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Festive season is not an excuse

It's easy to let the celebration get in the way of developing yourself

With the festive season approaching, it's easy to relax a bit and forget things like training and personal development.

But here's the catch: by doing so you waste almost two months of the time you could be using on advancing your career instead!

You can remedy this by taking a look at the November-January training offering below. There's a selection of online and landbased courses to help raise you to the top of your game - just in time to make an impact next year!

November

•   5-6:  Online Gaming Masterclass (Montevideo, Uruguay)
•   13-14: Casino Marketing Academy (Haarlem)
•   26:  AML and CFT in Gaming (Malta)

•   14:  Advanced Affiliate Management (Malta)
•   15:  Affiliate Management Strategy (Malta)
•   14-16: Online Gaming Masterclass (London)
•   20-22: Slot Academy (Leiden)
•   23:  Advanced Slot Academy (Leiden)

• The potential ramifications of not implementing an effective credential abuse prevention strategy
• How credential abuse can be blocked before account takeover is achieved
• How you can minimise the impact on legitimate users

Credential abuse: what is the cost? Thurday 12th December 2019 11:00 GMT

Sponsored by

Read your free digital copy now.

Additional highlights from the issue include:

• Africa regulatory round-up
• India: the new mobile gold rush?
• Q&A: Charmaine Mabuza, Ithuba
• Best bookmaker for banking
• Unpacking loot boxes

 

Enjoy the issue!

Stephen Carter
Editorial Director



 

Totally Gaming Academy is pleased to announce the 2020 course calendar

Next year will see us run new courses and in new locations– with new titles to support Affiliate Managers, Slot Managers and Sportsbook Managers alongside some trusted favourites, in cities in Europe, North America and South America.
 
As you plan the use of your valuable training budget for 2020, and set that resolution for the New Year to update your skills and CV, we’re offering 20% off the usual prices as a Super Early Bird offer, if you book on a course date for 2020 by end of this month.
 
Download our 2020 course brochure to see the courses at a glance, or send Martin Dilleigh an email if  you want to discuss training options for you and your team.
 

Happy holidays and here’s to a great New Year!
 
Andrew Spencer
Head of Training

 
P.S. There are limited places available for courses in January in Slot, Online Gaming and Affiliate Management Academies

• 14-16: Online Gaming Academy (London)
• 14: Advanced Affiliate Management (Malta)
• 15: Affiliate Programme Strategy (Malta)
• 20-22: Slot Academy (Leiden)
• 23: Slot Academy: It's All About TQM (Leiden)

• 3: AML and CFT in Gaming (London)
• 4-5: Responsible Gaming (London)
• 4-6: The Role of the Money Laundering Reporting Officer (MLRO) (London)
• 10-12: Online Game Development (London)
• 24-25: Sportsbook Management (London)
• 26: Sportsbook Marketing and Operations (London)
• 26: Sportsbook Trading (London)

• 1: Introduction to Affiliate Management (London)
• 2: Advanced Affiliate Management (London)
• 28-29: Lottery Academy (London)

• 5-7: Online Gaming Management (London)
• 26-27: Casino Marketing (Haarlem)
• 26-28: Slot Academy: It's All About Marketing (Leiden)
• 29: Slot Academy: It's All About TQM (Leiden)

• 9-10: Table Games (London)

• 7-9: Slot Academy (Connecticut, USA)

• 18-19: Online Gaming Management (Montevideo, Uruguay)

• 29-1: Sportsbook Management (Nevada, USA)

• 17-18: Sportsbook Management (Montevideo, Uruguay)

DOWNLOAD OUR 2020 BROCHURE HERE TO FIND OUT MORE
 

Returning to ICE London is Pitch ICE, the stage for all innovative gaming, gambling and betting start-ups to debut their business, find investors and strategic partners, and pitch their product to the visitors of the world’s largest gambling show. 

And this year, we have partnered with Gambling Start-Ups Ventures to increase your exposure and provide even more value to start-ups attending ICE.

Learn more about Pitch ICE and how to enter here:

The World's Gaming Innovation Showcase is Nearly Here...

Bringing together 600+ solutions and 35,000+ professionals across all sectors of Gaming, ICE London is your complete platform to explore the future of gaming.

4-6 February, 2020 - ExCeL London, UK

Got some time on your hands and want to find out more?...

• Discover our brand new Esports Arena
• Check out our incredible line-up of speakers for the ICE VOX conference
• Uncover the plethora of exhibitors on show

Oh, and keep your eyes peeled for more information on the ICE AR Treasure Hunt...

See you in February!

Follow us on social

         

Four (career-focused) tips
for your 2020

It's that time of year when our inboxes get a batch of reminders to think about the year ahead and how we can better ourselves health- and finance-wise.

Well, we're not the types to regurgitate old hat - anyone who has ever been to ICE London will know that we like to do things differently, so here are a few pointers from us for bettering things career-wise...

1. If you haven't done so already, register for ICE London on 4-6 February in London - yes, we would say that, but if you really want to blow off the cobwebs and give your Gaming senses a workout, there's nothing better!

2. Put your future-thinking cap on - we've got all the ingredients to help you look into the future, with a brand new Esports Arena, a floor packed with innovations and the inspiring conference series ICE VOX.

3. Spread a little love - if you know of any start-ups who really are the next big thing, then tell them about Pitch ICE, their free platform for investment (and push them, as the deadline is tomorrow!)

4. Sort those shoes out - you've treated others over the last couple of weeks, now treat yourself, but make sure you break some new soles in before you hit the 49,500sqm floor!


We'll be in touch again - and we look forward to welcoming our 35,000+ visitors to the event soon - but for now, here's to a very successful 2020!

With best wishes,

The ICE London Team

www.icelondon.uk.com
#IntotheFuture

Follow us on social

         

Monday, 3 February
ICE VOX Highlights

RELATIONSHIPS: The relation between regulators and the industry was the main topic of conversation on the opening day of ICE VOX 2020...


 

LEGISLATION: ICE VOX keynote speaker, former Labour Deputy Leader Tom Watson, called for updated legislation for the digital age...

REGULATIONS: Per Jaldung, Chairman of the European Casino Association, talks Brexit and the latest regulations at the International Casino Conference...

Get Ready for ICE London
Doors Open at 10:00 Tuesday

We look forward to seeing you soon when the industry steps in the future of Gaming!

Not yet registered? Get your FREE pass now!

Kind regards,

The ICE London Team

www.icelondon.uk.com
#stepintothefuture

Follow us on social

      

Just Days Until You Can Explore the Future of Gaming...

ICE London let's you step into the future, dive into the world's most innovative products and services, leap into new business partnerships and look into the lessons learned from the industry's leading experts.

Three days. 35,000+ professionals. 600+ solutions providers. Taking place on 4-6 February, ICE London is where the future of the industry is discovered.
 

Now just days to go! See you soon when the industry steps into the future...

Kind regards,

The ICE London Team

www.icelondon.uk.com
#stepintothefuture
 

Follow us on social

      

Grab 2020 by the horns and organise your training now

From Compliance to Slot and Sportsbook Management, there are a number of new training courses available to you within the Totally Gaming Academy portfolio.

To get a flying start to the year, check out our courses taking place in January! There's a selection of Affiliate Management, Slot and Online Gaming courses coming up in the next two weeks!

You will also get 15% discount on any of the courses in 2020 if you
book them in January.
 
Download our 2020 course brochure to see the courses at a glance, or send Martin Dilleigh an email if  you want to discuss training options for you and your team.
 
Kind regards,
 
Andrew Spencer
Head of Training

 
P.S. Come find us at ICE London for a sample of our courses - we will be at the Totally Gaming Academy Theatre (S9-360) with seminars across a range of subjects. The sessions are free to attend but we recommend you reserve your place here.

• 14-16: Online Gaming Academy (London)
• 14: Advanced Affiliate Management (Malta)
• 15: Affiliate Programme Strategy (Malta)
• 20-22: Slot Academy (Leiden, The Netherlands)
• 23: Slot Academy: It's All About TQM (Leiden, The Netherlands)

• 3: AML and CFT in Gaming (London)
• 4-5: Responsible Gaming (London)
• 4-6: The Role of the Money Laundering Reporting Officer (MLRO) (London)
• 10-12: Online Game Development (London)
• 24-25: Sportsbook Management (London)
• 26: Sportsbook Marketing and Operations (London)
• 26: Sportsbook Trading (London)

• 1: Introduction to Affiliate Management (London)
• 2: Advanced Affiliate Management (London)
• 28-29: Lottery Academy (London)

• 5-7: Online Gaming Management (London)
• 26-27: Casino Marketing (Haarlem, the Netherlands)
• 26-28: Slot Academy: It's All About Marketing (Leiden, The Netherlands)
• 29: Slot Academy: It's All About TQM (Leiden,The Netherlands)

• 9-10: Table Games (London)

• 7-9: Slot Academy (Connecticut, USA)

• 18-19: Online Gaming Management (Montevideo, Uruguay)

• 29-1: Sportsbook Management (Nevada, USA)

• 17-18: Sportsbook Management (Montevideo, Uruguay)

DOWNLOAD OUR 2020 BROCHURE HERE TO FIND OUT MORE
 

10am. Tomorrow. The Future Starts Here

Three days. 35,000+ professionals. 600+ solutions providers. Taking place on 4-6 February, ICE London is where the future of the industry is discovered.

Doors open at 10am tomorrow. See you there!
 

See you soon when the industry steps into the future...

Kind regards,

The ICE London Team

www.icelondon.uk.com
#stepintothefuture
 

Follow us on social

      

Meet Man Utd Hero Peter Schmeichel!
Booth N28, STS Affiliates

STS – the biggest bookmaker in Poland and now operating in several European countries – are exhibiting for the first time at iGB Affiliate London 2020! 

Head to their stand (N28) to meet the global ambassador of STS, the legendary Peter Schmeichel. The former Manchester United and Denmark goalkeeper has been working with STS since November 2019 in all European countries where the bookmaker operates. Peter Schmeichel is the face of the ongoing campaign "Bet with the leaders". Find out more >

Affiliates attend for free; tickets are £575 + VAT for everyone else

Thank you to our headline sponsors 

Diamond Sponsor	Platinum Sponsor
Gold Sponsor	Silver Sponsor

Get updates on our social channels

               

Get Your Hands on the ICE London 2020 Preview Now

Leap into the future - take a look at the official preview for ICE London 2020, the world's Gaming innovation showcase, taking place 4-6 February in London.

Oh, and don't forget to...

Latest ICE London News

Deadline Extended: Start-ups now have until Thursday, 9 January to submit their next big thing for Pitch ICE.

Price Increase Imminent: Learn from the best in the business, from Cybercrime to Hospitality Tech, but book for the ICE VOX conference by 31 January.

Limited Free Tasters: Totally Gaming Academy are running free taster sessions on: Landbased Casino and Lottery; Sportsbook, Online and Compliance, and AI and VIP Management.


See you soon when the industry steps in the future of Gaming!

Kind regards,

The ICE London Team

www.icelondon.uk.com
#intothefuture
 

Follow us on social

         

Psst...do you like surprises? Try highlighting the white space below...

You’ve found the first clue! We’ll be running an AR treasure hunt onsite at ICE London 2020, so keep an eye out for the app and keep it close at hand – and who knows, with an inquisitive mind like yours, you may walk away a winner!

14 Days. Two Weeks.

However you put it, the world's Gaming innovation showcase is just around the corner - with doors opening at 10:00 on Tuesday, 4 February in London.

Three days. 35,000+ professionals. 600+ solutions providers. Taking place on 4-6 February, ICE London is where the future of the industry is discovered.
 

Just two weeks to go! See you soon when the industry steps into the future...

Kind regards,

The ICE London Team

www.icelondon.uk.com
#stepintothefuture
 

Follow us on social

         

One Week and Counting...

It's 9.58am on Tuesday next week. You're in and the boulevard is heaving. Among the buzz of excitement, you can make out languages from seemingly every corner of the world. Everyone is waiting for the call, when at 10am the halls will officially open for the world's Gaming innovation showcase.

Three days. 35,000+ professionals. 600+ solutions providers. Taking place on 4-6 February, ICE London is where the future of the industry is discovered.
 

Now only one week to go! See you soon when the industry steps into the future...

Kind regards,

The ICE London Team

www.icelondon.uk.com
#stepintothefuture
 

Follow us on social

      

Wednesday, 5 February

ICE London Highlights

ICE London Day Two: The world's fastest man, Usain Bolt "hangs out" with Ganapati ahead of the launch of his new game. David Hasselhoff pays a visit to NOVOMATIC to celebrate the company's 40th birthday. Casino charity CHIPS changes two youngsters' lives by donating custom-built powered wheelchairs...plus all of the announcements, action and product launches from the exhibition floor.

"Stop behaving like an industry in trouble": Matt Parkes, Director of Brand and Creative at BetVictor, urges gaming businesses to accept they are in a regulated industry, focus on building their brand and let customer loyalty follow.

Gambling industry must face up to complex challenges: Monika Racek of Admiral Casinos discusses gaming industry culture and the stigma of gambling which is sometimes fed by a sensationalist media. She calls on society, regulators and customers to engage with the complex challenge of changing the face of gambling with an honest round table discussion based on facts and figures.

Latest News

Get ready for Day Three

Doors open at 10:00am Thursday

We look forward to seeing for the final day of the future of gaming!

Not yet registered? Get your FREE pass now!

Kind regards

The ICE London Team

www.icelondon.uk.com
#stepintothefuture

Follow us on social

      

3 weeks to go: see the 2020 line-up of iGaming Affiliate Visionaries

iGB Affiliate London 2020 will provide you with all of the ingredients you need to grow your business. Register in advance and link the 2020 Attendee List with our pre-show networking platforms to help organise your meetings and plan your schedule for the show! 

Please note* the pre-show networking facebook group and app are only available to those already registered.

Affiliates attend for free; tickets are £575 + VAT for everyone else

  
So how do I access all of this? 

Simply fill in this form and register for the show in order to access our attendee list and exclusive pre-show networking platforms. Please note that we have removed duplications of companies, and that the list of those attending this year is ever-growing.   Download the 2020 registrant list here >

Thank you to our headline sponsors 

Diamond Sponsor	Platinum Sponsor
Gold Sponsor	Silver Sponsor

Get updates on our social channels

               

One Month Until the World's Gaming Innovation Showcase

Bringing together 600+ solutions and 35,000+ professionals across all sectors of Gaming on 4-6 February, ICE London is the complete platform to explore the future of your industry.

With only a month to go, things are really ramping up and it's all set to be the best one yet - so we very much look forward to seeing you soon when the industry leaps into the future of Gaming!

Kind regards,

The ICE London Team

www.icelondon.uk.com
#intothefuture
 

Follow us on social

         

Tuesday, 4 February

ICE London Highlights

ICE London Day One: Catch up on all of the action from the first day of the world's global gaming event - from speakers to startups, entertainment to Esports

Building a positive brand message:  Nidal Ramini, Head of Brand Advocacy at Brown Forman, talks to ICE LIVE about the art of creating consumer value for Jack Daniels and how to build a brand that goes beyond the actual value of the product and service.

Regulation and compliance are key: ICE VOX keynote speaker Itai Pazner, CEO of 888 Casino, gives his insights on the key issues which will affect the gaming industry over the next decade

 

Latest News

Get ready for Day Two

Doors open at 10:00am Wednesday

We look forward to seeing you soon when the industry steps in the future of gaming!

Not yet registered? Get your FREE pass now!

Kind regards

The ICE London Team

www.icelondon.uk.com
#stepintothefuture

Follow us on social

      

Thursday, 6 February

ICE London Highlights

ICE London Day Three: The final day of the CS:GO GG.BET ICE Challenge 2020 taking part in the new ICE Esports Arena reached an exciting conclusion with mousesports scooping the $125,000 top prize. Diversity and inclusion top the agenda, plus some of ICE's most brightest stands.

Did you miss anything? This year’s ICE London featured 633 exhibitor brands from 65 nations, occupying 49,500 sqm of space and 40 out of ExCeL’s 44 halls. Watch the video to take a tour of the world’s biggest gaming technology show - in under two-and-a-half two minutes.

"Look for expansion, not explosion": Nearly three decades ago, the tribal community headed out into the wider industry to learn about gaming. Today, industry approaches the National Indian Gaming Association for its expertise in regulation and ensuring communities gain from gaming activities, according to Chairman Ernie Stevens.

Latest News

Thanks to everyone for joining us this year - we're already looking forward to having you back, 2-4 February 2021, ExCeL London, UK!
 

Kind regards,

The ICE London Team

www.icelondon.uk.com
#ICELondon

Follow us on social

      

Read your free digital copy now.

Highlights from the issue include:

• 2020 Predictions
• Female founders: a better bet?
• Creating a safer gambling environment
• Best bookmaker for US Sports Betting

Plus, in-depth Regulation updates on: Argentina, Spain France, Brazil, Africa, Russia, Japan and our Wiggin EU Roundup. 
 

 

Enjoy the issue!

Stephen Carter
Editorial Director



 

Thank you to our headline sponsors 

Diamond Sponsor	Platinum Sponsor
Gold Sponsor	Silver Sponsor

Stay up to date and follow us!

               

Why Will 35,000+ Gaming Professionals Be Leaping Into the Future Soon?

Yes, the ICE London exhibition attracts over 35,000 Gaming peers from around the world across all sectors - but why? (scroll down)...

Tuesday 4 to Thursday 6 February
ExCeL London, UK

Explore a Global Showcase of Innovations
Find the solutions to your challenges with 600+ product and service providers

Network with Gaming's Best
Build all-important business connections at our networking events

Uncover the Future: eSports
NEW FOR 2020: Visit the Esports Arena, powered by GG.BET

Get Training Tasters
Sample world-renowned Totally Gaming Academy training for FREE

Discover Regional Intelligence
Attend FREE country briefings including Africa, LatAm, Canada and India

See you soon when the industry steps into the future...

Kind regards,

The ICE London Team

P.S. Not yet registered for the ICE VOX conference, the perfect precursor to the ICE London exhibition? Check it out now!

www.icelondon.uk.com
#stepintothefuture

Follow us on social

      

Race Into the Future at ICE London Next Month

In just over two weeks' time, 35,000+ professionals across all sectors of Gaming will be exploring 600+ solutions on 4-6 February at ICE London - the one true platform for the future of the industry.

Ganapati PLC teams up with Usain Bolt



Ganapati PLC has teamed up with Usain Bolt - and you might just meet him at ICE London (4-6 February)! But hurry - register for FREE now... it takes just a little longer than 9.58 secs

Want to guarantee it? Want to be part of a select group of attendees see Usain Bolt present an exclusive keynote? Then you need to book a 2-Day ICE VOX conference pass

Latest ICE London News

Esports Arena: 8 teams. One $250k prize pool.
Let the games begin.

Price Increase Imminent: Learn from the best in the business, from Cybercrime to Hospitality Tech, but book for the ICE VOX conference by 31 January (and remember, if you book a 2-Day Pass, you get to hear from Usain Bolt!).

Limited Free Tasters: Totally Gaming Academy are running free taster sessions on: Landbased Casino and Lottery; Sportsbook, Online and Compliance, and AI and VIP Management.
 

Thinking about life after ICE? Regulations drive the growth and evolution of the gambling sector and no one doubts the importance of engagement with the regulatory bodies. ICE is working closely with the International Association of Gaming Regulators (IAGR), whose members will be present at the International Legislators’ Agenda in London, to invite those at the forefront of regulatory strategy and innovation to submit their ideas to present at the next IAGR conference, taking place in Boston in September. Go to https://info.clariongaming.com/e/339401/conference-call-speakers/9t9g6/214768917?h=-AiEYdNjWd4g3Y0d6w92WKm9XIlkKSedUQM47XhCT-0 for more information.

It's getting close! See you soon when the industry leaps into the future of Gaming!

Kind regards,

The ICE London Team

www.icelondon.uk.com
#raceintothefuture
 

Follow us on social

         

DraftKings, William Hill US, Catena Media and More Added to Expert Line-up

With an exhibition spanning all sectors, expert-led conference content and unique networking opportunities, be part of the only free-to-attend gaming and hospitality show in the US on May 13-14 in New Orleans! 

With the likes of DraftKings, The Cosmopolitan of Las Vegas, Virgin Hotels Las Vegas, Maryland Lottery and Gaming, William Hill US and Catena Media the quality of industry leading speakers from all sectors is one of the reasons ICE North America is the premier Gaming and Hospitality show. 

Delivering the Very Best Speakers

Who Will You Connect with in May?

This two-day event is for individuals and organizations that have a strong desire to connect, learn, collaborate and gain insights to take on challenges, unlock new business opportunities and participate in shaping the future. 

Some of the largest companies and key players at the forefront of the Gaming ecosystem have already secured their tickets. Find out who you could meet...
 

We look forward to seeing you in May when the industry learns how to futureproof Gaming operations.

Kind regards,

The ICE North America Team
www.icenorthamerica.com
#ICENorthAmerica

Follow us on social

      

In this session, our speakers will discuss the various obstacles to growth they've had to overcome and share the knowledge they've gained along the way.

They'll touch upon how payment systems and processes can be reconciled after a merger or acquisition takes place. Additionally, they will discuss how the effective analysis of payments data can help inform strategies for expansion. 
 
emerchantpay's SVP global gambling and FX sectors, Chris Smart, will be joined by expert panellists from across the gambling industry to discuss the recurrent pain points operators may come across when trying to expand their business. Taking a payments perspective, the panellists will draw on their wealth of experience to explore the development journeys they've been involved in across a range of businesses within the gambling sector. 
 
This webinar will cover: 

• Insights into aligning payment processes and systems after M&A
• Tips for optimising business growth and development
• How to leverage analytics to drive payments efficiency

From a start-up to an established operator, the challenges of payment optimisation Thursday 6th August 2020 15:00 BST

This webinar is sponsored by: 

If you've been off on a summer break, you may have missed the launch of iGB's third Most Influential Women survey.
 
The good news is there's still time to make your vote count - nominations are open until next Friday, September 11.

As long-time advocate for gender diversity Richard Schuetz argues in an article published on iGB this week, such awards are important as they bring attention to the gender disparities that exist in our industry.

Since launching in 2018, iGB's Most Influential Women has gone from strength to strength, with last year's winners outlining a number of tangible outcomes from the survey in another recent iGB article.
 
If you know someone you think deserves a spot on this year's Top 10, nominate them here (you can also nominate yourself). Please state clearly why you have chosen the person and what their key achievements and areas of influence have been.

If you want to get involved in this important initiative but are stuck for inspiration, see here for some suggestions of women who've featured prominently on iGB over the past year.

The Top 10 will be selected with the help of an industry panel and featured in the November/December edition of iGB.

• Are national lotteries going to be hit harder than their online counterparts?
• Is online lottery the perfect solution for the lack of retail interfaces?
• Is this the perfect opportunity for online lottery and national lotteries to finally work with each other?

Lotteries: Breaking free from the lockdown? Tuesday 14th April 2020 15:00 BST

DraftKings, William Hill US, Catena Media and More Added to Expert Line-up

With an exhibition spanning all sectors, expert-led conference content and unique networking opportunities, be part of the only free-to-attend gaming and hospitality show in the US on May 13-14 in New Orleans! 

With the likes of DraftKings, The Cosmopolitan of Las Vegas, Virgin Hotels Las Vegas, Maryland Lottery and Gaming, William Hill US and Catena Media the quality of industry leading speakers from all sectors is one of the reasons ICE North America is the premier Gaming and Hospitality show. 

Delivering the Very Best Speakers

Who Will You Connect with in May?

This two-day event is for individuals and organizations that have a strong desire to connect, learn, collaborate and gain insights to take on challenges, unlock new business opportunities and participate in shaping the future. 

Some of the largest companies and key players at the forefront of the Gaming ecosystem have already secured their tickets. Find out who you could meet...
 

We look forward to seeing you in May when the industry learns how to futureproof Gaming operations.

Kind regards,

The ICE North America Team
www.icenorthamerica.com
#ICENorthAmerica

Follow us on social

      

Dear Dylan

Welcome to our Safer Gambling Week 2020 coverage.
 

Responsible gambling is one of those topics that can be tough to talk about, particularly for those of us working in the industry.

To help you become an advocate for safer gambling within your business, we've put together seven days of expert, constructive content.

You''ll get exclusive insight with in-depth perspectives across education, treatment, regulation and sustainability, all of which will enable you to have those tough conversations within your business. There's also coverage from an international perspective with input and advice from both the National Council on Problem Gambling and the South African Responsible Gambling Foundation.

To get you started, we spoke with Lord Foster of Bath, chairman of Peers for Gambling Reform, who told us that recent safer gambling changes are happening "as a last resort".

You can read his thought here.

To receive all of this safer gambling content, FREE, over the next seven days. 
 

simply opt-in here. 

But do it now while it's fresh on your mind...

Talk soon, 

Stephen Carter
Editorial Director
iGB

Day One Highlights

Monday, May 11

Did you miss anything? Catch up on the informative discussions from the first day of ICE North America Digital as we focused on iGaming and iLottery. 

Access on-demand footage from the links below or via the ''Program'' button in the event platform. 

Haven''t registered? 
Gain immediate access after you complete the fast track registration. 
 

KEYNOTE: Financial Impact of COVID-19 on the Global Gaming Industry

EXPERT PANEL: The Next 12 Months in iGaming

EXPERT PANEL: Taking Lotteries Online & The Imperative of Omni-Channel

Daily Event Guide 

To help prepare for day two of the event, browse the Official Event Guide. 

Esports in the times of coronavirus

As live sports, including major tournaments, get cancelled, sports books are facing a significant loss of revenue. Many already have esports in their offering, but perhaps without giving it the focus required to make it a successful proposition.

But esports are not affected by those bans as all tournaments happen virtually and don't require physical presence or players. Moreover, the spectators can view the play via a variety of streaming platforms, which is generally how the sports is consumed.

It is believed that the punters not able to bet on regular sports will now move their attention to more obscure forms of betting, including esports. Indeed, companies like Luckbox have seen a 54% increase in player registration in the last week.

Join us on Tuesday 19th May 2020 at 12:00 BST to discover more.

Esports in the times of coronavirus Tuesday 19th May 2020 12:00 BST

Fraud protection in unprecedented times (with Microsoft Dynamics 365)

With every year that passes, more and more business operations shift from being completed manually and physically to being automated and digital. With this transition comes significant cost reduction and improved service, but also an increase in risk of fraud. 

For the gambling sector, this is no different - a lucrative platform for fraudsters of any notoriety, the pressure is on for operators to meet KYC and AML regulations. 

In this webinar, sponsored by Microsoft, we will learn more about how the face of fraud has changed in recent years, and why these changes necessitate the use of innovative technologies to increase operator revenues and reduce operational expenditures. 

Join us on Thursday 21st May 2020 at 15:00 BST for our next webinar in collaboration with Microsoft. 

Fraud protection in unprecedented times Thursday 21st May 2020 15:00 BST

View our most recent webinar recordings

Not only is the US market exploding, but we are seeing unprecedented growth in regulated sports betting around the globe with sports authorities and legislators both recognising that sports betting is good business.

But suppliers need to evolve and the fully-managed trading model is now a decade old; hybrid-trading solutions represent a natural evolution and offer a better balance between control and efficiency.

The seminar will cover:

• The pros and cons for fully-managed trading and licensed software solutions
• How hybrid-trading can be used to take control over certain aspects of the sportsbook
  • Examples where other companies have used hybrid-solutions to differentiate their product
• A true modular approach, can we take technology efficiencies one step further
  • Breaking out the Horse Racing Product
  • Breaking out the Data Automation Module

Hybrid-trading solutions for sports betting: balancing control and efficiency Tuesday 16th June, 2020 15:00 BST

Do land-based operators need a digital fallback?

The bottom line for gaming operators is payment conversions; in this session we will demonstrate proven strategies that boost conversions, improve approval rates and increase player loyalty.

Our iGaming payments experts will discuss foolproof innovations and techniques that operators will find enormously beneficial for improving their payments strategies. 

This webinar will take place on Tuesday 28th April 2020 at 15:00 BST

Foolproof strategies to boost conversions Tuesday 28th April 2020 15:00 BST

View our most recent webinar recordings

This webinar is bought to you in partnership with Microsoft Dynamics 365

Your invitation to iGB Live! Online 2020

 
iGB Live! is hosting its first ever digital event on the 14-16 July. Register free and access the platform (which is already live) where you can meet like-minded igaming professionals and affiliates to help drive sustainable business growth during these uncertain times.

 Filter through the attendee list, send connection requests, join in group discussions, register for sessions and more...all before the conference kicks off!
 

Don''t forget* iGB Live in Amsterdam is 22-25 September, 2020.

Add iGB Live Online to your calendar below (This is not your registration, you can do that here >> ).

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Who is speaking? Hear from legendary SEO expert Neil Patel, join SKS365''s CEO Alexander Martin as he discusses the profile of a sports bettor and get technical SEO tips from Ryte''s Izzi Smith. See speakers here >>

What will I learn?  The theme of iGB Live! Online is marketing; we understand that retaining and acquiring new prospects during this time has made every single business re-think how they build awareness and conversion to stay relevant and successful. See the agenda here >>

Who is attending?  The iGB Live Online plaftorm allows you to search visitors by visitor type, gaming type and country.  Still need persuading? Download the attendee list here >>

The Final Countdown: 5 Days Until We''re LIVE 

ICE North America is getting closer.Can you feel it?

Bringing together North America's most senior decision makers and the ground-breaking, globally renowned and most trusted companies into one frame, we will educate you, inspire you and entertain you, all from your very own laptop!
 

		Take part in live discussions with industry leaders and over 2000 of your peers, from across the world
		With AI powered matchmaking, spot like-minders in a few clicks and chat "face-to-face" with people you want to meet
		Participate in networking activities to kick-start dialogue, generate meaningful connections, showcase your company, and have fun
		As the industry faces what may be our biggest challenge, takeaway strategies to navigate this complex situation and come out stronger

With our fast-track registration, it now takes only 74 seconds to register (our personal best). 
 

Choose the Right Sessions For You

Optimize your event experience by streaming sessions most relevant and beneficial to your role, whether one bite-sized session or the full week. 
 

iGaming & iLottery
Monday, May 11

Sports Betting & Performance Marketing
Tuesday, May 12

Brick and Mortar and Hospitality
Wednesday, May 13

Training
Thursday, May 14

Keynote & Networking
Friday, May 15
 

Missing regular meet-ups with your peers?

Networking is a core component of ICE North America and the Digital event is no different. Sign-up now and be one of the first to connect with key members of gaming community and schedule one-on-one video meetings ahead of the live event next week. 

Take a look at the leaders you will be joining at this year''s event!

?Craving Even More Content?

• iGB News and Analysis - Usually ?949 per year, access unlimited market intelligence, country-specific dashboards, sector data and market projections - for FREE.
   
• iGB Webinars - Esports in the times of coronavirus, will explore if esports betting is a way to mitigate the lost revenue in sports betting. Join us on Tuesday, May 19 at 4pm BST.
   
• iGB Magazine, Issue 121 - Get your digital copy for free here.

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While it has always been important to have a strong product portfolio, this has become even more pivotal in the wake of the Covid-19 pandemic.

With few live matches available, the importance of cross-selling alternative product verticals has proven to be a critical way to keep players engaged.

In the industry's first session to evaluate the past few months, we discuss the lessons learned for two of the industry's leading sportsbook and live betting games suppliers.

We take a look at the challenges associated with cross-selling sportsbook and alternative markets and discuss the best solutions for operators and suppliers to future-proof against COVID's second potential wave.

This webinar takes place today, Tuesday 30th June 2020 at 15:00 BST. 

Key discussion points include:

• Lessons learned: what legacy will Covid-19 leave on the iGaming market
• How have alternative products performed in regions such as Africa who rely so heavily on live sports?
• The virtuals myth: looking at the data, which products converted best for sportsbook players
• What have been the top do's and don'ts for cross selling?
• What lessons have been learned from the last few months? How can operators future-proof themselves? 
• What should the perfect diversified portfolio look like?

• Robin Harrison-Milan - Moderator IGB
• Richard Hogg - CCO - Betgames.TV
• Brandon Walker - Head of Business Development - Amelco UK Limited.

Building a strong product portfolio following a global pandemic Tuesday 30th June, 2020 15:00 BST

This webinar is sponsored by: