Welcome! You’ve taken an important step toward becoming a great manager by joining Lighthouse – your coach, your guide, and an app – that will help you motivate, retain, and help bring out the best in your team.
Over the next 21 days of your free trial, we'll teach you these concepts, and how to apply them as you use our software, Lighthouse.
We've studied the best managers, and are applying the latest workplace research to bring you what you need to be a consistent, effective leader.
Whether you’re an experienced, or first-time manager, Lighthouse makes your job easier and more effective by helping you with the 3 Keys to being a great manager.
Key #1: Build Rapport
Employees are more than machines carrying out tasks. They’re complete human beings with families, passions, and goals. As a manager, you build an emotional savings account by getting to know them and showing you care about them as a complete person.
An essential skill of management is empathy and we want to help you show empathy for your team by helping you focus on the things that will help you really understand and connect with your team.
Through empathy and building trust, you will grow an emotional savings account, which over time, will lead to employees that believe in and work hard for you.
They'll come to you with problems and not be afraid to share good ideas. And when you make a mistake or an unpopular decision, it is that account that you cash in to get their buy in and support.
Do you know what matters most to each team member? Use our "Rapport" section to remember those little details.
Key #2: Fix Problems
Let's be honest. Most companies, and teams, are pretty dysfunctional. However, if you’re a manager that works to address your team's biggest worries and fix frustrations, you will create the most desirable teams to work on no matter what is going on in the rest of the company.
As legendary co-founder and CEO of Intel, Andy Grove says,
Fixing problems on your team, even with seemingly small things, builds even more trust and rapport. It creates a feeling of progress and small wins, which research shows is a key contributor to employee happiness.
It can also transform stagnant, difficult environments in your company into effortless ones that gain momentum with each achievement. If you commit to these, the payoff can be huge for you and your team.
As one manager wrote to us about their experience with Lighthouse:
Your 1 on 1 in Lighthouse:
- "The structure of capturing better notes, getting personal and setting action items at the end have improved the outcome of these meetings. The team appears to be more energized and I’m finding myself more confident in leading each individual."
Keep track of issues raised in 1 on 1s by noting them in Lighthouse. Create action items that you email to them to track progress and ensure accountability.
Key #3: Grow Your People
As a company and as individuals, you are either growing and beating the competition or getting passed.
The key to creating a great team is to invest in them so they’re always growing and learning in ways that benefit both the company and themselves.
When you shortchange or forget about people's goals, you lose out on a huge opportunity for motivation and growth in your team.
That's why right alongside the personal info to build rapport with your team and make progress on your 1 on 1 conversations, we help you track the goals for your team and for them:
Employees are most motivated when you help them reach their goals by making regular progress on them. Note them here and check in on progress during your 1 on 1s.
Don't let goals get lost in an annual review tool no one ever logs into.
One of the biggest reasons people leave a job they otherwise seem happy at is because they felt stagnant in their career. When they're bored in the current job and not growing, they look for a new job to provide that growth.
As their manager, it's up to you to talk about their goals, and help them make progress, before it's too late.
This is just the beginning of your journey to being a better manager.
In the coming days, we’ll break down these 3 categories further to teach you what great leaders have done and how Lighthouse is there to help you each step of the way.
Not sure if this is for you? Here’s what one manager said about Lighthouse and our approaches:
We look forward to having you on Lighthouse and helping give you superpowers, too! Feel free to email us any time with feedback, questions, or comments.
- "I like that Lighthouse is focused on giving me superpowers (through things like suggested questions, action items for me AND my report, and the mailer for subscribers of tips on being a better manager), which in turn leads to me being able to give my team superpowers."
CEO, Get Lighthouse
PS: Know a manager that could use Lighthouse? Let them know by emailing them with 1 click.