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Harper

If you made it here, you are one of the few appraisers committed to new changes and learning more about how to adapt. We appreciate you for sticking with us over these past few days.

Current Anow customers will receive a free upgrade of the Anow platform to include Anow Walkthrough. Go here to see how Anow Walkthrough works, and you can start carrying out inspections from home. New customers will receive access to Anow Walkthrough along with a complimentary 1-on-1 guide on how best to grow their appraisal business with the Anow platform.

We know that sometimes new products can be daunting. To help everyone see Walkthrough in its full glory, we will be hosting a free webinar on Wednesday at       1 PM EST. You can register here.

See you inside ??

Best Regards,

Steven Blackwell

Account Executive at Anow.  

We have an announcement!!!

We are excited to announce a new way of appraising in a crisis!!
Because of the spread of COVID-19, appraisers are taking all kinds of measures right now to avoid getting sick. With that, it has caused many to take fewer orders, desktops & drive-bys only, or no orders at all.

At Anow, we are doing something about that. We can't wait to show you. Hang tight and stay excited. We are all in this together and will get this through this. Over the next few days, I will send a few emails keeping you informed of what we have in store. 

Best Regards,
Steven Blackwell,

Account Executive at Anow

Hello Harper,

We've accomplished so much and released game-changing technology ? thanks to our amazing developers who continue to build the features appraisers rely on, and also thanks to the thousands of Anow users who shared their feedback with us! Anow wouldn't be what it is today without the amazing support of the appraisal industry. I'm really excited to introduce a new package of amazing features called Anow Accelerate for companies really wanting to grow and automate, plus other great features available to everyone today. 

When I look back over the last few months I'm so proud of the things we have achieved, and I want to share some of the major successes and updates with you. I think we could all use a reason to celebrate right about now! ??

I'd like to walk you through the 4 parts of the new Accelerate bundle:

Finance and Reporting 

We now offer the ability to create custom reports, access detailed company insights, schedule custom reports to run daily/weekly/monthly, create automated fee schedules, and so many other features that simplify activities related to finances and accounting.

Improvements for Teams 

Staying connected as a team has become increasingly important in a world of working remotely, and this has never been easier than with Anow. We have created advanced smart-assigning of appraisers to orders, appraiser scorecards, goal setting to stay motivated. If you have multiple locations, you can now set up office profiles and members so you have teams in specific locations under 1 Anow account. Client scorecards are also available at your fingertips so you can choose which clients you would like to work with the most!

Quality Assurance 

Our Quality Assurance dashboard enables a brand new review process that includes a separate workflow for custom review types. Create your own custom review checklists with a side by side PDF  to Checklist reviewer view mode for a great way to stay organized when reviewing a report!

Powerful Ways of Showcasing Your Brand 

Taking in orders from customers has never been easier than it is with Anow Connect. You can now personalize your online ordering form and the free client portal with your company logo and other details. When using Anow Walkthrough, our homeowner inspection tool, you can customize what the homeowner sees on the header of the Walkthrough survey!

Plus, so much more! Here is a support article outlining everything inside of Accelerate.

More great features:

New Map View on Appraisal Dashboard
The new map view is an awesome update that has all your orders in a map view while still being able to access it in a list format. With a click of the toggle you can see geographically where each of your orders are, and you always have easy access to a quick view of all order details. And bonus - you never have to worry about having too many orders or slowing the map down. We''ve built this feature to be fast and reliable! Learn more here.

Quick View on Orders list & new order slide over panel! 
We get it! Sometimes you just need to reference something quickly without wanting to click into the order. Now, when you hover over an order on the appraisal dashboard, a new Quick View button appears. Clicking Quick View will reveal a new panel to the right of your screen with important order details, a simple map view, attachments, order messages and notes, and contact details. So much easier!

Leaving messages with requested appointment times
Trying to organize your busy schedule while waiting for homeowners to call you back to confirm appointments can be really difficult.  You want to maximize your schedule and driving routes, but you don''t know the best order to do these in. Inside of Anow you can now flag an appointment time as "requested" to block the time off in your calendar for you or your admin team to confirm it later so you can be as organized as ever.

If you have any questions or want to let us know about the features your team have been enjoying, just reply to this email or book a demo here.

Sincerely,

Marty Haldane, CEO of Anow

Hello Harper,

What a crazy time we live in right now, right? I hope you and your family are healthy and stay safe through this. Every one of us has been impacted in one way or another, and it''s our goal at Anow to do what we can to support not only our team, but our customers and all appraisers. We''ve moved our company to 100% remote through this and while there have been some hiccups, we are doing our best to keep this ship running. (Yes, we had an outage Monday and Tuesday this week and that totally stinks, but we are ensuring that doesn''t happen again).

Because of the spread of COVID-19, appraisers are taking all kinds of measures right now to avoid getting sick. With that, it has caused many to take less orders, desktops & drive bys only, or no orders at all. My father is still an appraiser in his 60s who is considered high risk, along with many others who cannot or have made the decision not to accept orders where an interior inspection is required. So, we are doing something about that. Our developers have worked tirelessly over the last couple of weeks, including nights and weekends to bring appraisers a solution to keep your income up and able to continue to work at full capacity.

I am really excited to introduce Anow Walkthrough. A guided homeowner inspection process where they can help complete a remote property inspection. We''ve included many pieces you need in order to still do a full appraisal (with all of the proper extraordinary assumptions), plus links to automatically FaceTime or call you for help. Homeowners, realtors, or whoever can assist you in doing the inspection so you don''t have to take the risk and you can still get paid for full reports where allowed.

Yeah, I know there is a lot of distrust out there and bad things do happen, but we need to adapt right now and we are combatting fraud in a number of ways:

• Grabbing GPS & date/time stamp to ensure photos were taken recently and at the exact property.
• Using artificial intelligence that can identify visual characteristics and locational similarities to verify all photos and keep homeowners honest.
• Using public records to assist the homeowner and you to verify all of the data.

Anow Walkthrough is for you. It''s branded to you so it looks like it''s your company sending out the inspection survey and offering this fantastic service. Not only is it an opportunity to get this information remotely during this time, but it never hurts to let the homeowner offer their input from a distance and on their own time instead of talking your ear off during an inspection. We''ve pushed all critical projects aside to get this in your hands so you can continue to earn a living. It will be included with every Anow account at no extra charge.

We will let you know as soon as this is available in the next few days!

In the meantime, here is a sneak peak: anow.com/walkthrough

All the best,
Marty Haldane