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The final phase of liquor licensing reforms commenced on 18 November 2019. Liquor licence categories have been streamlined and obsolete conditions removed from licences. This forms part of an overall package of reforms to modernise the licensing system, reduce red tape, and encourage a safe drinking culture. All licensees have now received their updated licences.

A risk based annual licensing fee has been adopted, recognising that venues that are open late, in a high-risk location or host higher risk activities should contribute to the added costs of ensuring public safety. The new fee structure will apply to existing licences from mid-2020. 

Licensees can calculate their new annual licensing fees using the fee calculator. Licensees can potentially reduce their fees by reducing their trading hours and other conditions. This can be done through Liquor and Gaming Online.

Fair trading

Gift cards

Online shopping & pre-selected options

Can you pick the travelling conmen?

Product safety

Summer safety tips

We want you to have a safe, happy and healthy summer. It's important to be aware that many summer products can be unsafe if they are left unattended or aren’t used properly.

To have a safe summer, follow our top tips for pool safety, trampolines, quad bikes, items with button batteries, and buying Christmas toys and gifts.

Portable pools

We don’t want to put a dampener on your summer fun, but 3cm of water and 20 seconds is it all takes for a young child to drown. Don't duck out from your responsibilities. Make it S.A.F.E.

• Supervise children within arm's reach so you can prevent anything from going wrong.
• Act. Learn what to do if there's a drowning incident. You’ll need to know CPR.
• Fence. Laws apply to ANY type of pool filled with more than 30cm of water.
• Empty and safely store away smaller portable pools.

Check out this portable pool safety video. It could be a life-saver.

Compliance and enforcement

Electricians penalised after negligent work

An electrician and his subbie faced court over slapdash work on a switchboard upgrade for a solar installation.  Mains voltage was put on the home's earthing system, causing all taps, sinks and earthed appliances to be at full voltage of 240V. The home owner suffered a serious electrical shock from his garden tap, but despite reporting the shock to the electricians, neither returned to fix the fault. 

One of the electricians was reprimanded and fined $8,000. The other was disqualified from being licensed until he completes retraining and the Commissioner considers him fit and proper to be licensed. 

This incident should serve as a warning to other tradespeople to not cut corners and to take adequate remedial action quickly.

Licensing and registration

Counter terrorism awareness for security industry

Testing and inspecting fire sprinklers

Tenancies

Repairs and maintenance

Resources

Do not knock stickers

Do not knock stickers are available from CBS, which can be used to show visitors to your home that you do not want to be disturbed by door-to-door salespeople. If a sticker is clearly displayed by your door or front gate, it is illegal for a seller to knock at your door.

Visit the website or telephone 131 882 to order your free sticker. 

Licensed venues, like many other SA businesses, are required to keep a record of people at their premises. COVID SAfe Check-In has been introduced to enhance contact tracing and keep our community COVID safe.

Venues have been assigned a unique QR code which they must display in a prominent location. When you arrive at a venue or business, you can check in by doing one of the following:

• scanning the QR code using your smart phone through the COVID SAfe Check-In on the mySA Gov app
• adding your details to a paper record if you don't have a smart phone.

Rent relief

A second round of rental grants are available for residential landlords who reduce the rent for tenants experiencing rental hardship due to COVID-19.

To be eligible for a second grant of up to $1,000:

• The tenant must be significantly impacted by COVID-19, have less than $5,000 in savings and pay more than 30% of their current income in rent.
   
• A revised rental agreement must reflect that the landlord has provided rent relief to the tenant since 1 October 2020 and/or will provide relief by 30 March 2021.

Landlords who did not receive a grant in the first round may be eligible in this round. 

The scheme is administered by the Department of Human Services.

Applications close 30 March 2021.

Booking a holiday

Online shopping

• Check that the business is real - check independent reviews and contact details. For an Australian business, you can check their Australian Business Number (ABN)
• Look for the 'https' and padlock symbol?? for secure checkout
• Use credit card or escrow (eg Paypal) where possible.

Buying toys online

• Make sure the toys are age appropriate
• Check that they haven''t been recalled
• Review all product and safety information about the toys
• Ensure the seller has contact details if you have any questions
• Buy from a website you trust.

Stay safe this summer

Deadly Takata airbags

Saving on groceries

Real time petrol pricing

Gambling reforms

Significant gambling reforms have now come into effect in SA.

The changes include new Gambling Administration Guidelines, Codes of Practice, and licence conditions as well as a new Community Impact Assessment process.

The reforms strike a balance between protecting those at risk of gambling related harm and supporting an important part of the economy.

Know the signs of a tax scam

Fire sprinkler 'test and inspect' registration

People who test and inspect fire suppression systems should be aware of recent updates to registration requirements. 

Two new registration categories have been created to better meet industry requirements. Minor changes have also been made to the qualifications and scope of the existing registration category. These changes are for those who perform test and inspection work, not those who install or repair the systems. 

A list of Registered Training Organisations offering the required training is available on the CBS website.
 

Restrictions for licensed premises significantly eased on 29 June. There is no longer a cap on overall patron limits, provided venues adhere to one person per 2 square metres. Gaming is also allowed at licensed venues. 

See the recovery roadmap for SA at www.covid-19.sa.gov.au/recovery

Licensed venues can apply for a short-term licence to expand their trading area to include an area not previously covered by their licence - eg a separate room or a new outdoor area. This is available to licensed venues at no cost.

Please visit the CBS COVID hospitality page for more information about changes affecting the industry - including short term licence applications to allow for takeaway liquor and fee reductions associated with the removal of bottle shop authorisations.

Signage at licensed venues

• Patron restriction poster - venue (PDF 45KB)
• Patron restriction poster - area (PDF 45KB)

RSA training

A list of approved registered training organisations that provide Responsible Service of Alcohol (RSA) training is now available at www.cbs.sa.gov.au/RSA-approved-providers.

The list will be updated as further training organisations are approved by the Liquor and Gaming Commissioner.

Liquor and gaming online (LGO)

Contracts, cancellations and refunds

During COVID-19 there has been a significant increase in enquiries and complaints to CBS about cancellations, particularly in relation to travel arrangements.  

In the first instance, consumers should check the terms and conditions of their contract to see whether it covers a pandemic event. If the Ts and Cs don''t cover this, see our advice on a range of scenarios to help consumers and traders resolve the issue. Or you could ask Claire, our virtual assistant, for advice.

Auctions and open inspections

Real estate auctions and open house inspections can proceed but must: 

• be limited to 1 person per 2 square metres and with 1.5m physical distancing
• keep a record of attendees. 

Witnessing documents

If you need someone to witness a statutory declaration you might see a Justice of the Peace (JP), but the list of authorised witnesses has been expanded in SA to make it easier to access these services during the COVID-19 emergency period.

Authorised witnesses include:
.     government employees
.     accountants
.     religious ministers
.     medical professionals
.     bank officers.

Associations, charities and lotteries

Associations, charities, lotteries and bingo providers have been granted a six month extension to provide the required statements to CBS.

A six month extension has also been granted for associations to hold Annual General Meetings. 

Labour hire changes

• horticulture processing
• meat processing
• seafood processing
• cleaning
• trolley collection.

Labour hire and worker safety

All businesses must provide a safe working environment for their employees and casual workers. Check if relevant industry bodies have published any specific guidance for your industry, just like Citrus Australia has released for citrus growers and packers.

Online birth registration

Hot safety tips for the cooler months

As the temperature drops products designed to keep us warm such as heaters, electric blankets and hot water bottles are used quite a lot. But many winter warmer products may pose a safety risk if they are old, worn or not used properly. See our tips on how to stay safe during winter.

Safety recall: water heater for caravan / motor homes

• Stop using the appliance powered by gas.
• Your water heater is safe to use if it can operate from - and is only operated from - a 12 or 240 volt supply.
• Contact Coast RV''s recall hotline on 02 9645 7685 to register your details so you can be advised of remedial actions when they are available.

Access our services

You can contact us online via one of our enquiry forms or you can ask Claire - our virtual assistant for residential tenancies and consumer matters. Claire appears automatically on the CBS website.

Alternatively you can call us on 131 882. 

Our Customer Service Centre remains closed for everyone''s safety.

Contracts, cancellations and refunds

COVID-19 and hospitality

• waiving annual liquor licensing fees for 2020-21 for various liquor licence categories
   
• licensees who hold a restaurant and catering, residential, small venue, club or on premises licence can apply for a short-term licence - at no fee - so they can sell alcohol for takeaway or delivery with meals. 
   
• clubs can also apply to sell liquor to their members for takeaway. 

Buying, building or renovating a home

Photographs for licensees

Due to COVID-19, licence holders who have been asked to provide a new photograph on renewal now have additional time to comply. This requirement will be deferred until the following renewal.

Instructions for providing digital photographs for new licence applications will be available soon.  

To lodge hard copy documents, scan and email them to occupational@sa.gov.au

Associations

Some associations may find it difficult to comply with the legal requirement around holding Annual General Meetings, given the COVID-19 restrictions on public gatherings.

Where technology can be used, associations may wish to consider holding a ''virtual'' AGM (eg online or via teleconference).

Access our services

You can contact us online via one of our enquiry forms or you can Ask Claire (our virtual assistant for residential tenancies).

Alternatively call us on 131 882. Please note some phone lines are temporarily unavailable and our phone message service will direct you to other contact methods.

Our Customer Service Centre remains closed for everyone''s safety.

Other temporary changes to service delivery include:
 

Births, Deaths and Marriages 

• The earliest appointment you can make to marry at the Registry Office will be after 1 June 2020 (depending on availability of appointments). 
   
• Requests for certificates and applications must be made online or by post.
   
• CBS is not accepting these applications over the counter - to register a relationship or change a name. 
   

Residential tenancies

• Please use Residential Bonds Online. 
   
• Post applications/forms to: GPO Box 965, Adelaide SA 5001.
   
• Scan and email signed documents to seniorbondsteam@sa.gov.au

Recall: Dielle RCD model YK78

This Residual Current Device has been recalled due to a risk of electrical fire and electric shock.
 
Brand name: Dielle
Model number: YK78
Approval mark: N.21905 (which is invalid)
Supplied: from 2006 to 2013

Consumers and building owners should engage a licensed electrician to:

• check switchboards or load centres for potentially affected RCDs.
• replace the recalled product with an RCD that has a valid approval mark.

Unfortunately, the distributor Dielle Electrical Distributors Pty Ltd is no longer trading. This means the cost to fix the problem falls to the home/building owner.
 
Electrical contractors need to be aware of the recall and to check for the recalled switches as part of their work on premises.
 

Gambling reforms

• guidelines instead of prescription notices
• ''fit and proper'' requirements
• licensing changes for lotteries and trade promotions.

New licensing requirements for builders

Does my landscaper need to be licensed?

Births, Deaths and Marriages:
Replacing certificates after the bushfires