The first RunSignup Virtual Symposium, held June 22-25, sent a clear message: while there is still uncertainty, race organizers, timers, and nonprofits are ready to get moving and re-engage their supporters. While nearly half of the 500 attendees had not organized an event, virtual or in-person, since COVID-19 restrictions began, the vast majority are ready to move forward during the remainder of 2020. 66% expect to produce a virtual race, 46% are planning on a virtual challenge, and 60% intend to produce an in-person event with modifications for safety and local restrictions. To that end, the group spent a collective 3,940 hours watching presentations and participating in rapid-fire chats about the logistics, marketing, and best practices for virtual races, virtual challenges, virtual fundraising, and modified in-person events that can happen now.
If you missed the event, you can catch up on content from 22 of the sessions below.
If you''re short on time, check out the event recap and a few key sessions:
- The State of RunSignup and the Industry (recording, slides, and slides from Facebook)
- Quick Hits: The Most Under-Utilized and Oft-Missed Features and Tools (recording and slides)
- Modified In-Person Events: Adapting Real Races for COVID-19 (recording)
- What to do About Turkey Trots and Other Hybrid Events for Fall (recording and slides)
- Virtual Races and Challenge Event: Real World Case Studies (recording and slides)
- GiveSignup Overview (recording and slides)
RaceJoy Rocks Virtual 5K
The Virtual Symposium included a Virtual 5K on Thursday morning, featuring a RaceJoy Anywhere Demo in which 150 participants automatically recorded their virtual results from RaceJoy. RaceJoy Rocks is now available as a demo race for any race directors or timers interested in testing the RaceJoy Anywhere feature from the perspective of a participant or spectator.
Learn More About the Demo>
Real Races with Social Distancing
Real races with social distancing continue to happen. Vacation races held the Bryce Canyon Ultras (May 30-31, 651 participants) and Zion at Night (June 5-6, 815 participants). Salem Stanley, Founder & CEO of Vacations Races says, "What participants want from a race and perceive as being safe has changed. What local officals recognize as safe and require for a permit has changed. It''s our job to find where those two meet to make things happen". Their team joined us for a rundown of how they made the races happen, what went well, and what they''ll do better next time.
Read More ->
We continue to add virtual race and challenge tools to make virtual events easier for organizers and more fun for participants.
This exciting update to the free RaceDay Photos platform enables participants to upload their own photos and create an interactive RaceDay from all over the country.
Teams for Challenges
Running is social - even from a social distance. Updates include Team Results for Challenges and a sleek Team Page interface highlighting Team Challenge information.
Playlist Support Added to Websites
Finish Line music is a part of the RaceDay tradition. Share a musical experience with your virtual (or in-person) participants by adding unlimited custom playlists to your race website.
RaceDay Virtual Results with Personal GPS Activity Submission
Participants can now submit their virtual results by uploading GPS activity recorded while using third party types of tracking, including the common data formats used by services like Garmin and Strava.
Flexible Results Sets for RaceDay Virtual Results
Some events have various registration options that don''t necessarily line up to the results needed. Flexible results sets allow event organizers and timers to create custom result set configurations to meet their unique situation.
WV Strong Summer Running Challenge: By the Numbers
Who is participating in virtual challenges? AP Timing shared some of their stats (like 90% of participants logged miles in the first two weeks) to create a snapshot of their challenge.
Alan Jones Timer Award Winner: Todd Henderlong
The 2020 Alan Jones Timer Award, an annual award to recognize an individual timer who has shown exceptional efforts and had a significant impact, was awarded to Todd Henderlong of T&H Timing. Todd has been involved in the industry for 20 years, and puts on over 200 events each year. Most recently, Todd has been at the forefront of developing safe methods for in-person races to move forward.
Team Results for Teams and Cross Coutry
We have a new generation of Team Results - the most exciting of which includes support for Cross Country Results. Team and Cross Country Results are supported in The Race Director today and will be supported in RaceDay Scoring in July - and third party scoring software can use the open API to do integrations.
Listening and Learning About Racism
While our industry continues to see significant impacts from COVID-19, the big news in June was the movement for racial justice and protests against racism and police violence in our country. We’ve been thinking a lot about diversity and the impact of systemic racism on Black Americans this month, especially as a company that falls in the convergence of two industries – tech and endurance sports – that have often failed to meet calls for inclusion and outreach. There is no simple solution for a complex issue, and we don’t want to repeat platitudes without accompanying action and self-awareness. But as a starting point for a long and sustainable fight against racism, we know it’s important to read, listen, learn, and have conversations to consciously recognize our own prejudices so that we can be anti-racist as individuals and as a company. We shared some of the voices we''re listening to, books we''re reading, accounts we are following, and places we are donating to make a conscious effort to address our own prejudices and the systemic racism that our country and institutions are built on.
Read More >
We will be rolling out new pricing on September 1, 2020 for all new and renewed races. Races created or renewed before then will have our current pricing until their event is complete. There are several reasons for the pricing model we have selected, including providing a lower price to low-cost events, eliminating the "sudden steps" in pricing for events below $50, minimizing the overall net effect of any pricing changes, and staying below the price of all major competitors in the endurance and nonprofit markets. Confused? Check out Bob''s talkSignup video explaining the Cost of Registration.
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Permanent Removal of Refund Processing Fees
Early in the pandemic, we removed the $1 refund processing fee for issuing refunds. We have made the decision to permanently absorb the cost of issuing those refunds, making them free for events.
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We will introduce a "BYO" Merchant Account capability in the fall of 2020 to enable customers who want to bring another merchant bank account to RunSignup and "plug in" to allow transactions by that merchant bank.
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Race Reserve Requirement Lowered to 5%
Our standard race reserve requirement is dropping to 5% from 10%, with a payment account requirement of 2.5% of race registration transactions. The underwriting process can impact reserve requirements.
Read More ->
- Mailing Address Labels
- More Reasons to Stop Using Widgets
- Coronavirus Impact Updates Week 15, 16, 17, and 18