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Dear Customer,

We want your 2019 holiday season to be the best yet. To do so, your products need to arrive at eager customers’ homes in pristine condition, and not like the one shown above.

Protect your products (and business reputation) from loss, theft, or damage during transit with EasyPost’s intelligent Shipping Insurance API. We are the premier shipping insurance, and let us tell you why:

We’re inching closer and closer to the holiday rush. Is your outbound shipping process organized and prepared for the spike in inbound orders? The surge in orders during this time is exciting, but also requires your business to orchestrate rapid delivery like never before.

Whether you’re an EasyPost customer or not, we want your business to thrive this holiday season. This article includes critical shipping dates for the four major domestic and international carriers (FedEx, UPS, DHL, USPS) you need to be privy of in order to meet your holiday demand and get all your orders successfully delivered to your customers on-time.

This year, let us help you avoid the dreaded question, “Where’s my package?!”

Critical Holiday Shipping Deadlines 

FedEx:

UPS:

USPS:

DHL International:

DHL Express: 

In addition to the above deadlines, you can find even more tips and information on best practices for holiday shipping in our recent blog posts:

• Surviving the Holiday Season: The Do's and Don'ts for Your eCommerce Businesses

   

• Avoid Expensive Stress During the Holidays with EasyPost Shipping Insurance API

As we inch closer to the holidays, we need to revisit the value and importance of EasyPost's Shipping Insurance API for your business as you ship high volumes of holiday orders out to loyal customers. Instead of telling you ourselves, we want you to hear directly from one of our customers.

EasyPost Shipping Insurance API

FedEx:

UPS:

USPS:

DHL International:

DHL Express: 

FedEx:

UPS:

USPS:

DHL International:

DHL Express: 

 

• UPS is committed to operating globally, except where constrained by government restrictions. Effective March 26, 2020 and until further notice, UPS has suspended the UPS Service Guarantee for all shipments to any destination, at all service levels. As the effects of the Coronavirus impact their infrastructure, they will continue to seek guidance from local and national government entities regarding applicable regulations. Read more here.
• India Post has suspended all international mail exchanges until further notice; Maldives Post is suspending the processing of all inbound and outbound mail until April 4, 2020; Zimpost is unable to guarantee inbound and outbound mail standards. USPS will continue to accept and process mail destined for India, The Maldives, and Zimbabwe; this mail will be held within their network and will be delivered once mail service is restored in the countries listed above.
• Retail Dive reports that "73% of consumers will increase online shopping if the COVID-19 outbreak continues, and 58% of consumers have already bought more goods online than usual." Read their full article on online shopping here.

• USPS is temporarily modifying how they handle mail that must be returned to the delivery office due to a full box, or the business not being open to receive delivery for an extended period. USPS will now extend the hold period to 30 days before returning the items to the sender.
• An Amazon returns warehouse in Kentucky was ordered by Governor Andy Beshear to close for cleaning after three workers test positive for COVID-19. Read more here.

• Next Day Air shipments in the U.S. grew by 20.5%, for 4 consecutive quarters of double-digit growth over the last 12 months.
• UPS will expand its fleet by less than 40, while Amazon has plans to 5x theirs from 40 to 200. 
• As of today, "FedEx's network can offer 9,000 daily flight connections, UPS' 5,500 and Amazon Air just 363." There's still a long way to go for Amazon, and omnichannel being the future of eCommerce definitely does not help them. 

• New: EasyPost Shipment Invoice Report and Webhook Event by Kevin Noto
   
• A Stable Shipping Solution: Why eCommerce is Shifting by Andy Bakun and Maddy Hogan
   
• Bonus Content: The Future of Shopping is our latest white paper that explores 7 emerging trends of eCommerce!

Hello,

We''re continuously working to improve your EasyPost experience, and we''d love to hear what''s working for your business and how we can do better. 

Please complete the brief survey below to help us better serve you. 

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• "Logistics professionals operating amid the COVID-19 response have a complex patchwork of unprecedented conditions to navigate. But one somewhat beneficial, though certainly bittersweet, result may be faster delivery operations." As stay-at-home orders continue to be issued across the country, traffic within major cities have significantly reduced, thus leading to quicker deliveries during rush hours. Read more here.
• USPS has announced additional mail disruptions for international postal services. USPS packages sent to these locations will be affected. See the full list of all international service disruptions here.

At EasyPost, we''re taking on new initiatives to better support our users and expand our services and offerings. Honest feedback from our users helps us identify new opportunities and existing barriers. Tell us how we''re doing in this short survey so that we may better serve you in the future!

• USPS announced that effective April 3rd, a total of 22 countries will no longer be able to process or deliver international mail or services originating from the United States. Customers are asked to refrain from mailing items addressed to any of the affected countries:
   
  • Bolivia, Botswana, Cayman Islands, Chad, Ecuador, Fiji, French Polynesia, Honduras, India, Kuwait, Libya, Madagascar, Maldives, Mongolia, New Caledonia, Panama, Peru, Samoa, Saudi Arabia, South Africa, Sri Lanka, and Zimbabwe
     
• USPS now has expanded upon their original list of 22 affected countries with an additional 29 countries, effective April 7th. Customers are asked to refrain from mailing items addressed to any of the newly determined countries as well:
   
  •  Angola, Benin, Bosnia and Herzegovina, Cameroon, Cook Islands, Costa Rica, Gambia, Guatemala, Kyrgyzstan, Laos, Lebanon, Malawi, Moldova, Mozambique, Papua New Guinea, Paraguay, Republic of the Congo, Senegal, Seychelles, Solomon Islands, Sudan, Tajikistan, Tanzania, Timor-Leste, Tonga, Uganda, Uruguay, Vanuatu, and Venezuela

• A spokesperson from Amazon explains: "to serve our customers in need while also helping to ensure the safety of our associates, we've changed our logistics, transportation, supply chain, purchasing, and third-party seller processes to prioritize stocking and delivering items that are a higher priority for our customers. This has resulted in some of our delivery promises being longer than usual." Prime members can expect to wait several weeks, as opposed to 2 days, for any "non-essential" shipments to arrive at their doorstep.
• Walmart said it has temporarily raised entry wages for workers in its e-commerce warehouses by $2, as it attempts to manage a shopping surge brought about by the COVID-19 outbreak. Officials say they had reached out to industry groups representing hotels and restaurants, offering to hire staff who have recently lost their jobs due to the virus-induced slowdown in tourism and catering.
• The COVID-19 outbreak continues to impact mail operations worldwide. For the latest updates regarding local and international Posts, please see USPS.

• 40 cent increase for parcels shipped through SmartPost 
• A peak residential delivery surcharge of 30 cents per package
• $30 per outsize package

• Gaming: +84% (+126% in April)
• General Retail: +190.2% (+209% in April)
• Jewelry: +190.8% (+136.9% in April)
• Sportswear and Sporting Goods: +216.3% (+114% in April)
• Electronics: +32.2% (+55.5% in April)

• Delivery When You Want It: Empowering Consumers to Schedule Deliveries by Peter Connolly
   
• Bonus Content: Our white paper, The Future of Shopping, unpacks 7 eCommerce trends that retailers should consider as they expand their online business.

• Delivery has been suspended in the following countries: French Polynesia, Kuwait, Lebanon, Maldives, Moldova, Peru, The Philippines, and Tunisia. USPS will continue to accept and process mail for the countries above; however, the mail will be held within their network until mail service resumes.
• A number of carriers are suspending the service of Signature Upon Delivery to prevent the spread of COVID-19. Carriers include, but are not limited to: Australia Post, Canada Post, FedEx, New Zealand Post, and PostNL.
• The CDC, World Health Organization, and Surgeon General have indicated that there is currently no evidence that COVID-19 is being spread through the mail.

• Effective April 5, 2020: Parcel Force, the international division of Royal Mail Group, has confirmed that beginning April 5, they will suspend their Sunday delivery service until further notice. However, they will be collecting as normal from customers who have regular weekend collections, and these will be delivered, where possible, on Monday. By taking this action, it will also help limit further social interactions where possible whilst ensuring they can continue to provide the best possible delivery service during these challenging times.
• As part of ongoing health and safety measures to limit the spread of COVID-19. Argentina, Slovakia, and Iceland are added to the growing list of countries whose carriers have suspended the service of Signature Upon Delivery. Alternative delivery methods have been taken to limit direct physical contact. For more international service disruptions updates, click here.

• The United States of America''s Department of Homeland Security, Cybersecurity and Infrastructure Security Agency has clarified that workers in the Transportation and Logistics industries are deemed essential amidst new legislation urging people to suspend any non-essential activities. This statement includes Postal and shipping workers within both public and private companies. Read their full report here.
• The Department of Homeland Security also announced that travel restrictions to Canada and Mexico have been put into place and advise against non-essential travel. These restrictions do not apply to trade or cargo, are temporary in nature, and shall remain in effect until 11:59 p.m. EDT on April 20, 2020.

 

• USPS received notice that various postal operators are no longer able to process or deliver international mail or services originating from the United States (U.S.) due to service disruptions related to the COVID-19 pandemic. As a result, the Postal Service is currently unable to accept items destined for affected countries at any Post Office or postal facility location, effective April 3 until further notice. Customers are asked to refrain from entering items addressed to any of the below countries into the USPS system effective immediately:
  • Botswana, Cayman Islands, Chad, Ecuador, Fiji, French Polynesia, Honduras, India, Kuwait, Libya, Madagascar, Maldives, Mongolia, New Caledonia, Panama, Peru, Samoa, Saudi Arabia, South Africa, Bolivia, Sri Lanka, and Zimbabwe
• Effective April 6, 2020: A temporary surcharge on all FedEx Express and TNT international parcel and freight shipments will be implemented as the two companies continue to deliver under state-of-emergency and shelter-in-place restrictions issued in various parts of the world.

1. Bolivia (BO)
2. Botswana (BW)
3. Cayman Islands (KY)
4. Chad (TD)
5. Ecuador (EC)
6. Fiji (FJ)
7. French Polynesia (PF)
8. Honduras (HN)
9. India (IN)
10. Kuwait (KW)
11. Libya (LY)
12. Madagascar (MG)
13. Maldives (MV)
14. Mongolia (MN)
15. New Caledonia (NC)
16. Panama (PA)
17. Peru (PE)
18. Samoa (WS)
19. Saudi Arabia (SA)
20. South Africa (ZA)
21. Sri Lanka (LK)
22. Zimbabwe (ZW)

• All new adjustment transactions will be reflected through this new report and event.
• The transactions will be managed per piece, rather than one transaction per ''adjustment period'' for all records in the period.
• We will no longer be sending emails to customers with the adjustment invoice data. 
• To obtain this data, customers will need to download the data through their EasyPost billing dashboard, or access it programmatically by ingesting the new webhook event, or via our Reports API.