IG Shop Sign Up Information

TERMS & CONDITIONS

Cost and Payment
Once quotation is confirmed, client is required to make the full payment. Any additional features or functions that are not stated under Package Features will incur extra charges. Extra charges will be imposed if modifications of website layout & features are required by client after the web design is completed.

Project Completion and Schedule
The standard duration of the project is 2 weeks. If in any case IG Shop is currently occupied with many projects, it might take 2-3 weeks for completion. Any additional features or functions that are not stated under Package Features will also extend the completion date based on complexity of the features/functions requested. We will start working on the website development once we have discussed the website layout with you.

WEBSITE PROGRESS (2-3 Weeks)

• Phase 1 : Landing Page
• Phase 2 : Website Development
• Phase 3 : Content/Data Entry
  • IGSHOP ADVANCED/PREMIUM
    • All category listed by client will be added. Client can add more categories later on.
    • Only 10 products will be added. Client can add more products later on.
    • Information pages (About Us, Payment Information, Delivery Information, Terms & Condition, Return Policy, Privacy Policy, How to Order and Contact Us) will be added based on content provided by customer. Client can add more information pages later on.
• Phase 4 : Testing
   

Web Hosting and Renewal
IG Shop takes no responsibility for delays or down times, breakdowns or data loss caused by Internet Service Providers (ISPs).

IG Shop will not automatically renew client’s account and signed up services after its expiration date. Domain/Hosting provider will send out email notification to customers before the service expiration date. Client needs to provide confirmation on the renewal and pay renewal fee direct to the Domain/Hosting provider, failure to do so may result in termination and disruption of related service.

Suspension of Service
IG Shop reserves the right to suspend service in any case where client fail to pay within the term of payment. The clients website may be taken down until full payment has been received. IG Shop takes no responsibility for any loss of data incurred due to the removal of domain/hosting service if client failed or refused to pay for renewal fee. IG Shop will not re-develop the website if client decided to continue using their website after the hosting company removed all the client’s database in the server.

Refund Policy
You are not entitled for refund if you changed your mind after you have paid for any of our website packages. If we terminate you from using our service for any reason in accordance with the Terms of our service, we will not give you a refund for the amount fee that you have paid to us. Similarly if you terminate our service for whatever reasons, you are not entitled for any refund.

We can be contacted via:
Email : sales@igshop.com.my              Phone : 012-9894121  |  012-3763121