Below is a sample of the emails you can expect to receive when signed up to Four Square.
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Hi Matthew,A few weeks ago, we told you about Foodstuffs' commitment to donate more than $1 million to help New Zealanders who are facing tough times due to COVID-19. Four Square is happy to announce that as part of the Foodstuffs' family, we've joined up with more than 30 organisations spanning the length of the country, so we can help our most vulnerable get back on their feet. Among these organisations are our City Missions and food rescue groups, who look after our communities and ensure they have consistent access to healthy food, our Ronald McDonald Houses who look after and feed families with children in hospital, and Age Concern who look after our elderly neighbours. ?
City Missions?
New Zealand's main three City Missions (Auckland, Wellington, Christchurch) are now experiencing massive demand and are serving more of the community than before COVID-19. The funding the Missions received is going towards feeding more families and individuals who are struggling to make ends meet. ? ?
Food Rescue?
Food rescue organisations are collecting excess and donated food to help food banks and other community groups. Food that is good enough to eat, but not quite good enough to sell, is collected by food rescue organisations such as KiwiHarvest or Kaibosh, and redistributed to their recipients which includes organisations such as the three City Missions, the Salvation Army, family support service centres, churches and maraes. ? The impact of COVID-19 is only starting to take shape, but we remain hopeful as we continue to navigate this together, and stronger as communities. ? Here are the organisations that we are helping: ?
? Kind Regards, ?
Chris Quin
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www.foursquare.co.nz
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Hi Matthew,Following the announcement by the Prime Minister last night that there is a case of community transmission in South Auckland, and the requirement for the greater Auckland area to re-enter Alert Level 3 from midday today, Four Square stores have been reactivating overnight the social distancing and health and safety protocols across our stores and supply chain. Customers visiting stores across the wider Auckland area can expect to see the following Customer and Team safety measures in place: . 2 metre social distancing . Restricted customer numbers in-store . One customer, one trolley . No reusable bags to be bought into store . Increased sanitisation, hygiene and cleaning protocols throughout . Social distancing signage and posters advising of customer requirements In recognition of the fact the rest of New Zealand is now in Alert Level 2, customers outside of Auckland can expect to also see increased sanitisation and safety measures when they visit their local Four Square store. These measures will be in place, initially from midday Wednesday 12 August until midnight Friday 14 August - but this may be extended depending on the advice received from Government over the coming days. While we truly hoped it wouldn't happen, our teams have been prepared for some time should we need to reinstate previous Alert Level protocols. We have good stocks of PPE and sanitiser, and our teams are familiar with what is required to keep both themselves and our customers safe from COVID-19. We would like to reassure customers that, just like before, our supply chain is robust. We are working hard to make sure all the grocery items New Zealand households might need are on the shelf and readily available. We ask you to #shopnormal - this is the best way to ensure no pressure is put on the supply chain. Just buy what you need, as you need it. Our teams have got your back New Zealand - help us by being kind to one another, we know how to do this. Keep your distance, sanitise and use good handwashing techniques and most of all remember your safety comes first for us. ? Kia kaha New Zealand, Four Square? ?
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www.foursquare.co.nz
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Hi Matthew,As we''re sure you''re aware, New Zealand will enter the Alert Level 4 'Eliminate' phase of the National Pandemic Plan at 11.59pm tonight. The team at Four Square would like to provide you with an update on some of the changes that we're introducing to help keep our customers and staff safe and healthy. The good news is that our Four Square stores will remain open as the Government has identified supermarkets as one of the essential services during Alert Level 4. Here are some changes that you''ll see in your Four Square store: ?
Managed customer numbers in store?
Stores will be limiting the number of shoppers in store at any one time. This is incredibly important to ensure you can move freely around to get your grocery essentials and maintain a safe physical distance away from others. ?
Reduced number of staff on shop floor?
Stores may reduce the number of employees working on the shop floor at any one time. This is to maintain the recommended 2 metre physical distance between individuals. Please respect the appropriate physical distance recommendation as per the Ministry of Health''s guidelines. ?
Pack your own bags?
We''re now requesting that you please pack your own bags, as one of our staff protection measures, but do ask for assistance if this is not possible. ? ? We''d like to help you get through your shopping as safely and quickly as possible - for a full list of all current adjustments to Four Square stores, please visit our website. ? And please remember to: ?
Nominate a family member to shop?
We''re asking you to please shop alone. This is to ensure we can keep the number of people in-store at any one time to a minimum. ?
#shopnormal?
Please shop like you normally would and remember there is no need to stockpile. Please only buy what you need and be fair to others who may not have the budget or transportation to stock up. There is enough supply in New Zealand - when products are out of stock on the shelves, it only means there are more on the way to keep up with the sudden increase in purchases. ?
Be kind???
With everything that''s going on in the world it''s important that we continue to be kind and considerate towards other shoppers, staff and one another. Together, we can nail this. Remember, we''ll remain open - Four Square is a core essential service and we are fully dedicated to supporting New Zealand through this. ? ? Kia kaha New Zealand, ? Four Square? ?
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www.foursquare.co.nz
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Hi Matthew,As you will likely be aware Prime Minister Jacinda Ardern announced today that New Zealand has moved to Alert Level 3 of the National Pandemic Plan in order to flatten the curve of COVID-19. These are extraordinary times and if we are to protect our people, extreme measures do need to be taken. Please be assured that our Four Square stores remain 100% committed to ensuring your grocery needs are met and we are doing everything we can to make this happen. Supermarkets are one of the essential services, as identified by the government and will remain open and able to meet your needs. Please be aware, the alert Level 3 status will now impact how our stores will operate: ?
Reduced store hours?
Individual stores will determine their own operating hours and may choose to reduce them to cope with the heightened measures now in place. Individual stores will make this call based on the needs of their community and to ensure customers and staff maintain the recommended physical distance of at least 2.0m apart. Customers should visit the Four Square website to stay across their supermarkets trading hours.? ?
Staff protection measures?
You will begin to see various staff protection measures in place at your local store including staff wearing masks, protective screens at checkout and floor decals communicating the appropriate 2.0m physical distancing length. We ask you to please comply with store signage and staff direction to maintain physical distancing. ?
Community shopping hours?
We're in communication with elderly support groups and they have told us specific shopping hours aren't what they are looking for, it is also not aligned with Ministry of Health guidance for the over 70s to stay at home. The most important message here is for you to #shopnormal, so there is product on the shelves for the elderly when friends and relatives are shopping for them.? ?
Nominate a family member to shop?
To comply with physical distancing recommendations, and to ensure there is a steady flow of traffic in and out of stores within our 'one in, one out' system, we are asking you to please shop alone when coming into your local store. This is to ensure the number of people in-store at any one time is kept to a minimum - by leaving your loved ones at home you are helping keep them safe.? ?
Contactless payments?
We encourage customers to use contactless payments such as payWave as another way of reducing contact between customers and staff. Help us keep you safe. ?
#shopnormal?
Please don''t stockpile. This is so everyone has an opportunity to buy their grocery essentials. Please buy what you need and be fair and kind to others. ?
Be kind???
We are asking you to please support us as we work hard to continue meeting our goal of ensuring everyone has access to grocery essentials. We ask that everyone please remains patient and considerate to each other and staff during this time. ? We'll continue to be there for you during this hard time. Please be patient, considerate and kind and we'll get through this together. ? Kia kaha, ? Four Square? ?
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Hi Matthew,We know how much you care about your thriving local community. It's a passion that''s shared by our Four Square teams throughout New Zealand. Access to healthy and affordable food for you and your community is vital - especially those who are struggling the most. This need is even more critical right now as the economic impact of COVID-19 starts to affect so many Kiwis. We don''t underestimate that this is a serious and challenging time for you, which is why the Four Square team is proud to be part of Foodstuffs'' donation to New Zealanders in need. ?
Supporting New Zealand?
On behalf of both Foodstuffs Co-operatives, all New World, PAK''nSAVE and Four Square teams and owner operators across New Zealand, we want to say thank you. ? ? We''re grateful for the kindness and understanding you are showing as we continue to navigate these challenging times ? We remain committed to playing our part to feed New Zealand ? Our locally owned stores and Foodstuffs co-operatives already support many organisations doing great work in our local communities - from food banks to schools, community initiatives and charities ? ? Last year our stores donated the equivalent of 8 million meals to New Zealanders through food rescue partnerships alone ? We''re proud to continue supporting their incredible work ?
A boost in support for those who need it most?
To further support our communities, we will be donating more than $1 million to help New Zealanders who are facing tough times due to COVID-19, through a number of our charitable and social partners. ? This additional $1m donation will enable key community partners to support Kiwis in-need even further, and enables them to kickstart innovative initiatives aimed at getting groceries to our most physically and financially vulnerable during this time. ? The organisations will include existing partnerships we have such as local community food banks, food rescue partners, Eat My Lunch, and the Student Volunteer Army. ?
Thanking you and our amazing staff?
Thank you our amazing staff and customers, you have been patient, kind and supportive over the past few weeks. During this time: ? ? We have hired more than 1500 employees to meet your needs ? We look forward to continuing to build on our 39,000 strong workforce ? We are giving our waged front-line, distribution and transport employees a 10% allowance on top of their pay for the hours worked throughout the lockdown ?
Working hard to meet your needs?
We are incredibly proud of our team who have been working hard to keep stores clean, well-stocked and open over the last six weeks. During that time there have been significant shifts in demand for a variety of food, grocery and household essentials. ? ? Our supply chain has been working 24/7 to keep store shelves stocked to meet customers' changing needs and our stock level in stores is normalising ? ? Our amazing teams continue to stock shelves throughout the day and night so you have access to the products you want regardless of what time you shop with us ? Thanks again for your understanding and kindness as we navigate these challenging times together. ? Kia kaha, ?
Chris Quin
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www.foursquare.co.nz
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| Data Name | Data Type | Options |
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| Store Finder Choose Your Store Login |  Text Box | |
| First name | Text Box | |
| Last name | Text Box | |
| Password | Text Box | |
| Text Box | ||
| Password (confirm) | Text Box | |
 dropdown | Select Your Store | |
| dropdown | Select Your Store | |
| dropdown | Select Your Store | |
 checklist | Please confirm password Passwords do not match Communications preferences Subscriptions | |
| checklist | Subscribe to receive emails from Four Square Terms & Conditions * |
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