Kurt Duncan from CallCenterUSA was using another software company for HR records, but they stopped providing support and there were no more upgrades - which was causing a lot of frustration. Kurt realized he needed to find a newer, online system for managing HR functions. After "an exhaustive search", Kurt found HR Partner.
CallCenterUSA has now been using HR Partner for over a year and uses it for employment records, onboarding checklists, the company document library, and recruitment. Managers use the notes sections extensively for keeping records of conversations and interactions with staff. They also track all hiring records, assets allocated to employees, and performance reviews. Any paper documents are immediately scanned and saved to the employee's record, keeping everything in one place.
"We're as paperless as we can be. Once we scan and enter something into HR Partner, we shred it. We love that we don't have to worry about backups!"
"HR Partner makes our HR run a lot smoother. There are no disjointed processes and everything is documented. Before, we had documents in multiple places and some things weren't being tracked properly. If your systems are disorganized, it leaves room for people to take advantage of that. HR Partner allowed us to clean up our HR mess!"
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