Hi ,
First of all we want to thank you for the past year, towards a new successful year. At the end of the year, carriers review their rates according to annual practice. Together with the increasing demand for more sustainable solutions, rising wages and fuel costs once again result in carriers needing to increase their prices across the market.
In addition, we continue to invest in our software at Sendcloud. In the past year, we have completely renewed our return portal, optimized tracking mails and the user-friendliness of our software, launched Sendcloud in Spain and many more things. Read all about our updates and improvements on our release log. All this with only one goal: to make shipping as easy and efficient as possible for online retailers and brands.
Our rates will therefore change from the 6th of January 2020. The rates for domestic shipments you can find underneath. The international rates will go up by 2% for PostNL and 3,5% for DPD. The DHL Europlus and DHL Express rates will go up with 4,9% and the DHL Parcel Connect prices with 2,5%
For a more comprehensive overview of the new rates, we refer you to the document in the appendix.
For UPS, the basic rates will become more favorable than before. However, there will be a surcharge for shipments to residential addresses. This "residential fee" surcharge is € 3.20 and also applies to shipments to companies that are managed from a home address. This surcharge is in addition to the basic rate when you send to residential addresses..
Parcels that are not delivered optimally provide bpost with extra and unnecessary processing costs. To prevent this, some carriers will introduce new surcharges from 01/01/2020:
- Price increase of 1,9% for all current PostNL surcharges.
- New "outside specs" surcharge of € 4.55 for PostNL letterbox packages that weigh more than 2 kg or exceed the maximum dimensions of 38 cm x 26.5 cm x 3.2 cm (l x w x h).
- Surcharge "non-standard package" (NSP) of € 1.50 for DPD packages heavier than 20 kg and / or longer than 130 cm. The same surcharge applies to rolls and sleeves, regardless of their height and weight.
- Price increase of 4.6% for all current UPS surcharges
- DHL pickup fee of € 4.50 per pickup with an average of less than 4 packages being collected per working day.
- From 2020, DHL will introduce a fuel surcharge on top of all existing supplements. This fuel surcharge will amount to ± 10%.
New Sendcloud subscriptions You may have noticed that we launched new Sendcloud subscriptions last year. This allows us to offer more valuable features and better shipping rates. As your shop grows, more advanced features are needed. With these new subscriptions we ensure that Sendcloud grows with you. In the attachment you can find more information about our new subscriptions and associated functionalities and shipping rates.
If you have any questions regarding this email, please contact us.
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Kind regards,
Sabi Tolou Co-Founder | CCO
SendCloud | KvK Brabant: 66572959 | BTW nummer: NL856613897B01
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