignment, Shortlisting, Evaluation, Selection, and Implementation. 

Here's the full guide.


And that''s it for this week!

Take care and you''ll hear from me soon 💛,

Joei

P.S. If you have any questions for feedback, hit reply - I read every email and will get back to you personally.

What does 360Learning do? | Have a real person show you live

Since COVID19 broke out, we''ve seen an unprecedented increase in training courses being shipped.

Be it "remote working crash course", "COVID19 hygiene and safety tips", or "how to not get hacked on your Zoom calls" - courses are being created and shipped at a much faster rate than before.

But how many of you are struggling to play catch up with these increasing training requests? There's so much to do, and so little time.

Do less and achieve more with 360Learning for Enterprise

Today, we're thrilled to announce the launch of 360Learning for Enterprise. We've designed this platform as a way to avoid many of the typical Toby Flenderson problems that companies can face when it comes to L&D. 

With 360Learning for Enterprise, you can reinvent the role of L&D in your company and build a learning culture that is quick and agile, with a focus on sharing knowledge and expertise collaboratively.

🚀Stay on top of all your learning needs

🚀Ship courses quickly by leveraging internal experts

🚀Shift your role from executor to facilitator

Do less and achieve more with 360Learning for Enterprise. You can check it out via:

🏆Our launch on Product Hunt today

🏆Our blog post announcement

🏆Our live product webinar on 7 July with our client CGI at 11am EST/4pm GMT/5pm CET

Hit "reply" to let me know what you think!

See you soon!

Pauline Feray, Product Manager @360Learning

Hey there,

This week, we're covering 4 hot topics that often come up in our conversations with people development teams around sales, diversity, performance, and wellness.

And we brought in experts that can provide alternative solutions to these common challenges. 

I really hope you''ll find them helpful. Read on to see if any of these speaks to you:

Challenge 1: producing sales training content

For many, creating sales training course content is a painful process.

You may look for third-party off-the-shelf content, in which case you're paying a lot for generic content that will soon be out of date. Alternatively, you could spend many stressful hours creating the content yourselves. Neither option is that appealing or effective.

Fortunately, according to the Head of Sales Training at Google, there's a third option that's not painful or costly. 

- Google MasterSaaS: 6 Steps to Produce Your Sales Training Course

----------------------------------------

Challenge 2: supporting women's career growth in the workplace

If you're in HR or L&D, your goal should be to empower everyone in your organization to succeed on their own terms.

Unfortunately, despite all the talk about gender equality in the workplace, there are still stubborn gaps in leadership and C-suite gender representation around the world. And the numbers haven''t improved a whole lot in recent years.

This is a complex and frustrating puzzle, and one with a long history. Addressing the gender gap in executive representation takes effort, understanding, and above all else, the right resources and support. It also requires honest and inclusive conversations.

Learning specialist and author, Jodi Leffingwell, offers some concrete steps in our latest exclusive interview.

- How Can Your Company Support Gender Equality in the Workplace?

----------------------------------------

Challenge 3: doing effective performance reviews

There are many benefits associated with conducting regular performance reviews. In fact, performance reviews or performance appraisals are one of the most underused and misunderstood management tools available.

This is especially true as often, neither the manager nor the employee seems motivated to have the review! But the truth is, that performance reviews are probably more important than you might think. They also don't need to be difficult to do (especially once you've got the right performance review templates in place).

Our friends at HR Partner offers some very convincing reasons why you should take performance reviews seriously, plus a few free templates.

- Benefits of Performance Reviews (+ Free Performance Review Templates)

----------------------------------------

Challenge 4: having an employee wellness program that actually works

"Technology and remote working changed the way employee wellness works. Depending on your company makeup, your employee wellness program was designed to live within large offices and top-down structures.

Simply put, Karen in HR is no longer capable of managing a more dispersed and diverse team.

Most People Teams haven't evolved with their staff makeup - Marketing, Sales, and every other aspect of today's tech company only interact with their respective team and most of the time on a remote basis. They are discrete departments, where "keeping the pulse" of your team is not possible."

LEON is offering a new way of looking at this increasingly hot topic of employee wellness. They''ve coined a new term: wellness intelligence.

- Save the employee. Save the world.


And that''s it for this week!

Take care and you''ll hear from me soon 💛,

Joei

P.S. If you have any questions or feedback, hit reply - I read every email and will get back to you personally.

What does 360Learning do? | Have a real person show you live

Hey there,

Right now, we may feel like we can no longer rely on certain structures and authorities the way we used to.

This might be an intense time, but it may be emphasizing ways of living that are no longer sustainable. This includes the way we work, train, and learn.

Ask yourself, am I holding on to routines or practices that have outlived their time? 

At 360Learning, we're looking back at outdated learning methods, like blended learning, and moving forward into the next phase of LMS and eLearning. 

While a lot of things are out of our control, improving the way we learn and develop our team and ourselves isn''t. 

Happy learning!

🤓🤓🤓🤓🤓🤓

Blended Learning Is Dying. To Save It, We Must Change What it Means.

Today's learners expect more collaboration, personalization, and flexibility than top-down training can provide, regardless of whether it's in person or online. We should be more worried about whether our learning content is engaging and digestible, and less concerned with the distinction between in-person and online training. 

Top-down is out, collaboration is in

-----------------------------

Why Collaborative Learning is the Next Phase of LMS eLearning

Although we've come a long way from the early slow-moving dinosaurs of LMS history, many LMSs still fall short of their promise of helping employees learn. The core problem is that almost all LMSs focus primarily on administrators, not learners.

As teams move toward more communication and collaborative work, why are we still learning by ourselves? 

It''s time to evolve

-----------------------------

And that''s it for this week!

Take care and you''ll hear from me soon 💛,

Joei from 360Learning

P.S. If you have any questions or feedback, hit reply - I read every email and will get back to you personally.

What does 360Learning do? | Have a real person show you live

Hey there,

Fun fact: over 70% of our clients are new or recently promoted L&D leaders. 

Succeeding as an L&D leader is all about making the right choices. You have to choose the right internal processes, choose the right learning software, and above all else, choose different learning methods that match your company's needs. If you've just started your role, that's even tougher.

That's what this week's posts are all about - helping you succeed as a (new) L&D leader. 

Happy learning!

🤓🤓🤓🤓🤓🤓

Do you need an LMS, an LXP, a Talent Suite, or a Learning Platform?

"These learning software acronyms are hell.

After I founded 360Learning in 2013, I spent two years immersed in the learning market. I ran the company, pitched two separate funding rounds, signed 100 customers, and still, struggled to understand what acronyms like LMS and SCORM meant for a long time." - Nick Hernandez, CEO at 360Learning

Read more

-----------------------------

Self-Directed Learning is Here to Stay, and it's up to L&D to Make it Work

"Self-directed learning is the future of workplace training, and that's a good thing: it's decentralized, flexible, and a good fit for our new digital normal.

But leaving learners to fend for themselves in a sea of training content is a recipe for failure, both for the employee and for the organization. To make self-directed learning work, L&D must support it with the right tools, culture, and systems." - Jonah Goldstein, Head of Learning at 360Learning

Read more

-----------------------------

How to Establish Yourself as an Incoming L&D leader

"If you're going to change your approach to learning, it has to start from the top-down. You have to get leadership to commit, because no matter what resources I provide, if people aren't taking advantage of them, it's not going to have the right impact." LaRissa O'Neal, Director of L&D at Allied Electronics & Automation

Read more

-----------------------------

How AlphaSights Built a Scalable Onboarding Program with 99% Satisfaction Rates

"We realized that if we were going to scale learning across the enterprise, the L&D team cannot be centralized content creators. We need to democratize content creation across every team." - Chris Wrobel, VP of HR and Professional Development

Read more

-----------------------------

And that''s it for this week!

Take care and you''ll hear from me soon 💛,

Joei from 360Learning

P.S. If you have any questions or feedback, hit reply - I read every email and will get back to you personally.

What does 360Learning do? | Have a real person show you live

Hey there,

A lot of popular training methods sound great on paper but fail to deliver on their promises. The article from our CEO this week talks about just that - popular employee training methods that fall flat, and some of the better approaches, like peer training.

One of the most common questions we hear from L&D leaders is how to generate enthusiasm for teams to commit to training activities.
But some companies have the opposite problem: what do you do when the demand for learning exceeds supply?
We interviewed the Director of L&D at Harry's and she had a lot of great tips for keeping even the most enthusiastic self-directed learners engaged and stimulated. 

Happy learning!

🤓🤓🤓🤓🤓🤓

3 Popular Employee Training Methods That Don''t Work (and What to Do Instead)



"Employees don't approach eLearning the same way they approach Friday night on the couch. Nobody is logging into their LXP just for fun." - Nick Hernandez, CEO of 360Learning

Read more

-----------------------------

How Harry's Decentralize L&D with Self-Directed and Collaborative learning



"We screen for values during the interview process, and one of our values is 'improve always'. This has implications for the way people solve problems, but it also tells you when people have an appetite for learning, growing, and knowing more today than they did before." - Rachel Peck, Director of L&D at Harry''s

Read more

-----------------------------

The L&D Case for Peer Training: 3 Unignorable Reasons to Make the Switch



"It takes 130 hours and $22,178 to create a single hour of eLearning. All that for employees who usually think they have better things to do." - Audrey Jarre, Team Lead of Learning Engagement Coach at 360Learning.

Read more

-----------------------------

What Is An Employee Wellness Program?

For companies that want to attract and retain top talent, an employee wellness program is a must-have. If you''re considering implementing an employee wellness plan but not sure where to start, check out this comprehensive guide from Wellable.

How to Measure Sales Training Success for a New Sales Rep

Mailshake interviewed our Co-founder and SVP North America, JC, about measuring sales training success for a new sales rep. JC has been in a sales leadership role from the get go and has onboarded more than 100 reps, AEs, SERs, and account managers, so he knows what he's talking about when it comes to sales training success. Watch the interview & recap here.

And that''s it for this week!

Take care and you''ll hear from me soon 💛,

Joei

P.S. If you have any questions or feedback, hit reply - I read every email and will get back to you personally.

What does 360Learning do? | Have a real person show you live

It's the end of a long, stressful week. 

Finally, time to unwind and relax! 

You microwave your popcorn (or yesterday's turkey), pour a glass of wine, and settle in on the couch to turn on ... a tutorial on video editing?

Seems unlikely, right?

Once a week or so, we hear of another Netflix for Learning initiative, from another #LXP vendor or an L&D team. 

There''s just one, tiny problem. It doesn''t work.

There are better ways to change the way your teams feel about L&D. With better alignment, better processes, or more collaborative tools.

That's what we're sharing with you this Black Friday :) 

Happy learning!

🤓🤓🤓🤓🤓🤓

''Netflix for Learning'' Doesn''t Work. Here''s Why.

"Netflix bases its recommendations on your user history. That works because the single source of truth on what you enjoy watching is you." - Nick Hernandez, CEO at 360Learning

Read more

-----------------------------

How to Change the Way Your Teams Think About L&D

"We had to re-brand and try to change the perception of L&D within the organization. We wanted to shift people away from the idea of having 'schoolmasters' where we only run training whenever someone makes a mistake." Jeremy Lane, Director of L&D at TTI.

Read more

-----------------------------

Video Pitch Assessment: Help Your Sales Reps Nail Their Pitch With Collaborative Learning

Busy schedules? Inconsistent feedback? Remote sales training? L&D and Sales Enablement leaders: we have the answer.

Read more

-----------------------------

9 One-on-one meeting templates - by Soapbox



One-on-one meetings are the most important opportunities for managers to give and get feedback, build trust and discuss growth and development with their direct reports. While every team member is different (and your one-on-ones should be tailored to each person!) here are 9 different types of one-on-one meeting templates to jump-start your next conversation.

Read more

-----------------------------

I''d like to take the opportunity to thank every one of you who''s been opening and reading these newsletters, especially those who send me personal notes and comments. I read every one of them. Your encouragement is all the motivation I need to keep creating and curating helpful content for you all!

Happy Thanksgiving and you''ll hear from me soon 💛,

Joei from 360Learning

P.S. If you have any questions or feedback, hit reply - I read every email and will get back to you personally.

What does 360Learning do? | Have a real person show you live

Hey there,

Not sure if you''ve heard, but we''re back in lockdown in France.

For someone who''s actively recruiting like myself, this is not the most exciting news. It''s stressful enough being a new manager building a new team, even more so doing it virtually.

Luckily, we''ve been publishing resources for (remote) onboarding over the last weeks. And if you''re only going to read ONE post, here''s an Everything You Need to Know guide.

And if you''re not just onboarding new employees but new companies (like an M&A), you might find this interview worthwhile. Jonah spoke with their Director of L&D who had to manage the acquisition of four (!) firms and all the challenges around training and company culture. If you''re an L&D joining a new company, check out this interview for some inspirations for your first 30,60,90 days of virtual onboarding.

ICYMI, we had a blast with GoCo and 400 other L&D and HR pros 3 days ago at our fully remote onboarding webinar. Not too late to check it out. ;-)

Happy learning!

🤓🤓🤓🤓🤓🤓

Everything You Need to Know to Build a Scalable Employee Onboarding Process

By the looks of it, we''re not going back to the office any time soon. If you''re looking for ONE blog post that will tell you how to build a (remote) scalable onboarding program from A-Z, this is the one.

Read now

-----------------------------

Addison Group's 3-step process to Navigate Common L&D challenges in M&A

Most mergers & acquisitions can get pretty messy pretty quickly. In Jonah''s interview with Elizabeth Peters, she explains the challenges of acquisition for L&D, her 3-step process to navigate them, and how to measure their impact.

Read more

-----------------------------

How to Create an Agile Learning Culture that maximizes L&D impact

Things are always changing in L&D. There are always new business demands to respond to (*cough cough* COVID), and new skills and expertise your staff need to develop to better serve your customers. In this interview with Dave, he talks about the importance of agile learning and how to implement that as a company culture in your teams.

Read more

-----------------------------

And that''s it for this week!

Take care and you''ll hear from me soon 💛,

Joei from 360Learning

P.S. If you have any questions or feedback, hit reply - I read every email and will get back to you personally.

What does 360Learning do? | Have a real person show you live

I''ve always been super impressed by the quality of the classes on MasterClass.com. 

Superb production quality. World-class teachers. Exclusive content you can''t find anywhere else.

We thought, wouldn''t it be great if someone created a SaaS version of MasterClass?

So, we did.

Paying homage to MasterClass.com who first introduced beautifully edited masterclasses from the best of the world, we''ve created MasterSaaS, a SaaS Masterclass, with Google''s Head of Sales Training, Brendan McGeever.

Learn Sales Training with Google, for free

Like MasterClass, we''ve found the most qualified person we know to teach this topic on sales training, with high-quality production and editing that aim to provide you with the best learning experience possible. Unlike MasterClass, our MasterSaaS is 100% free.

Over the next 5 weeks, we'll share Brendan''s tried-and-tested, never-shared-before tips and tactics Google uses to train their 4,000 sales all over the world. 

Every week, we'll publish one episode of the Sales Training MasterSaaS on our blog, covering a different sales training topic each week.

Check out the first episode and topics for the upcoming weeks here. Share it with people who'd love this. (We''re also on Product Hunt today.)

Also, I've noticed not many of you know about the feedback section we have on the blog. You can leave a reaction or comment to let Nicolas know what you think below the post, like this:

----------------------------------------

What are Learning Management Systems, and How do you Choose One?

Not gonna lie. 

When I first started working at 360Learning, it took me quite some time to figure out all these acronyms: LMS, TMS, LXP, LEP...

They are super confusing and makes it that much harder to know which one is right for you.

So this post is actually a selfish post for myself. Thought it might be helpful for some of you too.

Here's everything you need to know about LMSs before picking the best one for your needs. 

----------------------------------------

Great Minds Don't Always Think Alike

Culture fit is a familiar term for most of us working in people development teams, be it HR or Learning and Development. 

We've been told hiring for culture fit ensures higher performance and lower employee turnover. 

But how often have you been able to objectively lay down what that "culture fit" means for your team? 

When this isn't clear, it's just a pretty word for unconscious bias. Often, this bias reinforces the status quo, including systemic racism or white supremacy. More HR leaders are realizing the problem. Here's what they suggest we do instead.

That''s it for this week!

Take care and you''ll hear from me soon 💛,

Joei

P.S. If you have any questions for feedback, hit reply - I read every email and will get back to you personally.

What does 360Learning do? | Have a real person show you live

"Do the simple stuff right." This stuck out to me from Nike's latest tribute to Kobe Bryant and his #MambaMentality (If you haven''t seen the ad, you need to.)

Doing the simple stuff right sounds simple, but is far from easy. 

This week, I'd like to apply Kobe's #MambaMentality to our learning and training: focus on the process and get better every single day.

Better teacher

Every top sales team knows that great sales performance begins with the right onboarding process.

As the most fundamental part of training, sales onboarding lays the foundation for new hires to develop key skills, reduce ramp-up time, and make an impact.

For week 2 of MasterSaaS, Brendan has six ways to create an excellent sales onboarding process that helps you do just that.

- How to create an excellent sales onboarding process, according to Google

----------------------------------------

Better leader

It's a truth universally acknowledged that compliance training is a drag.

It's dull, repetitive, and, worst of all, mandatory.

But compliance training is often vital, and leaving it as an afterthought may have significant legal, safety, and cultural repercussions for your company.

Topics like sexual harassment training, workplace safety, and anti-bias and diversity training are essential for creating a safe workplace for everyone.

How do you make a compliance training plan that conveys this essential information without boring your teams' socks off?

- How to Get Started with Compliance Training as Painlessly as Possible

----------------------------------------

Better me, better you, better us

In the wake of COVID-19 and the ongoing tragedy of racism and the murder of black people, HR professionals are in the spotlight like never before. We are being called to make changes in the workplace that could shape the future of inclusion, representation, and upward mobility for Black, Indigenous, and People of Color (BIPOC) for generations to come.

As HR professionals here are a few things you can do right now to make a difference:

- How HR Can Support Black, Indigenous, and People of Color in 2020

And that''s it for this week!

Take care and you''ll hear from me soon 💛,

Joei

P.S. If you have any questions or feedback, hit reply - I read every email and will get back to you personally.

What does 360Learning do? | Have a real person show you live

A lot of people, myself included, celebrated the end of 2020 in the hopes that 2021 will bring a fresh start, free of COVID19 restrictions, lockdowns, and all the madness that made up 2020. 

6 days into 2021, mayhem at the US Capitol.

And while we're transfixed by the spectacle of the Capitol under siege, the coronavirus continued to sweep across the United States and the rest of the world.

If 2020 has taught us anything, it is that we can't move forward as a divided country.

That's true for politics, for fighting COVID19, or for any business challenges.

For the new year, whether we're evaluating a new learning platform for our team; revamping our learning process, framework, models, and vocabulary;
or looking for a more cost-effective way to scale our onboarding and training; we'll need more collaboration and solidarity. 

The only way forward is together. 

🙌🙌🙌🙌🙌🙌

How Appen saved $240K with Collaborative Learning

Like many high-growth companies, the Appen team moved quickly to meet their teams' training needs. However, in meeting these training needs, a new challenge emerged: an increasingly complex learning tool stack. Kristin, Appen's Director of L&D, knew she needed to streamline their learning tool stack, simplify the processes, and reduce their training costs. And oh, they did.

Read Appen''s story

-----------------------------

How the Largest Nuclear Fleet in the US Fuses Technical Expertise with People Strategy

"I noticed that we didn't have a common vocabulary on what excellence in leadership or team effectiveness looked like. We had a set of values, but these were difficult to quantify. Take inclusivity, for example. How do we measure that?" - Thane Bellomo, L&D Leader at Exelon, on the importance of aligning everybody on a common language to ensure L&D success.

Read more

-----------------------------

The 2021 G2 Winter Reports Are Out - 360Learning is a Leader in Every Learning at Work Category

If you glanced across the categories of G2 Learning at Work awards and found yourself going cross-eyed, you're not alone. After all, it isn't always easy to tell the difference between an LMS and an LXP, or between a Talent Suite and a Learning Platform.

Luckily, you don't need to suffer the headache of figuring it all out. As our rankings in G2's 2021 Winter Reports show, we're a leader in every Learning at Work category. So rest assured - no matter what you want to improve, we can help.

See for yourself

-----------------------------

And that''s it for this week! 

Take care and you''ll hear from me soon 💛,

Joei from 360Learning

P.S. If you have any questions or feedback, hit reply - I read every email and will get back to you personally. 

What does 360Learning do? | Have a real person show you live

We''re so close to the holiday break, you can almost smell the eggnog (if not already drinking it.)

Since this is a short work week, I've only got two pieces for you:

• Jonah's interview with PwC's Director of L&D on managing complex L&D demands coming from all directions - we all know how that feels, especially in 2020.

• Our guide for creating an effective Collaborative Learning environment at your workplace - now that a lot of us are working remote for good, you need to ensure your teams are learning from afar.

2020 has been a crazy year for all of us, and while a big part of it stank, a lot of great stuff has happened. The most memorable of all for me:

• Our first original docu-series of the first 90 days of my onboarding (and we won an award!) 😊

• Our Sales training MasterSaaS with Google 🤓

• 360Learning is rated the #1 Learning Platform on G2 🏆

We'll be taking a well-deserved break and be back in two weeks with fresh ideas and content to share with you. In the meantime, if you're looking for more stuff to read in between Netflixing and chilling, here are a few of my personal favorites from 2020:

• Your Manager Training Wasn't Working Before-Now It's Really in Trouble

• "Because I said so": Why Top-Down Management Doesn't Work

• The Principles Behind Successful Anti-Bias and Diversity Training

• 3 Popular Employee Training Methods That Don''t Work (and What to do Instead)

• Our Extended New Employee Checklist For Achieving 93% Engagement

• Better.com''s Onboarding Process for Growing From 350 to 3,000 Employees

And that's a wrap for 2020! 🎉




I'll see you on the other side 💛,

Joei from 360Learning

P.S. If you have any questions or feedback, hit reply - I read every email and will get back to you personally. (But probably not until 2021.)

What does 360Learning do? | Have a real person show you live