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2/7/2020 2

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Membership Emails

Below is a sample of the emails you can expect to receive when signed up to bioind.

RE: MSCgo™ Differentiati...

Hello Henry,

I hope you are well.

Thank you for reaching out- I would be happy to coordinate a sample of one of the MSCgo� Differentiation Kits for you. So that I can best assist you, will you please confirm the following:

Which of the kits would you like to sample?
- MSCgo� Chondrogenic Differentiation Medium (SKU: 05-220-1B-KT) (view here)
- MSCgo� Adipogenic Differentiation Medium (SKU: 05-330-1B-KT) (view here)
We are only able to ship to commercial addresses at this time. At your earliest convenience, will you please confirm your business address? I sincerely apologize for any inconvenience.

I was also hoping to connect with you to learn more about your research and how our team can best support your scientific endeavors. When you have a minute, would you mind please answering the following questions:

What type of cells are you working with? What media are you currently using to culture them?
Are you in need of a serum-free, xeno-free cell culture environment?
Does your lab perform any type of mycoplasma testing?

Please let me know if you have any questions or if we can help with anything else.

We look forward to working with you - thank you for choosing BI-USA!

Jessie Endicott

Customer Service & Technical Support | Biological Industries USA

T: (860) 316-2702 | F: (860) 269-0596 | www.bioindusa.com

CONFIDENTIALITY NOTICE: The contents of this email message and any attachments are intended solely for the addressee(s) and may contain confidential and/or privileged information and may be legally protected from disclosure. If you are not the intended recipient of this message or their agent, or if this message has been addressed to you in error, please immediately alert the sender by reply email and then delete this message and any attachments. If you are not the intended recipient, you are hereby notified that any use, dissemination, copying, or storage of this message or its attachments is strictly prohibited.

From: BI-USA <orders@bioindusa.com>
Sent: Thursday, February 6, 2020 9:10 PM
To: BIUSA Orders <Orders@bioindusa.com>
Subject: MSCgo™ Differentiation Kit Sample submit data

Dear Administrator,

Customer filled below data

First Name : Henry
Last Name : Walker
Type of Institution :
Department : Jon
Fax : Jon
Telephone : 07935444105
Email : @
Street Address : 141 Langham Road
Building/Room : Jon
City : London
State/Province : Jon
Postal Code/Zip : N15 3NB
Country : Great Britain
Which MSCgo� Differentiation Kit would you like to sample? :
Additional Comments: : Jon

Sincerely,
Biological Industries USA

Raw Data Registration Structure Registration Form Text

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Type of Institution

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Data Name	Data Type	Options
Type of Institution	Text Box
First name	Text Box
Last name	Text Box
Email	Text Box
Phone	Text Box
Home address	Text Box
City	Text Box
State	Text Box
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Postcode	Text Box
	dropdown	� Please Select �
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