Below is a sample of the emails you can expect to receive when signed up to guitarcontrolhelp.
Hello from the Guitarcontrol Support Team!
Your request (131272) has been received and we are working as quickly as we can to resolve your issue. Please do not open multiple tickets - this will slow your resolution down.
Our team will review your issue and get back to you as soon as possible. Our team strives to resolve issues within 24 hours, however wait times are longer than that due to ticket volume. We appreciate your patience and are truly sorry for the delay.
Customer Support is available from 9am-9pm EST Monday to Friday. Support may be available, but limited outside of those hours. Our helpful team will be with you soon.
Our Toll Free number is 1-888-687-4216. You may also send us a TEXT MESSAGE at 1-401-283-1403.
To add additional comments, reply to this email.
|Data Name||Data Type||Options|
|Submit a Support Ticket "You're writing us today because..."||Text Box|
|First name||Text Box|
|Last name||Text Box|
|option||--Please Select-- I have a general question or comment. I have a question about one of your products. I bought one of your products and there's an issue. I'd like to buy a product and not sure how. Is this in response to an email we sent?|
|option||--Please Select-- The Ultimate Beginner's Guitar Course Killer Lead Guitar Made Simple Gospel Guitar Made Easy Killer Guitar Control Secrets Acoustic Mastery How to Play Smokin' Blues Chordal Mysteries Revealed Virtuoso Guitar Secrets Fusion Guitar Secrets Ultimate Country Blues The Guitar|