To Our Passengers:
The information regarding COVID-19 is coming thick and fast these days; it seems like every hour there''s a new update and new considerations to take into account. More than a week ago, we started enhanced cleaning measures, installed hand sanitizing stations on-board the Ferry and inside the terminals, and made Clorox wipes available to sanitize your seating area. Now, even though the risk of exposure to the COVID-19 virus is low in our area, we''re taking more preemptive actions to do what we can to keep everyone safe and healthy. On that note...
Beginning Wednesday, 3/18, we will temporarily cease selling foot passenger tickets, and will be accepting vehicle traffic only. In addition,?we are asking all passengers to please remain in their vehicles for the duration of the crossing. We realize this is a substantial change from our previously announced precautions, but out of an abundance of caution, we feel this is an appropriate, preemptive course of action at this time.?
What We''re Doing
- Beginning Wednesday, 3/18 there will be no access to the terminal parking lots. All traffic will be directed through the toll booths.?
- Reservations will be required.?
- The terminals will allow controlled access for restrooms.
- There will be no food service available in the terminals, or on-board the vessels, beginning Tuesday, 3/17, due to instructions issued by Governor Murphy.
- Restrooms will be available aboard the vessels. Take the stairs up to the passenger deck, then please return to your vehicle when you are finished.?
- Passengers with accessibility concerns are asked to please use the facilities available in the terminal prior to departing, as there is no elevator on board; access to the passenger deck requires the use of stairs.?
- If you have accessibility concerns, please inform us during the booking process or upon arrival at the toll booth.?
- In the unlikely event of an emergency, the crew will come to the car deck to assist you and provide direction.??
What You Can Do
- Make a reservation and book online. Reservations will be required, and the more you can do in advance, the better. While we normally enjoy the interaction with you, at this time it''s best to limit that as much as possible. If you must call, Call Center staffing will be reduced to further protect our employees, so anticipate longer wait times.?
- Please listen for instructions! All announcements will be made via our on-board PA system, so we''d ask that you keep an ear out for them.
- Foot Passengers with a previously-purchased return ticket: we strongly recommend returning on or before the last crossing on Tuesday, 3/17. Please contact Customer Service to arrange your travel.
- Continue to follow CDC protocols, including washing your hands, maintaining social distance, and avoiding travel if you are sick or not feeling well.??
This remains a fluid situation and we want to thank you for your patience, cooperation and understanding as things evolve. We''ll continue to update procedures as needed and/or required, but once again we want to assure you that we are keeping the safety of our passengers and employees at the forefront.?
We look forward to continuing to serve you in good health.
Director of Ferry Operations