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For all the talk around customer/brand relationships, we don’t see nearly enough focus on the passion that implies—the time, the work, the consideration, the self-awareness. Let’s change that. Take a look at our most recent issue on Predictions and learn how to find it across relationships with customers, teammates, platform partners, mobile data, and personal performance. It all matters. It’s all in there. Dive in!

Until next time,
Team Braze

Hi Abigail,

To build stronger relationships, brands need to ensure that they’re communicating in ways that really speak to each customer as an individual.

In this guide, Brilliant Experiences, Channel by Channel, we’ll investigate how you can provide that relevant, personalized experience by arming you with all the Dos and Don’ts for every channel you use to connect with customers, as well as exclusive data on the ideal outreach frequency for each major channel. 

Read on to get up to speed on:

• Email
• Mobile channels (such as SMS, push notifications, and in-app messages)
• Web channels (such as in-browser messages and web push notifications)
• Over-the-Top (OTT) messaging
• And more!

Hi Abigail,

As 2019 draws to a close, Braze is looking back on a year of big achievements and gearing up for an exciting New Year.

We made billions of connections this year. With so much to be thankful for, we look forward to making connections with you in 2020.

Hi Abigail,

It’s a brand new decade, and with it comes a new set of expectations. Consumers now expect brands to meet them in their emotional moments of need, and these expectations are always on. It’s never been more imperative for leading brands to deliver brilliant customer experiences all year long. That’s why Braze created the guide, Reach Customers in the Moments That Matter, to help brands stay ahead of the curve.

In this guide you'll learn how to:

• Determine the motivations that spark long-term customer engagement to drive higher ROI.
• Move beyond batch and blast holiday and seasonal messages by factoring in the motivations behind your customers’ behaviors throughout the year.
• Use key holidays and seasons as the perfect backdrop for hyper-personalized, human, real-time interactions that drive brand loyalty.

Kickstart your journey towards meeting customers in the moments that matter today. 

Cheers, 

The Team at Braze

Hi Abigail, 

At Braze, it's our mission to power relevant and memorable experiences between consumers and the brands that they love, which is why we've partnered with MWC as the first official sponsor of their customer engagement track.

Whether you’re headed to sunny Barcelona or looking to uplevel your customer engagement, capture the pulse of MWC 2020 with our daily digest of conference highlights.

Sign up for our exclusive newsletter - Engage With Braze - today.

Hi Mila,

Today's consumers are savvier than ever, with constantly-rising expectations for the brands they're loyal to. To meet them, leading brands rely on a robust engagement strategy to speak to their customers without skipping a beat as they jump from device to device. To support that kind of cohesive customer experience, you need a best-in-class marketing technology ecosystem.

Read on to learn how top brands:

• Build the best ecosystem to suit their needs
• Achieve higher results with data-driven customer engagement
• Leverage the current data management landscape to orchestrate more seamless, effective campaigns
• Deliver deeply personalized, memorable experiences using an interconnected ecosystem

Cheers!

The Team at Braze

Hi Abigail,

To build stronger relationships, brands need to ensure that they're communicating in ways that speak to each customer as an individual.

Our guide, Brilliant Experiences, Channel by Channel, shows how you can provide that relevant, personalized experience by arming you with all the Dos and Don'ts for the channels you use to connect with customers. Inside you'll find exclusive data on the ideal outreach frequency for each major channel. Use this guide to optimize your engagement efforts and build strong, sustainable customer relationships.

Ready to get up to speed? Learn to leverage the following:

• Email
• SMS, push notifications, and in-app messages
• In-browser messages and web push notifications
• Over-the-Top (OTT) messaging
• And more!

Cheers!

The Team at Braze

Hi Mila,

Our world is changing rapidly. By now, it's clear that the brands built to thrive are those that optimize their connections with consumers to deliver authentic human experiences.

Now's the time to discover how to connect your team and technology to your consumers in a way that forges human connections and delivers memorable, relevant experiences.

Talk to a brand expert at Braze now!

The Team at Braze

Hi Abigail,

We hope this email finds you well. During this uncertain time, while each of us continue to adapt at home as well as work, gathering virtually to share best practices and strategies is a great way to stay connected.

In that spirit, please join us April 29 for An Email Marketer's Blindspot-a webinar hosted by Tinuiti and Braze. Magith Noohukan, Customer Engagement Evangelist at Braze and Mike DeBella, Director of CRM & Email at Tinuiti will join forces to explore the strategies and tools that sophisticated brands can leverage to boost personalization and effective email campaigns.

Here''s what you''ll learn:

• Actionable takeaways for how leading brands use automation to drive conversion at scale and cost-effective growth
• Real-world examples of AI-driven triggers that leverage predictive analytics
  
• A live Q&A where you can engage with experts and ask your questions

An Email Marketer''s Blind Spot

Hosted by Tinuiti and Braze

April 29th at 2pm ET

Can't make it? No problem! Register above to receive the slides and recording of the session automatically once available.
 

We hope to see you there!

The Team at Braze

Hi Mila,

We commissioned Forrester Consulting to conduct a Total Economic ImpactT study to analyze the return on investment (ROI) brands gain by using Braze.

This comprehensive study reveals that Braze customers across industries experience a return on investment of 840% over three years using Braze, with a payback period of less than three months.

When brands use Braze to execute their cross-channel strategies, increase speed to market, and achieve cross-functional alignment, they unlock benefits like:

• Over $12M in increased customer lifetime value
• 50% reduction in customer churn
• 3x boost in the value of messages
• Over $300K in additional value from increased speed to market
• 2,200 hours gained with accelerated campaign creation
• 1,200 hours saved during solutions integration and maintenance
• $150K in avoided point solutions costs, and more!

Are you ready to experience the power of Braze for yourself?

Hi Abigail,

We're proud to share that Braze has been named a leader in The Forrester WaveT: Mobile Engagement Automation, Q3 2020 and received the highest scores in the Current Offering and Strategy (tied) categories.

According to the report, "Braze delivers customer engagement built on rock-solid data integration capabilities". The report also cites Braze Canvas, our customer journey orchestration tool, as "one of the most intuitive and robust in this evaluation, visualizing not just journeys, but also testing, test results, and journey analyses."

In this report, you'll discover:

• What features and capabilities make Braze stand out from the pack
• Why Braze received the top scores in the report's orchestration, data integration, and delivery criteria
• And more! 

Cheers!

The Team at Braze