Canada Post Registration and Sign Up Information | postescanada.ca

Post-Registration Data

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Membership Emails

Below is a sample of the emails you can expect to receive when signed up to Canada Post.

Welcome to Canada Post...
Canada Post password reset for...

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Welcome to Canada Post

You�ve created an account at Canada Post � and you�ve joined a network that spans from coast to coast and across the globe. We�re here with advice and support for all your mail services.

Personal

Track a package, forward or hold your mail, set up epost™, and more.

Explore our mail services

Business

Great shipping, marketing and e-commerce solutions. See what we can do for your business.

Check out our business services

To update your account details or set your preferences to opt in (or out) of our promotional and marketing messages, sign in to your account.

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Canada Post protects your security and privacy. We will never ask for your personal information (such as passwords or credit card numbers) by email. If you receive such a request, please do not respond to the email. Please read our privacy policy.

This message is intended only for the addressee. It may contain proprietary or confidential information. Any unauthorized dissemination, distribution or copying of this message is strictly prohibited. If you have received this message in error, please notify us immediately and delete the original message.

Please don�t reply to this email. We cannot receive or respond to replies to this email. If you have any questions or comments, contact us online or call 1‑877‑376‑1212.

canadapost.ca
2701 Riverside Drive, Ottawa ON K1A 0B1

Accessibility | Legal | Privacy

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Canada Post password reset for online accounts (ref. OCT 2019)

Canada Post is resetting passwords for all online customer accounts, starting on October 16, 2019.

There has not been a cyberattack or breach of the Canada Post network but we are investigating a report that some customer information may have been compromised in 2017.

We have been able to determine that login and password credentials stolen in external privacy breaches unrelated to Canada Post were used to access individual Canada Post accounts. This is possible when users reuse their credentials on several websites for convenience or to avoid having to remember different passwords.

Based on our investigation, we do not believe your information has been compromised, but we are requiring that you reset your password.

What you need to do

Create a stronger password (with both small and capital letters, a number and a special character such as !, # or %) for your Canada Post account.
To change your password, click the button at the bottom of this email. Enter your user name to start the process of resetting your password with the new requirements.
Alternatively, you can visit canadapost.ca, click "Sign in" the top right-hand corner of the homepage and then select "Forgot Password."
If you use the Canada Post or epost mobile app, please sign out and log back in once you have reset your password at canadapost.ca.

While this is not a breach of the Canada Post network, we understand our obligation to our customers and all Canadians to keep their information safe. We will be reviewing our policies and procedures to determine how we can continue to improve the security of our online platforms.

If you have any questions, please call our Customer Care team at 1-877-376-1212. Please use reference number OCT 2019 to help us direct your call.

Thank you.

Reset password

Canada Post protects your security and privacy. We will never ask for your personal information (such as passwords or credit card numbers) by email. If you receive such a request, please do not respond to the email. Please read our privacy policy.

This message is intended only for the addressee. It may contain proprietary or confidential information. Any unauthorized dissemination, distribution or copying of this message is strictly prohibited. If you have received this message in error, please notify us immediately and delete the original message.

Please don�t reply to this email. We cannot receive or respond to replies to this email. If you have any questions or comments, contact us online or call 1‑877‑376‑1212.

canadapost.ca
2701 Riverside Drive, Ottawa ON K1A 0B1

Accessibility | Legal | Privacy

Data Name	Data Type	Options
Email address	Text Box
Username	Text Box
Password	Text Box
Postcode	Text Box
Language	Option	English
Choose security question 1	Dropdown	Favorite book? Harry Potter
Is this account for business purposes?	Option	Yes
	Checklist	I`m not a robot

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Canada Post Sign Up Information

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