Thursday, March 12, 2020
OFFICIAL STATEMENT:
Cuyahoga Valley Scenic Railroad has cancelled all train rides from March 13-April 12 due to COVID-19
For the safety and health of passengers, staff and volunteers, all Cuyahoga Valley Scenic Railroad (CVSR) train departures have been cancelled as of today until April 12. CVSR feels a responsibility to the community and we believe the appropriate response to prevent the spread of COVID-19 is to cancel train rides.
To all passengers who purchased advance tickets for March 13 - April 12 train rides: CVSR will issue an exchange, gift certificate reimbursement or refund. To receive an exchange, gift certificate reimbursement or refund contact customer service at customerservice@cvsr.org. If you would like to support the railroad at this time please consider donating your tickets back to CVSR. Due to the high volume of calls and emails our customer service office is expecting, please allow up to 24 hours for a response.
We will adjust our operational plan as additional information becomes available from the CDC and State Leadership. Look for future updates as we anticipate being back up and running on April 17.
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