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Reuters Events are excited to announce their next free Customer Service Webinar: Delivering Frictionless Digital and Mobile Support Experiences.

Providing seamlessly integrated customer service is crucial - 2020 has seen a reinvigorated demand for digital and mobile experiences and your support offering must effortlessly meet customers where they are. This webinar brings together CX and Care leaders whose businesses are reinventing how you approach omnichannel care. Learn how digital, mobile and in app support fit into your wider service ecosystem.

Hear from leaders at Wealthsimple, Visible, Metromile & Helpshift.

Register now to join live or pre-order the recording!

Taking place December 3rd (1pm Eastern/ 10am Pacific) tune in to discover how you can meet consumer demands for frictionless mobile support experiences:

  • Synchronize channels for a seamless mobile experience - Leverage real-time data for a personalized experience, and fully embed self-serve, social, and chat into your mobile customer service offerings.
  • Remove friction, bolster retention & revenue, and eliminate bad user experience by providing dedicated, mobile-optimized support services.
  • Discover how to deliver a better mobile experience which will delight your users - Explore the opportunities for automation, asynchronous messaging & AI.

Listen in live or pre-order the recordings direct to your inbox!

Speakers include:

  • Paul Teshima,  Chief Client Experience Officer, Wealthsimple
  • Matt Stein,  VP of Products, Metromile
  • Sarah Feldman,  Head of Customer Care, Visible
  • Janice Le,  Chief Market & Product Officer, Helpshift


I hope you can join us.

Kind regards,

Ian Miller, Editor
CSM Magazine

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CSM Magazine, Unit 1433, 109 Vernon House, Friar Lane, Nottingham, NG1 6DQ, United Kingdom

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