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Turn unstructured content into profit - MeaningCloud News
Hello ,
Despite the difficulties we all have gone through in 2020, we hope to find you in good health and facing the new year with optimism. We have a lot of news about our activities in the last months. Discover in this newsletter relevant partnership agreements, product updates, and project and client news. We hope you will find it useful.
We want to thank your continuous support during this year. You are the reason why we keep working to improve our services and create new solutions to address your business challenges.
We wish you a great holiday season and all the best in 2021,
MeaningCloud
IN THIS EDITION:
- Partnership Agreements: Microsoft, Genesys.
- Product news: New Microsoft 365 add-in, Deep Learning technology.
- New Customers and projects: Viatris, Employee Feedback Analysis.
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Product news
If you need to analyze unstructured content but don''t want to deal with complicated tools or program APIs, our add-on for Microsoft 365 is designed for you. It allows you to automatically extract the meaning from tweets, social posts, opinions in forums, surveys, news, conversations in contact centers, and other multilingual content. Extract mentions of people, companies, or brands, perform sentiment analysis and classify by topics from the comfort of your spreadsheet and without programming. It runs smoothly on Windows, iOS, and cloud versions of Excel. You can download and use it for free. Learn how to do it in five minutes with our CTO, David Mu?oz, in this post in
MeaningCloud''s blog.
We have been integrating Deep Learning in our internal processes for years. In the coming weeks, some of our APIs will be providing services based on Deep Learning models. The first one will be the language identification API. The main advantage over the previous version is the improvement of precision when dealing with short texts. For that purpose, we have added GPUs to our infrastructure on AWS.
Other APIs will follow shortly after. Stay tuned!
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Partnership Agreements
MeaningCloud partners with Microsoft to offer Text Analytics functions inside Excel spreadsheets on Windows, iOS, and Microsoft 365. Our add-in is available from the Microsoft AppSource store.
MeaningCloud is now a Technical Partner of Genesys. Genesys is a leader for omnichannel customer experience & contact center solutions, trusted by 10000+ companies in over 100 countries. MeaningCloud is integrating its solutions for Voice of the Customer analysis in Genesys CloudT, the all-in-one solution, and the world''s leading public cloud contact center platform, designed for rapid innovation, scalability, and flexibility.
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New Customers and Projects
Viatris (NASDAQ: VTRS) is a global healthcare company formed in 2020 through the combination of Mylan and Upjohn, a legacy division of Pfizer. Viatris'' global portfolio includes generics, biosimilars, and over-the-counter offerings across a wide range of therapeutic areas. MeaningCloud works for Viatris in the market intelligence area.
Knowing the concerns of employees in these times of pandemic is more critical than ever. But processing surveys in companies with tens of thousands of employees becomes a nightmare. And reacting in time to problems that do not allow delay is a challenge. In our web site, you can find APIs to analyze employee feedback that we adapt for our clients. We have just started a project to do it for a global strategy consultancy. Speed, consistency of criteria, and cost reduction are the main advantages. Learn more about our solutions for People
Analytics.
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