Dear Valued Customers,
We are happy to announce that The Icon has undergone a deep cleaning process and we will have a soft reopening Monday, April 27th, 2020. Our opening hours will be Monday - Friday from 9 am to 5 pm. Please note that we will be processing online orders and orders dropped off at our drop-off box located in our back alley ONLY. There will be no walk-in business as we continue to abide by the state's shelter in place rules through May 15th. Our front door will be closed. Please read below for shipping and pick up information.
For all online and contactless drop-off orders, we will ship your order back to you via USPS for free through the end of June 2020, as we continue to practice social distancing.
Take 20% off all online orders with code STAYSAFE until further notice!
Turnaround times may be extended due to limited hours of operation.
Please note: if you are dropping off film, ALL ORDERS MUST BE COMPLETED AND PAID FOR ONLINE, WITH A COPY OF RECEIPT ENCLOSED WITH YOUR DROP OFF ORDER.
All print orders must be completed online.
For emergency purposes, if you need to pick up your film in person, an appointment must be made at icon@iconla.com or by calling (323) 933-1666. Film pickups will be contactless and done by our back alley drop off door, between the hours of 2 pm - 4.30 pm only!
If dropping off film for printing or scanning the frames have to be tagged/numbered ahead of time as clients will not have access to the premises.
Clients with film at the lab can email us with clear information for scanning or printing and will be taken care of.
We will continue to closely follow the COVID-19 situation as it continues to develop. Please check our website for current updates as they become available.
We deeply appreciate your continued support. We are all in this together, and we look forward to serving you as we practice staying safe and healthy for our staff and you, our valued clients.
Sincerely,
The Icon
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