Following the announcement by the Prime Minister last night that there is a case of community transmission in South Auckland, and the requirement for the greater Auckland area to re-enter Alert Level 3 from midday today, Four Square stores have been reactivating overnight the social distancing and health and safety protocols across our stores and supply chain.
Customers visiting stores across the wider Auckland area can expect to see the following Customer and Team safety measures in place:
. 2 metre social distancing
. Restricted customer numbers in-store
. One customer, one trolley
. No reusable bags to be bought into store
. Increased sanitisation, hygiene and cleaning protocols throughout
. Social distancing signage and posters advising of customer requirements
In recognition of the fact the rest of New Zealand is now in Alert Level 2, customers outside of Auckland can expect to also see increased sanitisation and safety measures when they visit their local Four Square store. These measures will be in place, initially from midday Wednesday 12 August until midnight Friday 14 August - but this may be extended depending on the advice received from Government over the coming days.
While we truly hoped it wouldn't happen, our teams have been prepared for some time should we need to reinstate previous Alert Level protocols. We have good stocks of PPE and sanitiser, and our teams are familiar with what is required to keep both themselves and our customers safe from COVID-19.
We would like to reassure customers that, just like before, our supply chain is robust. We are working hard to make sure all the grocery items New Zealand households might need are on the shelf and readily available.
We ask you to #shopnormal - this is the best way to ensure no pressure is put on the supply chain. Just buy what you need, as you need it.
Our teams have got your back New Zealand - help us by being kind to one another, we know how to do this. Keep your distance, sanitise and use good handwashing techniques and most of all remember your safety comes first for us.
Kia kaha New Zealand,