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Hello Olivia,

As we enter a new decade, everyone is making predictions, but two things are certain - developing software better and faster, and new ideas for connectivity will both play just as big a part as in the last decade. David Norfolk�s report from DevOps World explains that, as it matures, it�s simply the best new idea for building software that has come along.

Paul Bevan has been prolific. He reports on how Devo�s analysis of transactions in complex, interconnected cloud and on-premises infrastructures can improve customer satisfaction and reduce churn. Within IoT he tells us not to get too excited thinking about the latest new thing, but more to to do with matching the right technology and bandwidth for the particular job at hand. Then he reports on an appliance that can lower costs and increase availability in Edge deployments.

DEVOPS WORLD - REPORT FROM LISBON

Talk from Lisbon was how DevOps is growing and maturing fast while the use of Waterfall models is declining. But why is Waterfall still alive? Customers accept that DevOps delivers apps better, but they are starting to question the business benefits achieved with current DevOps in big enterprise systems.

MASTERING THE DATA INGESTION CHALLENGE

In a follow up to Bloor's research in to AIOps and Hybrid Infrastructure Management, a look at how Devo can ingest huge amounts of data from right across the infrastructure stack in real-time, in such a way as to minimise the volume of data that actually gets stored and used.

WHAT IS REQUIRED FOR AN IOT PROJECT?

Early implementations of Industrial IoT are starting to highlight issues. The common thread is the lack of knowledge and understanding amongst business and IT leaders about what needs to be pulled together to deliver an IoT solution.

LOWER COSTS IN EDGE DEPLOYMENTS

Paul Bevan believes that Scale�s HC3 family of hyper-converged appliances will be important, not only in new IoT deployments, but also, more widely, in remote locations with little or no IT skills but where high availability is a critical requirement.

We'd love to hear your feedback on First Friday so click here to get in contact with us or to book an analyst briefing. You can also get involved in the discussion on our social media channels.

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Hello Olivia,

This month we take a deep dive in to analysis. Philip and Daniel Howard give the reasons why the concept of AnalyticOps is important in their Market Report, before Philip moves on to a Spotlight explaining the opportunities Dimensional Analytics provides. Location, information and time combine with other data to help users visualise results in a very different way.

Paul Bevan tells us that a Cloud first attitude is not necessarily best. He talks to Rimini Street about releasing resources to focus on business imperatives. Lastly David Terrar announces the third edition of the Global Legal Hackathon in London next month. Lawyers, coders, and marketers will combine to further the business of law, or access to law for the public.

CLOUD FIRST IS NOT NECESSARILY BEST

Paul Bevan hopes we are becoming more realistic about the claims that Cloud computing will automatically save money. He stresses the importance of understanding business needs first and then to do what is right, rather than blindly follow a technology trend.

ANALYTICOPS
MARKET REPORT

AnalyticOps is about the reduction of friction around the delivery, operationalisation and ongoing monitoring and (change) management of analytic models. Philip and Daniel Howard take a look at the current state of the market and some of the leading vendors.

DIMENSIONAL ANALYTICS SPOTLIGHT

What is Dimensional Analytics? It's analytics that requires an understanding of the dimensions of time and space. This Spotlight from Philip Howard goes in to depth on what it is, why it is important, and how to address it.

GLOBAL LEGAL HACKATHON

The third Global Legal Hackathon is just around the corner, where lawyers meet coders to progress the business of law, or to facilitate access to the law for the public. In 2019, 47 cities took part, with more expected this year.

We'd love to hear your feedback on First Friday so click here to get in contact with us or to book an analyst briefing. You can also get involved in the discussion on our social media channels.

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Hello Olivia,

Welcome to the October edition of First Friday.

This month, with the Brexit transition deadline looming, David Norfolk unpicks the implications for moving personal data across EU boundaries should a GDPR adequacy decision not be reached.

Bloor Chairman Brian Jones offers his observations on the recent Chief Data Officer Exchange, an event he chaired.

Elsewhere, our Future of Work series also continues. This month we have looked at the changing face of talent attraction and retention, how the future of work affects business resilience strategies, and why now is the time to really focus on empowering staff. Click here to take a look at the whole series.

Finally, Philip Howard casts his eye over the latest version of Ontotext''s GraphDB product.

MOVING EU
PERSONAL DATA

There is a real possibility that we won't get a GDPR Adequacy Decision from the EU by the time Brexit Transition ends, which has bad implications for international data transmissions and storage. David Norfolk unpicks what could happen next.

CHIEF DATA OFFICER EXCHANGE 2020

Bloor Research chairman Brian Jones chaired this year''s Chief Data Officer Exchange, which was held virtually. He shares his thoughts and learnings from the Exchange, which saw speeches and discussions on topics including the use of AI, business value and data ethics.

FUTURE OF WORK - FREEDOM OF CHOICE

Driven by the impact of Covid-19, David Norfolk believes now is the time to really empower staff. This means changes in leadership behaviours and style, but David believes those that are empowered will give more, achieve more and be more fulfilled.

ONTOTEXT MAKES
LIFE EASIER

Ontotext has released version 9.4 of its GraphDB product, which introduces SQL support to enable easier access, as well as visual migration support from relational databases. Philip Howard takes a look at the updates and improvements Ontotext have made.

We''d love to hear your feedback on First Friday so click here to get in contact with us or to book an analyst briefing. You can also get involved in the discussion on our social media channels.

Copyright ? 2020 Bloor, All rights reserved.
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Hello Olivia,

We are 39 days in to our UK lockdown that has changed life and commerce for everyone. We hope you are keeping safe and surviving in this new world of online meetings and being forced to do business very differently.

In this month's roundup Fran Howarth talks about the increasing complexity of today''s IT security landscape with advice on boosting your security defence services. Paul Bevan highlights that when high performance and availability of IT is critical for your business, not all monitoring and management solutions are born equal.

David Norfolk relates a cautionary tale about cloud data migrations as NASA moves its Distributed Active Archive Center (DAAC) storage onto an AWS Cloud. David Terrar suggests that the appointment of a new IBM CEO, Arvind Krishna, and the immediate management changes he has made might mark one of the most significant weeks in IBM''s history as it sets foot on the path to a culture change.

UNLOCKING THE COMPLEXITY TRAP

As the adoption of new technologies leads to a wider potential surface area vulnerable to threats and attacks, the greater the complexity of the tools needed to fight them off. This is where Managed Detection and Response Services come in to their own.

IT MONITORING AND MANAGEMENT

The term ''real-time monitoring'' is often quoted, but the reality is few Hybrid Infrastructure Management and AIOps solutions actually offer that. Paul Bevan believes whether real, real-time monitoring is actually required comes down to a question of risk analysis and risk appetite.

COSTING CLOUD DATA MIGRATIONS

Recent reports state that NASA has recently been caught out by unanticipated Cloud Data egress costs. But how many other organisations are careless about costing Cloud migrations and unaware of tools that might help?

CLARITY AND CULTURE CHANGE AT IBM

David Terrar looks in to the appointment of Arvind Krishna as CEO at IBM. The tech giants are about to set foot on the path to a culture change of opening up the company and a clear, transparent strategy around hybrid multi-cloud.

We''d love to hear your feedback on First Friday so click here to get in contact with us or to book an analyst briefing. You can also get involved in the discussion on our social media channels.

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Hello Olivia,

We hope you and your family are keeping safe and well in the crisis. This month, Paul Bevan explains the importance of integrated solutions to monitor and manage complex Hybrid Infrastructure Management (HIM) environments highlighting their growing importance to applications that are making extensive use of Cloud Provider's backbone networks.

Daniel Howard talks AllegroGraph, the introduction of an explicit entity-event graph, and their newly introduced text to speech capabilities. David Norfolk went to IBM's virtual Think 2020 event and reports on their OpenShift hybrid cloud ecosystem story, Quantum Computing, Edge Computing, IBM's Garage Methodology and "transformational change with the speed of a startup at the scale of an enterprise"!

That nicely brings us to David Terrar's article on engagement in a Mutable Business and asking whether COVID-19 is accelerating the shift from Shareholder to Stakeholder capitalism.

CISCO MOVES TO COVER NETWORK GAP

The announcement by Cisco of their intention to acquire Thousand Eyes could be seen as just another example of a consolidation in a fast growing but crowded market. Paul Bevan looks at why the acquisition makes sense for Cisco.

FRANZ INC. RELEASES ALLEGROGRAPH 7.0

Graph database vendor Franz Inc. has released the latest versions of its graph offering, AllegroGraph, and its graph visualisation and discovery engine, Gruff. Bloor analyst Daniel Howard runs his eye over what''s new in this latest version.

IBM THINK 2020 GOES ONLINE

Unsurprisingly, IBM #Think2020 has gone online. David Norfolk looks at this year''s conference, which encouraged the move of mission critical workloads onto public hybrid cloud with Intelligent Workflows and OpenShift, exploiting Edge computing and 5G.

SHIFTING TO A STAKEHOLDER FOCUS

A key focus in Davos this year was how to establish a model of stakeholder capitalism that can address global challenges like societal divisions created by income inequality and the climate crisis. Will Covid-19 accelerate this shift away from shareholder capitalism?

We''d love to hear your feedback on First Friday so click here to get in contact with us or to book an analyst briefing. You can also get involved in the discussion on our social media channels.

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Hello Olivia,

Our March First Friday goes from two extremes of IT, then to the edge, and back to the end user. Paul Bevan talks software defined wide area networking with the CEO of Cloud Gateway, explaining how real edge locations can be connect securely to the Cloud. Philip Howard talks End User Computing from spreadsheets to citizen developers and worries about how it will all be governed.

David Norfolk talks about his own history back to the System/360 and then meets "the first female-owned independent software vendor in the 60-year history of the mainframe". From discussing a legacy platform that's still valid today, he talks about Zoho, one of the new breed of born in the cloud, software as a service providers who deliver a complete "operating system for the business". More than their enterprise solution in a box, David is interested in their CEO's focus on his company's Indian roots and culture, and his ethical vision that could signpost the sustainable future of work.

Elsewhere this month, Bloor Research Chairman Brian Jones will chair the exclusive Chief Data Officer Exchange at The Hurlingham Club, London on 24-25 March, featuring CDOs from some of the world''s biggest brands.

A SIMPLE AND ELEGANT SOLUTION

While global interconnect providers offer powerful and effective on-ramps to multiple cloud providers, the challenge is still how to connect securely to them from any device in any location. Paul Bevan caught up with Justin Day from Cloud Gateway on their ''simple and elegant'' solution.

A NEW EPISODE IN THE LIFE OF MAINFRAME

Despite many predictions stretching back decades, mainframes don't appear to be going anywhere anytime soon. Bloor's David Norfolk has been speaking to VirtualZ Computing CEO Jeanne Glass about their mainframe optimising solution.

WHAT IS END USER COMPUTING?

Is End User Computing something you need to care about? With the implementation of GDPR and CCPA, plus the eyes of auditors and compliance regulators keenly trained on them - the odds are you almost certainly do, as Philip Howard explains.

21ST CENTURY
ETHICS AT ZOHO

David Norfolk attended a recent event for business software company Zoho, and while impressed with their technology, what really piqued his interest was their long-term, customer-centric, value-based view and ethical stance on areas such as privacy and training.

We''d love to hear your feedback on First Friday so click here to get in contact with us or to book an analyst briefing. You can also get involved in the discussion on our social media channels.

Copyright ? 2020 Bloor, All rights reserved.
You are receiving this email because you are a customer of Bloor, you have signed up to one of our services (such as member registration on our website or to receive our newsletters) or we have been in communication with you over the past year.

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Hello Olivia,

Welcome to the August edition of First Friday!

This past month saw us launch a series of Future of Work blogs. The series, which a variety of our analysts will contribute to in the upcoming weeks will delve in to all of the issues facing technology, people and business as we move towards a new world. You can read the whole series so far on our website, or see our thoughts below on migration to human/hybrid business models, and success factors for getting FoW done right.

Elsewhere, as the impact of Covid-19 continues to be felt, Philip Howard praises the work of a number of IT vendors that have lent their support to the battle. And, with tensions between the US and China remaining high, what impact will that have on Chinese-sponsored Open Source Software? David Norfolk investigates.

FROM HUMAN TO HYBRID

The migration to a human/machine hybrid business model is well under way. Is it a chance for us to eliminate tedious tasks and focus on creativity and sparking ideas, or a genuinely existential threat? Tim Connolly looks at the implications.

VISION, AIMS AND CRITICAL SUCCESS

How do you know you are doing the Future of Work right? David Terrar shares his thoughts on the vision, aims and critical success factors from the point of view of society, the organisation, leaders and managers, and the individual.

COVID-19 AND IT VENDORS

Philip Howard praises the work of IT vendors in the fight against Covid-19, such as a free public dashboard tracking the pandemic progress from SAS, the CovidGraph project and InterSystems transforming healthcare systems.

OPEN SOURCE SOFTWARE INTEGRITY

With Donald Trump's continuing trade war with China, should we worry about Chinese sponsorship of Open Source projects? David Norfolk looks in to whether the Open Source model, and culture, is strong enough to survive.

We''d love to hear your feedback on First Friday so click here to get in contact with us or to book an analyst briefing. You can also get involved in the discussion on our social media channels.

Copyright ? 2020 Bloor, All rights reserved.
You are receiving this email because you are a customer of Bloor, you have signed up to one of our services (such as member registration on our website or to receive our newsletters) or we have been in communication with you over the past year.

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Hello Olivia,

Nobody could have predicted the dramatic changes that have happened to commerce, our daily lives and the world economy in just the few weeks since our last First Friday edition. We've all been blindsided and we are having to adapt.

Philip Howard discusses the big shift to working from home that many of us are now experiencing for the first time. He ponders the long-term changes to life and work-styles that may result, and how they may ultimately be of significant benefit.

Fran Howarth has been researching the market for managed detection and response (MDR) services. A Spotlight paper is available, which discusses the market, along with a series of blogs delving in to the subject. On top of this, Fran will be participating in a series of upcoming MDR webinars with Alert Logic, that you can sign up for here.

Brian Jones introduces Bloor's Mutable Business framework, which we believe to be the key approach for successful businesses in the current challenging climate. David Terrar suggests we take a step further and shift our thinking from linear to exponential so we can be more prepared for the massive changes that may come - he calls it Mutable Thinking. Keep calm, keep safe and carry on.

THE IMPACT OF WORKING FROM HOME

With the Covid-19 outbreak causing a surge in home working almost overnight, Philip Howard looks at the technology and security challenges it poses for businesses, as well as the impact, both in the long term and the short term.

THE IMPORTANCE OF ENDPOINTS

In the second part of Fran Howarth''s weekly series of blogs delving in to Managed Detection and Response Services, she explores endpoint security. Why are endpoints so important, and their defence so crucial to MDR services?

MUTABLE BUSINESS^TM FRAMEWORK

Bloor Chairman Brian Jones outlines the Mutable Business framework, and how those organisations who consider business models, technology and people at the heart of their transformations will thrive in both the current crisis and beyond.

SHIFTING TO MUTABLE THINKING

David Terrar believes now is the time we need to shift our thinking away from a linear method to an exponential style - Mutable Thinking. He says that Mutable Thinkers will be in the best position to adapt to the disruption caused by Covid-19.

We''d love to hear your feedback on First Friday so click here to get in contact with us or to book an analyst briefing. You can also get involved in the discussion on our social media channels.

Copyright ? 2020 Bloor, All rights reserved.
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Hello Olivia,

DEVOPS WORLD - REPORT FROM LISBON

MASTERING THE DATA INGESTION CHALLENGE

WHAT IS REQUIRED FOR AN IOT PROJECT?

LOWER COSTS IN EDGE DEPLOYMENTS

Hello Olivia,

CLOUD FIRST IS NOT NECESSARILY BEST

ANALYTICOPS MARKET REPORT

DIMENSIONAL ANALYTICS SPOTLIGHT

GLOBAL LEGAL HACKATHON

Hello Olivia,

MOVING EU PERSONAL DATA

CHIEF DATA OFFICER EXCHANGE 2020

FUTURE OF WORK - FREEDOM OF CHOICE

ONTOTEXT MAKES LIFE EASIER

Hello Olivia,

UNLOCKING THE COMPLEXITY TRAP

IT MONITORING AND MANAGEMENT

COSTING CLOUD DATA MIGRATIONS

CLARITY AND CULTURE CHANGE AT IBM

Hello Olivia,

CISCO MOVES TO COVER NETWORK GAP

FRANZ INC. RELEASES ALLEGROGRAPH 7.0

IBM THINK 2020 GOES ONLINE

SHIFTING TO A STAKEHOLDER FOCUS

Hello Olivia,

A SIMPLE AND ELEGANT SOLUTION

A NEW EPISODE IN THE LIFE OF MAINFRAME

WHAT IS END USER COMPUTING?

21ST CENTURY ETHICS AT ZOHO

Hello Olivia,

FROM HUMAN TO HYBRID

VISION, AIMS AND CRITICAL SUCCESS

COVID-19 AND IT VENDORS

OPEN SOURCE SOFTWARE INTEGRITY

Hello Olivia,

THE IMPACT OF WORKING FROM HOME

THE IMPORTANCE OF ENDPOINTS

MUTABLE BUSINESSTM FRAMEWORK

SHIFTING TO MUTABLE THINKING

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