Pigeon Paywall Plugin Sign Up Information

Print Vendor Tool

We have officially launched the print vendor tool! This will be an exciting update for those of you who deliver a print product. The hand-off between your subscriber database and your fulfilment vendor is now much easier. Here is a quick summary of the workflow:

1. Setup your print vendor
2. Pick a method for delivering the list
3. Determine whether to automatically or manually generate the list
4. Select which subscription plans will be in the generated list

Click below to see a video walkthrough of the new print vendor tool.

Contact us if your print vendor needs customized data beyond the defaults provided in the list.

To find other video tutorials of the Pigeon Admin, checkout the help page.

Conversion Tracking

Our mission is to provide tools that help you better monetize your content. This is why we've worked hard to provide you with a better perspective on conversions. There is now a new Conversion tab under Engagement Analytics where you will find some of these great new stats.

1. Overall traffic - we worked hard to exclude *bot traffic
2. Wall hit rates - % of your traffic who hit the wall
3. Click rates - % of people that click on a plan when hitting the wall
4. Plan conversion - % of those who click that convert to a plan
5. Winback conversion - conversions of those who had a plan before

We have a number of exciting stats that will be rolling out over the next few months. Our goal is to further tie in these stats with the communications tools to further empower your marketing and promotion efforts. Look for more to come.

*Bot traffic includes site indexers like Google or Bing. We work hard to ensure the traffic number is as close to a real people perspective.

Happy New Year from the team here at Pigeon!

We spent a lot of time in 2019, working behind the scenes, setting the stage for some major new features we plan to release this year. These new features have taken extensive thought and development, and we can’t wait to share them with you. In the meantime, we’re always anxious to hear customer feedback on areas that YOU would like to see improved. As we go forward with this new year, you can help us out a lot by answering the following questions.

1. What continues to be your greatest pain point with our software?
2. What new features would you most like to see?
3. What could we do to make your experience with Pigeon even better?

We look forward to hearing from you as we continue to improve and enhance Pigeon. We look forward to helping you grow your business in 2020!

You can reply to this newsletter with your answers. Thanks in advance!

The Pigeon Team

I know you have been getting a lot of Covid-19 emails. I want to share some perspecitve on how things are going in the digital space across our network, then some system updates further below.

This pandemic has certainly changed the way business is done in the world. We have noticed the subscription economy and digital purchasing has boomed in the Pigeon network. We are working with companies all around the world to help update models to adjust to this major stay-at-home/work-from-home shift. We have seen a number of print-delivery media clients pausing their print delivery, or switching to digital-only entirely.

Organizations like yours are in a unique position to keep people connected when people are feeling more isolated than ever before. It makes me appreciate the technology we have to stay connected when everyone is quarantining. Imagine living in a time without video chat or even phones? Imagine living in a time without access to information at our finger tips?

We are working hard to make sure you have the tools in place to provide a business model that allows you to sustain and grow digitally, especially in times like these.

What are we doing at Pigeon?

We started this year focused on revamping the analytics platform. We had to take a small detour away from that to focus on infrastructure and growth, but I am happy to say that the network upgrades have stabilized and we are back on the analytics platform again. Here are just a few things we have done in the past couple of months...

Infrastructure Upgrades

We have rolled out various upgrades to accommodate the significant growth in traffic. We increased processing speed by nearly 200% network wide and have plans for another upgrade in the next couple months.

Payment Gateways

We now support 5 payment gateways: Braintree, Stripe, Authorize.net, BluePay, and Payflow Pro. We have rolled out various security updates for all gateways in the last few weeks. This includes the anticipated Braintree update which meets their required network updates coming in May, 2020.

Plan Management Improvements

Those of you with recurring subscription models will be pleased to know that the plan management interface your customers see has improved significantly.

• Subscribers are able to choose whether their plan upgrade or downgrade happens immediately or when their current plan expires.
• Plan downgrades applies a credit to the account now instead of adjusting subscription length. Thist prevents a lot of confusion and is much cleaner.
• Verbiage for the various ways plans can change has been reworked and improved in all supported languages.

Other items

You will notice some interface updates as well. For those managing multiple properties the dropdown menu has moved from the sidebar up into the header. Also, some environment settings can now be managed by you from the Settings > Environment page.

Our mission is to help you better monetize your content and successfully manage your digital business. During these times let''s be realistic about the dangers of infectious disease, but let''s be positive too. Keep up the good work helping the world stay connected during these serious times.

The Team at Pigeon

Nick Johnson
Founder/Developer