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Emergent: Thought-provoking articles and other interesting finds

Motivation at work can be challenging�especially as we in the Northern Hemisphere are swathed in summer weather, and thoughts of vacations and trips to the beach continually push into our minds.

So, I�ve been thinking more about how motivation (and procrastination) work�both for me and for my teams. Check out the articles in this month�s newsletter and let me know what you think.

If you like what you see or have some suggestions, drop me a line at noah@paloalto.com.

For previous editions of Emergent, head on over to Medium to view the archive.

Thanks for reading!
Noah

1. This month's thoughts on procrastination

Why we procrastinate and how to stop

�People often think procrastination is about time management, laziness, or a weak will but that is not the best way to understand procrastination.�

Aditya Shukla's article in Cognition Today goes on to explore the emotions behind procrastination, and why we should think about emotional regulation to solve procrastination problems. It�s an interesting read that will make you rethink procrastination and how to deal with it. Read more now.

2. This month's management advice

Forget cash�here are better ways to motivate employees

The obvious tool most managers reach for when they want to reward someone on their team is the company checkbook. The thought is that an extra bonus or a gift card will be the best way to thank someone for a job well done.

However, according to new research from Harvard Business School, cash isn�t always the best reward. The research shows that employees don�t always feel recognized or rewarded with cash, and that there are better ways of saying �thank you� for doing good work.

Read the article to learn what you can do to motivate employees and how to make cash incentives meaningful if you still want to hand out a check. Read now.

3. This month's thoughts on leadership

Why being wrong will make you a better leader

Leadership is often equated with having all the answers and being right most, if not all, of the time. Even Amazon�s leadership principles state that leaders are �right� most of the time, though to be fair they also want leaders to �work to disconfirm their beliefs.�

But �being right most of the time� isn�t usually the best leadership approach and can blind leaders to mistakes. Gustavo Razzetti's article on this topic takes another look why leaders should be O.K. with being wrong. Read more.

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Emergent: The things and ideas capturing our attention

Welcome to June. This month, I�ve been thinking about silence and also how I can be a better manager. That led me to two interesting articles on these topics that I wanted to share this month. Plus, I found a great article on map design that will fascinate you.

If you like what you see or have some suggestions, drop me a line at noah@paloalto.com.

For previous editions of Emergent, head on over to Medium to view the archive.

Thanks for reading!
Noah

1. This month's thoughts on silence

The power of saying less

�When people set up meetings, they focus on what they�re going to say and how they can cover off on as much as they can by the end of the meeting. If the outcome involves influencing the rest of the people in the meeting to do something, letting them speak should be the focus. When people are heard first, they tend to listen to what you say when it�s your turn. Silence breeds curiosity and curiosity leads to a conversation where someone will listen to you.�

Read the full article to get 9 reasons why silence is often the best way to get the results you want. Read more now.

2. This month's management advice

Dumb rules are frustrating your best people

At Palo Alto Software, we�ve tried to reduce most of our policies to just a single sentence: �Use good judgement.� We�ve found that crafting rules to deal with the 1 percent of team members who might abuse a policy just frustrates and hampers the 99 percent�the smart and motivated team members who are always trying to grow the company.

It�s a core part of our culture that we�re cultivating, and I recently came across an article that goes into detail about why our strategy is working. Read the complete article here.

3. This month's interesting thoughts on design

What makes a map good

If a map is intended to help you find things, shouldn�t it include all of the information it can? It turns out that �the most useful maps distort what they depict and leave out tons of possible information.�

This article from cognitive scientist Barbara Tversky distills misconceptions about maps and discusses how to best display complex sets of information in limited space. Read more now.

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Emergent: Thought-provoking articles and other interesting finds

It�s certainly easier�at least for me�to be happy in the balmy summer weather that we get here in Oregon. But, when the sun leaves, I want to hang on to that happiness. Read on to understand the science behind happiness and how we can make ourselves into happier people.

I�ve also got two more interesting reads about team management and process that will help build happier and more productive teams.

If you like what you see or have some suggestions, drop me a line at noah@paloalto.com.

For previous editions of Emergent, head on over to Medium to view the archive.

Thanks for reading!
Noah

1. This month's thoughts on happiness

The science of well being�in 3 minutes

If you don�t have the ~20 hours needed to complete Yale�s famous (and free) �happiness class,� then check out the short overview in The Atlantic that gives you a very brief summary of the course.

I�d still recommend finding the time to complete the full course if you can, but the summary is worth a quick read and won�t take more than a few minutes. Check it out.

2. This month's management advice

Don't solve the problem

I asked @lysspowell if she had any suggestions for this month�s newsletter and she mentioned that she�s been enjoying Basecamp�s 37 Signals blog, which is also a favorite of mine. One of her favorite posts is a bit of short but extremely valuable management advice.

It�s a reminder that a great manager doesn�t solve problems, but asks questions instead. You can find a great list of the 16 key questions you can ask the next time someone on your team comes to you with a problem in this blog post.

3. This month's thoughts on software development

Stop running in circles and ship work that matters

If you�re in the software or app world, you�re constantly trying to ship new features for your customers. When your app is young, things seem to go really fast. But, as you mature and your team grows, things seem to slow down rather than speed up. Why is that and how can we prevent that? Basecamp is finally pulling back the curtain on their development process to show how they get things done.

You�ll find interesting and contrarian ideas in their new book, "Shape Up," that should at the very least spark ideas about how you can improve your own processes. I know we have two Basecamp features in this newsletter, but trust me, they�re both worth checking out. Read it now.

Thoughtfully curated and created in Eugene, OR.

First time reading? I'm glad you're here.
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Emergent: Thought-provoking articles and other interesting finds

Fall is here. The kids are back in school (thankfully!) and it�s a great time to refocus at work. I�m thinking about how we can find more ways to be efficient and ensure that we stay focused on our core values.

This month, there�s some interesting reading on how and why product managers need to be better storytellers, thoughts on work-life balance, and some truths about all those generous company perks.

If you like what you see or have some suggestions, drop me a line at noah@paloalto.com.

For previous editions of Emergent, head on over to Medium to view the archive.

Thanks for reading!
Noah

1. This month's thoughts on product management

Read more about how product managers should become storytellers.

Proven product storytelling techniques to make your product stand out

Entrepreneurs are constantly talking about what they�re building, and one of the most effective ways of doing this is with storytelling. Emotions drive action, so instead of presenting a simple roadmap to potential investors and team members, tell a story to get their attention and improve your chances of moving forward with your plans.

Check out Tracey Ruff's great article on this topic if you want to learn how to tell effective and compelling stories about your product.

2. This month's thoughts on work-life balance

The downside of work-life balance

If your life was represented by a stove with four burners, each burner would represent a major part of your life: Family, friends, health, and work.

This is �the four burners theory,� and it goes on to say that �in order to be successful, you have to cut off one of your burners. And in order to be really successful, you have to cut off two.�

Is this really true, or is there a better way to look at work-life balance? James Clear's thoughts on this topic are thought-provoking and worth the short read.

3. This month's thoughts on office perks

Read more about cushy office perks at Quartz.

Cushy office perks are a trap

If you�re building a company (especially a tech company), it can seem like a never-ending competition to keep up with every other company�s generous perks. You�ve just added ping-pong table, and your neighbors go and one-up you with free on-site massage. But, should you even try and keep up?

Here at Palo Alto Software, we take a different approach�an approach that is actually becoming more popular. We offer very few in-office perks. Instead, we want people to come to work for a shorter amount of time and then leave. Having a life outside of work is the perk, not having your life and work all meld indistinguishably together. For more thoughts on this idea, check out Simone Stolzoff's article that describes office perks as a trap.

Thoughtfully curated and created in Eugene, OR.

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Emergent: Thought-provoking articles and other interesting finds

Nearly everyone is keeping their eyes out for the �shortcut� to greatness. Whether trying to achieve a business goal, a personal goal, or something in between, most of us are susceptible to marketing that promises silver bullets�simple solutions that will help us find success faster than we would otherwise.

This month, I�ve found some articles about being �great� and how to get there�TL;DR it�s a bunch of small steps, not one big single step that gets you there.

If you like what you see or have some suggestions, drop me a line at noah@paloalto.com.

For previous editions of Emergent, head on over to Medium to view the archive.

Thanks for reading!
Noah

1. This month's thoughts on being great

Repeat icon in white on black background representing hard work makes greatness.

How to be great? Just be good repeatedly

The theme of this excellent article is really summed up by its title. Greatness isn�t something that just happens�that�s just luck. Instead, greatness is achieved through hard work and a series of small, almost insignificant but good decisions.

That said, consistency is hard. The article tackles this issue as well as habits, progressions, and steps you can take to create an environment where success is more likely. Read more.

2. This month's thoughts on redefining success

Wooden pathway leading on to represent adopting a journey mindset to move forward.

Adopt the journey mindset to move forward

The previous article was about achieving goals. This article is about what happens after you achieve your goal. Do you continue the habits that helped you achieve your goal or do you fall back to your old way of doing things?

It turns out that if you view the process of achieving your goal as a journey, you�re much more likely to continue the good habits that you establish even after your goal has been achieved. Read the article to learn more about adopting the journey mindset.

3. This month's guide to how they did it

Man with phone screen including social icon apps to represent how successful companies like Pinterest found their first users.

How successful companies found their first users

If you need inspiration and ideas for growing your product or service and are looking to kick-start your journey to greatness, then check out this resource. It�s a library of stories about how many tech companies found their first users and how they grew in the very early days.

Remember, most of the great companies of today started out as �just another startup� and needed to fight to find new users. Check out this site to read their stories.

Thoughtfully curated and created in Eugene, OR.

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We skipped a month, and it's great to be back! This month�s collection includes inspiration from both a marathoner and a climber. I didn�t plan on featuring athletes this month, but it turned out that way.

There�s so much to learn from how elite athletes approach problems and overcome adversity, that it�s hard to not listen to their stories.

In between these stories, there�s a great article about learning to listen better - something I�m personally working on.

If you like what you see or have some suggestions, drop me a line at noah@paloalto.com.

For previous editions of Emergent, head on over to Medium to view the archive.

Thanks for reading!
Noah

1. This month's thoughts on mindset

Photo by GaryE1981

Inside the mind of NYC Marathon champ Mary Keitany

Although Mary Keitany did not win the NYC Marathon this past weekend (she got second), she is a highly decorated athlete and fierce competitor who has reassessed her way of looking at running and how she approaches the sport. Her new way of thinking and re-orientation to her sport is not just interesting reading for athletes. It will make you think about how you approach your career and how you find new meaning in work. Read the article.

2. This month's thoughts on listening

bigstock-Man-Holds-His-Hand-Near-Ear-An-238123693-min

The 5 Habits of Exceptionally Good Listeners

Like most people, I�m not a great listener. I�m a �solutions� person and, as I listen to people, my mind starts generating ideas and solutions to their problems. Most people are actually like this, which makes us not so great listeners. I�m trying to improve in this area, and found this article with a few tips that should help. If you try any of the tips in the article, let me know how they work for you.

3. This month's favorite book

The Push

This month, our company book club book is The Push: A Climber�s Search for the Path. We read a lot of �business� books in our book club, but stray away to adventure and sports books on occasion - this month is one of those occasions. You don�t have to be a climber or even know anything about climbing to enjoy Tommy Cladwell�s story. And, it turns out that you can read it with an eye to improve your leadership skills. Tommy�s story of perseverance is filled with inspiration for tackling any task.

Have a favorite thing, article, tool or site you want to share? Hit me up on twitter @noahparsons.

Thoughtfully curated and created in Eugene, OR.

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Welcome to 2020! With the new year, I�m trying a different format for this edition of the newsletter. Instead of a more filtered list of articles, I�m giving you a bigger list of articles that will help you kick off the new year. I�ve enjoyed and found value in all of these readings. Hopefully you�ll find a few of them useful as well.

If you like what you see or have some suggestions, drop me a line at noah@paloalto.com.

Thanks for reading and here�s to a great start to 2020!
-Noah

How to break bad habits: As we all pick the habits that we want to pick up in 2020, here�s a guide from HBR on breaking your bad habits.
How to be present: With endless distractions of modern life, how do we find ways to live in the moment?
Without a plan, you do what�s passive and easy: An argument for having a plan and staying focused.
Exercise makes you happier than money: If you need another reason to exercise, a Yale and Oxford study finds that exercise beats money every time.
A template to make meetings shorter, sweeter and smarter: Optimize your meetings in 2020 with this template and meeting format.
Why hypotheses beat goals: The practice of simply setting goals and then being nonchalant if they fail is inadequate. Explore the process of determining hypotheses instead.
Adapting your leadership style as your team gets bigger: Growth leads to new challenges. If you�re a manager, you may need to take a hard look at how you need to change the way you work.
Can a burger help stop climate change? There�s no silver bullet for stopping climate change, but there are lots of small things that each of us can do. This fascinating article explores the rise of plant-based meat alternatives.

Have a favorite thing, article, tool or site you want to share? Hit me up on twitter @noahparsons.

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It�s hard to believe that we�re already a month into 2020. Hopefully some of your New Year�s resolutions have stuck.

I�ve been focusing on breaking things - breaking processes and trying new things. I want to work with my teams this year to have them try new ways of doing things. Too often, we get stuck in the rut of �we�ve always done it this way.�

In the spirit of continuous improvement, I�m hoping we can try a few crazy ideas. They certainly won�t all work, but hopefully we�ll learn something about productivity and how to build great products.

My recommended reading this month will hopefully help spark some new ideas and help you change your routines.

If you like what you see or have some suggestions, drop me a line at noah@paloalto.com

Thanks for reading,
-Noah

Top Hacks from a PM Behind Two of Tech�s Hottest Products: Building great products requires great product management skills, but what to focus on isn�t always clear. This article helps bring the right things back in focus.
Adios, PowerPoint. This Simple Document Template Makes Meetings Shorter, Sweeter, and Smarter: Try this at your next meeting and see if it improves the quality. Let me know how it goes.
Why Your Best Idea May Be Your Second Favorite: Challenge the way you make decisions and explore ideas that may be more abstract.
The Leader as Coach: Can you change your role and stop providing solutions? What happens when your team figures things out instead of following your lead?
You Need to Practice Being your Future Self: Spending time on the future is hard when there are pressing things to be done NOW. Can you change how your time is spent?