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Meetings

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Competing for Patients in a Digitally Connected World*

July 16, 2020 | 1-2pm CT | FREE

In today's tech-driven, digital-everything society, leading consumer brands all leverage technology towards reducing friction - i.e. steps, obstacles, and unnecessary effort - in making their products and services fast, convenient, and accessible. The urgent care operation that can therefore align with this growing trend and leverage technology to root out friction will win loyalty and patronage from today's tech-savvy, digitally native healthcare consumer. Join Alan Ayers, MBA, MAcc, CEO of Velocity Urgent Care as he helps identify opportunities in the urgent care patient journey to reduce friction by implementing readily-available technologies.


	Register for the July 16 Webinar

UCA COVID-19 Town Hall

July 21, 2020 | 1-2pm CT | FREE

Join UCA/CUCM for the second Town Hall Meeting on COVID-19 (view a recording of the first Town Hall webinar here). The physician panel will present current findings and data on COVID testing and test interpretation. They will also discuss treatment and care of the patient diagnosed with COVID. With Fall right around the corner, they will look at what flu and COVID having similar presentations can mean to diagnosing them. Lastly, there will be an update on the status of vaccines. Attendees will have the opportunity to ask questions of the panel. This webinar is designated for 1 AMA PRA Category 1 Credits^TM.


	Register for the FREE July 21 Webinar

Overcoming Clinical and Financial Challenges in the Urgent Care Market

July 23, 2020 | 5-6pm CT | FREE

brought to you by Allscripts

Urgent Care clinics are becoming increasingly complex and require specific features to support a broad range of patient care delivery. To effectively manage this, it is crucial that Urgent Care clinics choose a health IT partner to help meet all of these challenges while keeping up in the rapidly evolving world of healthcare. Join Allscripts experts as they discuss clinical and financial challenges, as well as solutions for overcoming them. At the conclusion of the webinar, there will be an opportunity for Q&A.


	Register for the FREE July 23 Webinar

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Additional July Webinar:

Non-clinical Patient Considerations - Minors, Abuse, Reporting, and more* (Part II) | July 30 | 1pm CT

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	VIEW THE FREE COVID-19 RECORDED WEBINARS

*This webinar is FREE with UCA2020 ON-DEMAND registration AND qualifies for LIVE Certified Urgent Care Management Professional (CUCMP) credits.

Urgent Care Association

28600 Bella Vista Pkwy, Suite 2010, Warrenville, IL 60555

877-698-2262 | webinar@ucaoa.org

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August 6, 2020

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NEWS AND ANNOUNCEMENTS

Call to Action: When Congress passed the CARES Act in March, it focused on ensuring patients would not be responsible for out-of-pocket costs. Unfortunately, language in the law means the cost of point-of-care COVID tests are not separately payable and are part of case rates negotiated with urgent care centers prior to the pandemic. We need your help to change this. UCA leaders have spoken with key congressional offices about this problem and the barriers it is creating. We now need your help to convince Congress these private payer policies are bad for patient care and are impeding control of virus spread.

Learn how to contact your Congressional representative and get a sample email here and get COVID-19 Testing and Vaccine Solutions Talking Points here.

UCA Collaborates with Braid Health to Elevate Urgent Care Clinics as an Access Point of COVID-19 and Antibody Testing: This new collaboration elevates urgent care clinics as a vital community resource for COVID-19 and antibody testing in a Public Service Announcement (PSA) video released today. Learn more about our collaboration with Braid Health. Contact Braid if you would like a copy of the PSA or would like to learn more about Braid Health. View the Braid COVID test finder here. To add your clinics to the UCA COVID test centers visit this page.

UCA Collaborates with Solv Health to Create COVID-19 Testing Database (repeat story): Book a visit, locate a COVID testing site, COVID prevention tips, COVID resources and frequently asked questions now available on the Solv Health website.

If your center is still not in UCA's COVID-19 Testing Database, click here.

Message from UCA's Chief Executive Officer: Lou Ellen Horwitz shares about UCA's recent advocacy efforts and asks everyone to join the fight today. View her message here.

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MEMBERSHIP

Welcome New and Renewed Center Members: Congratulations to the latest organizations to join UCA or renew their membership. For information about UCA membership contact Jami Kral, Director of Membership.

JUCM Will Continue in Print Format for UCA Members: Thank you to Braid Health for underwriting the print edition of the Journal of Urgent Care Medicine for UCA Members through December! We are so grateful for your support of UCA and the urgent care industry.

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SPONSORED CONTENT

183% ROI with Experity

We commissioned Forrester Consulting to conduct a Total Economic Impact (TEI) study to objectively examine the potential ROI urgent care centers may realize when using Experity solutions. In addition to discovering ROI, Forrester found that clinics increased revenue by $14 per patient, saw 0.5 more patients per provider per hour, and decreased bad debt by 50 percent. See Experity by the numbers by downloading the infographic. LEARN MORE

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EDUCATION

Upcoming Webinar: If it's Not in Your Differential, it Won't Be in Your Diagnosis* | August 19 at 1pm CT | This webinar will focus on how to use knowledge of legal issues to improve patient safety.

*This webinar is FREE with UCA2020 ON-DEMAND registration AND qualifies for LIVE Certified Urgent Care Management Professional (CUCMP) credits

FREE COVID-19 Webinar Recordings: Visit this page to listen to all the COVID-19 webinar recordings.

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SUPPORT

Vendor Members: Urgent care centers and our members are still struggling and you can help. Do you have a resource or opportunity to assist during this COVID-19 pandemic? Please complete and submit this form to share your FREE offer, or this form to share your PAID resource. We are grateful for your continued support.

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RESOURCES

August Policy of the Month: UCA has noted conversations on the COVID listserv related to the need for a Universal Masking Policy. We produced this new policy based on CDC guidance and other best practices. It will also be added to UCA's Policy & Procedure Manual.

Job of the Week: CareMount Medical is seeking an Urgent Care Registered Nurse for a location in Mt. Kisco, New York.

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NEWS FROM OUR AFFILIATES

JUCM Feature of the Month (with CME!): Similar to workplace bullying, sexual harassment, and toxic gossip, gaslighting behaviors result in demoralized workplace cultures, lost business opportunities, and legal liability for urgent care leaders and organizations. Read more in this article.

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INDUSTRY NEWS

Federal Officials Warn of Seasonal Spike in Polio-Like Condition That Mostly Affects Children: (article from washingtonpost.com) The Centers for Disease Control and Prevention warned parents and caregivers Tuesday to watch out for an uncommon, polio-like condition that mostly strikes children, usually between August and November. Acute flaccid myelitis, which may be caused by any of several viruses, is marked by a sudden weakness or paralysis of the limbs. Since surveillance began in 2014, prevalence of the ?syndrome has spiked in even-numbered years, often afflicting children about 5 years old. Read More

CMS Proposes Changes to Docs' Medicare Payments for 2021, Including Payment Cuts for Some Specialties: (article from fiercehealthcare.com) Federal health officials released a proposed rule late Monday that sets 2021 Medicare payment rates for physicians and includes changes to the Merit-based Incentive Payment System. As previously promised by Centers for Medicare and Medicaid officials, the proposed rule will also expand the list of telehealth services covered by Medicare. Read More

U.S. to Pay $1 Billion for 100 Million Doses of Johnson & Johnson's COVID-19 Vaccine Candidate: (article from reuters.com) The United States government will pay Johnson & Johnson (JNJ.N) over $1 billion for 100 million doses of its potential coronavirus vaccine, as it stocks up on vaccine and drugs in an attempt to tame the pandemic. Read More

U.S. House Takes Important Step on Antibiotic Stewardship: (article from nrdc.org) In mid-May, public health researchers at Columbia University looked at social distancing measures taken across the country from March 15 to May 3. Enacted only one week earlier, the researchers concluded, those measures could have prevented 700,000 or more additional cases of COVID-19-and 36,000 deaths. Future pandemics await us, whether caused by another virus or antibiotic-resistant "superbug" bacteria. More infectious disease crises have never been matter of "if", but "when". Read More

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Last Week's Top Five Articles:

CMS and CDC Announce Provider Reimbursement Available for Counseling Patients to Self-Isolate at Time of COVID-19 Testing | News & Announcements
ASPR TRACIE Focuses on Role of Urgent Care in COVID-19 | News & Announcements
Provider Information and Billing from CMS and CDC | News & Announcements
Reviews & Perspectives Podcast (Urgent Care RAP) | Membership
HIPPO Education Urgent Care Bootcamp | Membership

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EDITORIAL INQUIRIES

Suzanne Flynn, Marketing Communications Manager

331-472-3746 | sflynn@ucaoa.org

ADVERTISING SALES

Jackie Stasch, Director of Corporate Relations

331-215-6063 | jstasch@ucaoa.org

CONTACT US | ADVERTISE | CHANGE EMAIL

Urgent Care Association | info@ucaoa.org | 877-698-2262

28600 Bella Vista Pkwy, Ste. 2010 | Warrenville, IL 60555

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COVID-19 Listserv LIVE Event: Urgent Care and COVID-19 Vaccination

December 15 | 5pm CT | FREE

We're taking our very active COVID Listserv "LIVE" on December 15th to discuss urgent care's role in mass vaccination.

This event will be led by CUCM's Clinical Response Task Force, but will be an interactive discussion across all participants.

Together we'll catch up on what we currently know and are hearing in various states, confirm what you should be doing if you might want to participate, and dig into considerations for vaccine administration participation.

Join Zoom Meeting:

https://us02web.zoom.us/j/83732703650?pwd=QzAxelM4QndBcUFIRHBvWExNSjg5Zz09

Meeting ID: 837 3270 3650

Passcode: 040782


	JOIN US TODAY ON ZOOM

And, in case you missed it, UCA is in the middle of bringing

12 days of Good Things to urgent care - check it out and enjoy!

Urgent Care Association | info@ucaoa.org | 877-698-2262

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Still Time to Register!

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Webinars

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Meetings

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Non-clinical Patient Considerations - Minors, Abuse, Reporting, and more (Part II)*

July 30, 2020 | 1-2pm CT

It is essential for every urgent care center to recognize their obligations regarding the treatment of minors, professional liability notifications, and state and local reporting requirements regarding abuse and communicable diseases. This webinar will cover incident reporting regarding both patient and employee issues, and guide you in designing and implementing the necessary policies and protocols surrounding these requirements.


	Register for the July 30 Webinar


	VIEW THE FREE COVID-19 RECORDED WEBINARS

*This webinar is FREE with UCA2020 ON-DEMAND registration AND qualifies for LIVE Certified Urgent Care Management Professional (CUCMP) credits.

Urgent Care Association

28600 Bella Vista Pkwy, Suite 2010, Warrenville, IL 60555

877-698-2262 | webinar@ucaoa.org

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November 25, 2020

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This Week in UCAccess:

AstraZeneca's COVID-19 Vaccine
CDC 4 Key Guidelines for COVID Vaccine Distribution
State Vaccine Registry Deadlines IMMINENT
Facebook Community
Hippo Educations NEW Telemedicine Course
Amazon Smile
5 Week's Left of FREE Content


	READ THE ENTIRE ISSUE HERE

Urgent Care Association | info@ucaoa.org | 877-698-2262

28600 Bella Vista Pkwy, Ste. 2010 | Warrenville, IL 60555

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Shareable petition link for Urgent Call to Action

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Thank you to everyone who has already signed the petition! Please use the link below to sign if you haven't already done so, and forward this shareable link to employees, colleagues, and friends of the urgent care industry as the link in the previous email was restricted to the email recipient.

The Urgent Care Association (UCA) knows many of you are facing very serious financial issues while still trying to keep your centers open. We are working on a variety of measures to help you do that. I am reaching out today because we have an opportunity to get you federal assistance, but we need your help.

Congress and the Administration are working on a new COVID-related relief package that will direct funding to health care providers. We ask you to click on the link below to sign your name on a petition asking them to specifically include urgent care centers in these relief efforts. We need to get this petition to Congress and to the Administration in the next few days, so please sign this today and forward it to your employees and colleagues in your community and across the country.


	SIGN THE PETITION

Together, we can make a difference and stay #UrgentCareStrong.

Laurel Stoimenoff, PT, CHC

CEO, Urgent Care Association

Urgent Care Association | info@ucaoa.org | 877-698-2262

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NEW brief survey to gauge COVID-19 impact

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This week we are asking if the draft reimbursement rates from the Centers for Medicare & Medicaid Services (CMS) seem adequate to cover expenses/reporting/overhead, etc. for administering COVID-19 vaccinations.

I hope you CAN find five minutes to take this survey, it will make a difference to you and your centers and help us fight our part of this fight for you.

CLICK HERE TO TAKE SURVEY #18

The results from the last survey indicated 48% of organizations volume is over 50% COVID patients; volume overall from survey participants is up 2.49% and 75% said revenue is also up.

VIEW ALL SURVEY #17 RESULTS

Looking for PPE, Testing or Telemed supplies? Please visit the COVID vendor resources page.

Thank you for your support. We will not cease advocating for urgent care as an essential part of the healthcare continuum. If you have feedback, you can always email me at lhorwitz@ucaoa.org.

Lou Ellen Horwitz

Chief Executive Officer, Urgent Care Association

*Survey details:

Results will be gathered between now and Friday. You did not have to participate in any of the previous surveys in order to submit responses this week.
Data will be reviewed by the UCA/CUCM COVID-19 Task Force and results will be released in UCAccess and at the next survey interval.

The more responses received the greater impact the results will have in making the voice of the urgent care industry that much louder.

Urgent Care Association | info@ucaoa.org | 877-698-2262

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November 19, 2020

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This Week in UCAccess:

Why Does Pfizer's COVID-19 Vaccine Need To Be Kept Colder Than Antarctica
Why the Coronavirus Numbers are Likely to Keep Getting Worse
Antibiotic Awareness Week
Member Spotlight
Industry and Pediatric Blog
And More!


	READ THE ENTIRE ISSUE HERE

Urgent Care Association | info@ucaoa.org | 877-698-2262

28600 Bella Vista Pkwy, Ste. 2010 | Warrenville, IL 60555

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FREE for Members - Brought to you by Experity

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Earlier today you received this email which misnamed Experity as Experity Health, which was an error on UCA's part.

I apologize for this misnomer, and hope everyone enjoys this session which highlights the opportunities presented by COVID for growing employer relationships, which is brought to you by Experity.

- Lou Ellen Horwitz, UCA Chief Executive Officer

OccMed Trends in Urgent Care

brought to you by Experity

Urgent care clinics have been a go-to solution to delivering employer services for years, and occupational medicine (OccMed) is proving to be an increasingly important offering as the industry responds to COVID-19.

With additional COVID testing opportunities on the horizon, we're seeing urgent care leaders getting creative to win business and partner with employers. In this webinar, we discuss the evolution and resurgence of OccMed in urgent care. We'll have a panel of speakers sharing tips on how to best market to and partner with employers along with the innovative ways of delivering care.


	FREE for UCA Members. View Session Now.


	Not a Member? Join Now to View this and 50 other Sessions

Urgent Care Association

convention@ucaoa.org | 877-698-2262

28600 Bella Vista Pkwy, Suite 2010, Warrenville, IL 60555

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Get It and Then Maintain It.

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What Can You Do To Obtain Accreditation?

UCA Accreditation demonstrates a commitment to provide the scope of care consistent with an urgent care center that meets the criteria of the UCA certified center, including x-ray and laboratory services, as well as a quality and safety commitment to your patients and your employees. It represents the only endeavor in the industry that will provide the applicant dual Accreditation and Certification.

Leverage these resources to obtain Accreditation:

1. UCA Accreditation Webinar Bundle has something for everyone. The 2020 series of 8 webinars brings new topics that all organizations should recognize in their overall quality plan. Register now to attend the most webinars live.


	REGISTER FOR THE WEBINAR BUNDLE

2. The Accreditation Workshop is a different kind of learning experience. You'll benefit from this two day workshop (September 16 & 17, 2020) if you are contemplating or in the process of accreditation with a mock-survey (while practicing social distancing) and the tools needed to understand the details and importance of the accreditation process. If you attended a previous year's workshop, this one has ALL NEW content. Register now before price goes up!


	REGISTER FOR THE ACCREDITATION WORKSHOP

3. Purchase manuals related to accreditation. The Accreditation Standards Manual is updated every year and prepares you for your survey; the NEWLY UPDATED 2020 Policy & Procedure Manual helps better prepare you for the changing legal and regulatory climate and provide tools that prepare your staff for business and patient circumstances.


	PURCHASE ACCREDITATION MANUALS

Don't fall behind the competition!
Work towards your accreditation today!

Urgent Care Association | info@ucaoa.org | 877-698-2262

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Post COVID-19: Telehealth is Here to Stay

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Post COVID-19: Telehealth is Here to Stay

June 25, 2020 | 11am-12pm CT | FREE

brought to you by Allscripts

This free educational webinar will discuss solutions and strategies on telehealth virtual care delivery post COVID-19.


	Register for the FREE June 25 Webinar

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July Webinars:

Building a Better Onboarding Program | July 7 | 1pm CT

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	VIEW THE FREE COVID-19 RECORDED WEBINARS

Urgent Care Association

28600 Bella Vista Pkwy, Suite 2010, Warrenville, IL 60555

877-698-2262 | webinar@ucaoa.org

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Don't Miss This Great Opportunity!

California Urgent Care Association (CalUCA)

info@caluca.org | CalUCA.org

Still Time to Register for

CalUCA Virtual Fall Conference

Dear Kelly,

Please join us at the second annual California Urgent Care Association Fall Conference - virtually via zoom - on Saturday, October 17 from 9am-1pm PST. Register Now! This is an event you will not want to miss!

Come together for a day full of virtual learning and networking with colleagues by registering for the 2020 CalUCA Fall Conference. You will have the opportunity to hear from our panelists about the Impact COVID-19 has had on the healthcare industry, Occupational Medicine Implications of COVID Infections and COVID Testing strategies during Flu season.

At the conclusion of the conference, we will be also featuring a virtual social event for our members to network from afar!

Thanks for your support and hope to see you soon in person!

Regular Pricing (September 16-October 16):

$100 Members | $150 Non-Members

Send a group and save! Register three or more from the same organization and price is $60pp for CalUCA Members and $120pp for non-members. Please fill out this form for each attendee from your group, and send back to Nicole Iwinski to get registered.

Register for the event before October 5 to receive a CalUCA participant box full of California gourmet delights (while supplies last).


	Register Today

California Urgent Care Association (CalUCA)

info@caluca.org | CalUCA.org | Unsubscribe

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UCA2020 is FREE for members!

View this email in your browser.

As an added bonus.....Access to the
2020 Clinical Consortium on COVID-19

The Urgent Care Foundation's 2020 Clinical Consortium features up-to-date content specific to COVID-19 presented by the Centers for Disease Control and Prevention, health departments from across the U.S. and Urgent Care operators on the front lines.

Through December, UCA members will also have complimentary access to live webinars and over 50 practice management and clinical sessions, many of which carry CME.

Want to get in on the action? Join today!

Learn more through this video:

Keep an eye on your email for NEW session information from our corporate support partners Experity Health and the Quidel Corporation who have generously supported us in this initiative. Interested in becoming a supporter? Contact us today.

Urgent Care Association

convention@ucaoa.org | 877-698-2262

28600 Bella Vista Pkwy, Suite 2010, Warrenville, IL 60555

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4 big announcements in under 3 minutes.

Learn more from Lou Ellen Horwitz here.

Urgent Care Association | info@ucaoa.org | 877-698-2262

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Don't Miss This Great Opportunity!

California Urgent Care Association (CalUCA)

info@caluca.org | CalUCA.org

Early Registration Ends Sept. 15

for CalUCA Virtual Fall Conference

Dear Kelly,

We hope you'll join us at the second annual California Urgent Care Association Fall Conference - virtually via zoom - on Saturday, October 17 from 9am-1pm PST. This is an event you will not want to miss!

Come together for a day full of virtual learning and networking with colleagues by registering for the 2020 CalUCA Fall Conference. You will have the opportunity to hear from our panelists about the Impact COVID-19 has had on the healthcare industry, Occupational Medicine Implications of COVID Infections and COVID Testing strategies during Flu season.

At the conclusion of the conference, we will be also featuring a virtual social event for our members to network from afar!

Thanks for your support and hope to see you soon in person!

Early Bird Pricing (August 20th- September 15th):

$80 Members | $120 Non-Members

Send a group and save! Register three or more from the same organization and price is $60pp for CalUCA Members and $120pp for non-members.


	Register before Sept 15 and Save!

California Urgent Care Association (CalUCA)

info@caluca.org | CalUCA.org | Unsubscribe

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Still Time To Register!

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Webinars

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Meetings

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COVID-19 Town Hall 4.0: Addressing Physician Burnout

September 15, 2020 | 1-2pm CT | FREE

This free webinar especially timely for all of those working in medicine at this time of the Covid-19 Global pandemic.

Please plan to join us for a facilitated conversation with Dr. Jeff Morris, MD, a physician coach with Studer Group. Dr. Morris and the board members of CUCM will address the root causes of burnout and what to do about it.


	Register for the FREE Sept. 15 Webinar

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Navigating your NPS: How to stop bad reviews from destroying your business

brought to you by Experity

September 17, 2020 | 1-2pm CT | FREE

Patient satisfaction data helps healthcare businesses transform. Patient feedback via post-visit texting and short surveys can help you gain loyalty, build new business, and improve clinic culture.

Through the acquisition of Calibrater Health, Experity is excited to add robust, AI-powered patient engagement tools to its suite of solutions - and elevate the conversation about the importance of NPS and reputation management for urgent care clinics.

Join us for a rapid-fire Q&A hour with Tim Dybvig, SVP of Experity Engagement and founder of Calibrater, and Dr. David Stern, Experity CEO, during this informative webinar.


	Register for the FREE Sept. 17 Webinar


	VIEW THE FREE COVID-19 RECORDED WEBINARS

Urgent Care Association

28600 Bella Vista Pkwy, Suite 2010, Warrenville, IL 60555

877-698-2262 | webinar@ucaoa.org

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July 16, 2020

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NEWS AND ANNOUNCEMENTS

Urgent Care COVID-19 Testing Database Distributed to Departments of Health: We have been collecting testing capability from urgent care centers nationwide, and have begun to distribute the information to departments of health (DOH), telemedicine organizations, and other groups. Participation in the UCA National Testing Database is optional, but we strongly encourage organizations to submit their information ASAP so we can include your centers in the next DOH distribution. We are 10,000 strong and if we can demonstrate that via a list like this, we will be heard like never before. Submit your center for inclusion here.

UCA2020 On-Demand: Register With 2-Clicks: When you register for UCA2020 On-Demand, you'll get access to ALL of the UCA2020 sessions taking place through December, 2020. By the end of the year, you'll be able to earn up to 40 hours of CME and 20 LIVE Certified Urgent Care Management Professional (CUCMP) credits.

There are over 25 sessions available RIGHT NOW, with more being added each month. Register today!

CEO Insights: New Chief Executive Officer Lou Ellen Horwitz talks about how sometimes events in the outside world open your eyes to a need for transformation, a metamorphosis. Read here, which also includes two new (fully remote) job postings.

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MEMBERSHIP

Gateway2Better: UCA has created the Gateway2Better Network (G2B Network) to aggregate member urgent care organizations across the country to compete with other national on demand footprints. We are pleased that one of G2B Network's contracted organizations, American Medical Network (AMN), has expanded their reach and have hundreds more sick or injured patients to deliver to G2B Network participant centers. AMN offers $165 global payment or a tiered payment plan based on patient acuity--both paid at the time of service. No acquisition costs, no billing costs. Help us build this nationwide network of urgent care centers, made up of UCA organizational members. Join today.

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STANDARDS

Accreditation: UCA's Accreditation team is developing new ways to resume operations while adapting to a heightened focus on safety and infection control and prevention. It is our top priority to ensure the safety of your patients, your team, and our surveyors, which requires modifications to our current survey logistics for Accreditation activities to continue. Learn more about our Social Distancing Survey options.

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SPONSORED CONTENT

COVID-19 Data: Weekly Urgent Care Visit Volume - New Update!

Visit volumes continued to rise across urgent care clinics last week-averaging 253 visits per week per clinic. How did your week look last week in comparison to this?

Visit volume is one of the most important performance metrics in urgent care and COVID-19 continues to affect this. See where you are benchmarking based off of Experity's visit volume data from nearly 50% of urgent cares in the US. This resource is updated weekly to keep you informed about this important KPI. Read more.

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EDUCATION

Upcoming Webinars:

. UCA COVID-19 Town Hall sponsored by Menarini Silicon Biosystems | July 21 at 1pm CT | FREE | Join UCA/CUCM for its second Town Hall Meeting on COVID-19 (view a recording of the first Town Hall webinar here). This webinar is designated for 1 AMA PRA Category 1 Credits^TM.

. Overcoming Clinical and Financial Challenges in the Urgent Care Market brought to you by Allscripts | July 23 at 5pm CT | Join Allscripts experts as they discuss clinical and financial challenges, as well as solutions for overcoming them.

. Non-clinical Patient Considerations - Minors, Abuse, Reporting, and more (Part II)* | July 30 at 1pm CT | This course will cover incident reporting regarding both patient and employee issues and will guide you in designing and implementing the necessary policies and protocols surrounding these requirements.

*This webinar is FREE with UCA2020 ON-DEMAND registration AND qualifies for LIVE Certified Urgent Care Management Professional (CUCMP) credits

FREE COVID-19 Webinar Recordings: Visit this page to listen to all the COVID-19 webinar recordings.

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SUPPORT

Welcome New CSP: Welcome to our newest Bronze Corporate Support Partner (CSP) TaskForce. The longtime commitment and unrestricted support of our CSPs help to strengthen UCA activities, programs, and events to further urgent care and on-demand medicine. Contact Jackie Stasch, Director of Corporate Relations, if you are interested in becoming a CSP.

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RESOURCES

Urgent Care Industry White Paper: The Urgent Care Industry white paper is a useful resource for anyone interested in learning more about the future of on-demand health care. Fill out the form on this page and we'll send you this valuable industry resource for FREE.

July Policy of the Month: Available for UCA members only "Intramuscular Injections". This month the policy was selected from the Sample Clinical Protocols Manual. This is the first time we have provided a policy from this manual as a member benefit. We hope you find it valuable.

Job of the Week: Providence Medical Group in Spokane, Washington is seeking an Urgent Care physician to join a friendly, well-established team of providers at their fast-paced Urgent Care clinics.

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NEWS FROM OUR AFFILIATES

College of Urgent Care Medicine^?: The new Urgent Caring newsletter - typically available to members only - is now available to everyone (WITH CME!)

College of Urgent Care Medicine^?Pediatric Pearls: The latest blog, "Swimming is Fun, Keep it Safe for the Children'" from Dr. Thomas Tryon is now available.

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INDUSTRY NEWS

Experts Warn of Possible Shortages of Syringes for COVID-19 Vaccine: (article from beckershospitalreview.com) Some experts have warned that syringes for a future COVID-19 vaccine could face the same supply issues as N95 masks and other personal protective equipment, USA Today reported. Read More

Patients Want to Keep Using Virtual Care After COVID-19 Pandemic Ends, Survey Finds: (article from fiercehealthcare.com) Patients adopted virtual care during the COVID-19 pandemic out of necessity but now they want those services to stick around after the health crisis is over. At least 60% of patients who used virtual care tools said that based on their experience during the pandemic, they want to use technology more for communicating with healthcare providers and managing their conditions in the future. Read More

CDC Director: It's Time For Universal Masking To End COVID-19 Pandemic: (article from forbes.com) Universal nationwide use of face masks could bring the spread of the Coronavirus strain Covid-19 under control within four to eight weeks, the head of the U.S. Centers for Disease Control and Prevention said Tuesday. Read More

'The Demand is Through the Roof': Urgent Care Clinic Faces COVID-19 Testing Shortage: (article from wkrn.com) As the number of COVID-19 cases reaches an all-time high and Tennessee sees another near-record daily increase, the need for more testing is even more critical. But, finding a test has become increasingly difficult. Read More

New Campaign and PSA Encourages Americans to "Keep Social Distancing, Stop Medical Distancing": (article from prnewswire.com) An alliance of industry-leading healthcare experts, announced the launch of a new campaign and PSA called "Stop Medical Distancing." Committed to helping Americans better understand the risks of not seeking medical attention for symptoms that would normally lead to visiting a healthcare provider or healthcare facility, the campaign draws a clear distinction between social distancing and medical distancing and underscores the preventive measures healthcare organizations now have in place to limit the spread of the virus, including the use of telemedicine. Read More

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Last Week's Top 5 Articles in UCAccess:

Merchant Medicine Acquired by Urgent Care Partners, LLC - News & Announcements
UCA2020 On-Demand: NEW 2-Click Registration! - News & Announcements
Upcoming Webinars - Education
WHO Confirms There's 'Emerging Evidence' of Airborne Transmission of Coronavirus - Industry News
Six Design Strategies To Reduce Healthcare Worker Stress During The Coronavirus Pandemic - Industry News

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EDITORIAL INQUIRIES

Suzanne Flynn, Marketing Communications Manager

331-472-3746 | sflynn@ucaoa.org

ADVERTISING SALES

Jackie Stasch, Director of Corporate Relations

331-215-6063 | jstasch@ucaoa.org

CONTACT US | ADVERTISE | CHANGE EMAIL

Urgent Care Association | info@ucaoa.org | 877-698-2262

28600 Bella Vista Pkwy, Ste. 2010 | Warrenville, IL 60555

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November 12, 2020

__________________________________________________________

This Week in UCAccess:

FDA Gives Emergency OK to Lilly's Antibody Treatment for COVID-19
About 9% of hospitalized COVID-19 Patients Readmitted Within Two Months, CDC Finds
Serve on your State's COVID-19 Vaccination Administration Committee
NEW! Updated version of the Benchmarking Report with a new section showing the impact of COVID-19 on Urgent Care Centers
NEW! UCA2020 On-Demand Sessions
New Certified Centers


	READ THE ENTIRE ISSUE HERE

Urgent Care Association | info@ucaoa.org | 877-698-2262

28600 Bella Vista Pkwy, Ste. 2010 | Warrenville, IL 60555

To opt-out of this mailing or to unsubscribe from all UCA mailings, click here.

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FREE for Members - Brought to you by SEKISUI Diagnostics

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Respiratory Testing in a Flu Season with COVID

brought to you by SEKISUI Diagnostics

In this podcast, Dr. Stuart Slavin, a pediatrician with Touchpoint Pediatrics talks with Repertoire publisher Scott Adams about respiratory testing during this year's complicated flu season. Dr. Slavin discusses what his New Jersey-based practice is doing to prepare for this season and he gives one of the best arguments we've ever heard for the importance of lateral flow testing, especially this year.


	FREE for UCA Members. View Session Now.


	Not a Member? Join Now to View this and 50 other Sessions

Urgent Care Association

convention@ucaoa.org | 877-698-2262

28600 Bella Vista Pkwy, Suite 2010, Warrenville, IL 60555

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Provider Burnout: Urgent Care Clinicians, Operators, HR and more!

View this email in your browser.

Webinars

|

Online Education

|

Meetings

__________________________________________

COVID-19 Town Hall 4.0: Provider Burnout: Keys to Resilience During Times of Crisis & High Stress

September 15, 2020 | 1-2pm CT | FREE

Resilience is about getting through difficult times and emerging stronger and better. How can providers survive and thrive during difficult and rapidly changing times? This panel discussion of your peers at UCA will be led by StuderGroup coach, Dr. Jeff Morris, who has worked with burned out providers and has spoken on this topic for more than 10 years. The panel will focus on their experiences with practical, evidence-based personal coping strategies, as well as tactics for deepening team collaboration, collegiality and engagement during times of crisis and high stress, while moving beyond crisis mentality and navigating the new normal.


	Register for the FREE Sept. 15 Webinar

__________________________________________

Navigating your NPS: How to stop bad reviews from destroying your business

brought to you by Experity

September 17, 2020 | 1-2pm CT | FREE

Patient satisfaction data helps healthcare businesses transform. Patient feedback via post-visit texting and short surveys can help you gain loyalty, build new business, and improve clinic culture.

Through the acquisition of Calibrater Health, Experity is excited to add robust, AI-powered patient engagement tools to its suite of solutions - and elevate the conversation about the importance of NPS and reputation management for urgent care clinics.

Join us for a rapid-fire Q&A hour with Tim Dybvig, SVP of Experity Engagement and founder of Calibrater, and Dr. David Stern, Experity CEO, during this informative webinar.


	Register for the FREE Sept. 17 Webinar


	VIEW THE FREE COVID-19 RECORDED WEBINARS

Urgent Care Association

28600 Bella Vista Pkwy, Suite 2010, Warrenville, IL 60555

877-698-2262 | webinar@ucaoa.org

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COVID-19 Town Hall 3.0 and Improving Patient Safety

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Webinars

|

Online Education

|

Meetings

__________________________________________

COVID-19 Town Hall Event 3.0: Back-to-School

August 18 | 1 pm CT | FREE

The American Academy of Pediatrics recently reported a dramatic increase in confirmed SARS CoV2 in children. From July 9 to August 6, confirmed cases of COVID-19 in children across the country went from 200,184 to 380,174. In the third of the COVID Town Hall series, UCA's clinical panel will discuss urgent care considerations as many communities return students to the classroom. There will be a brief presentation on the current state, testing, and differential diagnosis. We will then open it up to the audience to comment and ask questions of the panelists. We hope you will join your colleagues to discuss this timely subject.


	Register for the FREE August 18 Webinar

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If It's Not in Your Differential, It Won't Be In Your Diagnosis*

August 19 | 1 pm CT | $50 member / $75 non-member

This webinar will focus on how to use knowledge of legal issues to improve patient safety. It begins with a brief introduction about approaching patients with 'diagnostic uncertainty' including legal terms and questions, then uses a case with a poor outcome with actual documentation and trial testimony to demonstrate a unique approach to improve patient safety.


	Register for the August 19 Webinar


	VIEW THE FREE COVID-19 RECORDED WEBINARS

*This webinar is FREE with UCA2020 ON-DEMAND registration

Urgent Care Association

28600 Bella Vista Pkwy, Suite 2010, Warrenville, IL 60555

877-698-2262 | webinar@ucaoa.org

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Still Time To Register!

View this email in your browser.

Webinars

|

Online Education

|

Meetings

__________________________________________

If It's Not in Your Differential, It Won't Be In Your Diagnosis*

August 19 | 1 pm CT | $50 member / $75 non-member

This webinar will focus on how to use knowledge of legal issues to improve patient safety. It begins with a brief introduction about approaching patients with 'diagnostic uncertainty' including legal terms and questions, then uses a case with a poor outcome with actual documentation and trial testimony to demonstrate a unique approach to improve patient safety.


	Register for the August 19 Webinar


	VIEW THE FREE COVID-19 RECORDED WEBINARS

*This webinar is FREE with UCA2020 ON-DEMAND registration

Urgent Care Association

28600 Bella Vista Pkwy, Suite 2010, Warrenville, IL 60555

877-698-2262 | webinar@ucaoa.org

To opt-out of this mailing or from all UCA mailings, please click here.

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Upcoming FREE Webinars - Including COVID Town Hall 5.0 with the CDC

View this email in your browser.

Webinars

|

Online Education

|

Events

__________________________________________

Superbugs, Vaccines, and Urgent Care: A Conversation with Infectious Disease Expert Dr. Matt McCarthy

brought to you by Experity

1-2pm CT | October 23 | FREE

Since the beginning of 2020, urgent care has been riding a roller coaster. Flu season was at its peak in February; visit volume hit an all-time low in April; and today we're treating patients through a pandemic and testing for COVID-19 at rates we couldn't have imagined possible. And here we are--back at the cusp of flu season, but what will it look like in this new normal?

Join Dr. Matt McCarthy, MD, infectious disease expert, and author of Superbugs: The Race to Stop an Epidemic and Dr. David Stern, Experity CEO, for this informative webinar.


	Register for the FREE Oct. 23 Webinar

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COVID-19 Town Hall 5.0 | The U.S. Vaccination Strategy: An Update with the CDC

1-2pm CT | October 27 | FREE

The College of Urgent Care Medicine will be presenting a webinar on a potential roll-out of a COVID-19 vaccine. Join us as the Centers for Disease Control's Senior Advisor, Dr. Anita Patel, provides the most current information on the status of COVID-19 vaccines as well as the CDC's strategy for widespread vaccine administration. Dr. Patel leads the Pandemic Medical Care and Countermeasures task force and serves as the Deputy Director of the Vaccine Task Force. Dr. Patel will provide the most current information on the status of the COVID-19 vaccines as well as the CDC's strategy for widespread vaccine administration.


	Register for the FREE Oct. 27 Webinar

__________________________________________

UPCOMING WEBINARS:

Antibiotic Stewardship for Common Pediatric Infections | 1-2 pm CT | October 28 | for UCA members only through UCA2020 On-Demand

Tips & Tricks for Navigating the UCA Accreditation Standards | 1-2pm CT | October 29


	VIEW THE FREE UCA COVID-19 RECORDED WEBINARS

Urgent Care Association

28600 Bella Vista Pkwy, Suite 2010, Warrenville, IL 60555

877-698-2262 | webinar@ucaoa.org

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August 12, 2020

_______________________________________________________________

Pass My Physical Launches DOT Exam Electronic Health Record Designed for Urgent Care

On May 1st, Pass My Physical launched DOTInsightEHR that was designed for Urgent Care facilities that provide or wish to provide DOT Physical Exams. Our affordable and easy-to-use system can be used from any location and can accommodate any number of medical examiners. It will also auto report results to the FMCSA. Learn More

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A DOT EHR that is Fast and Accurate

DOTInsightEHR by Pass My Physical offers users both "Intelligent Data Collection" and a "Direction Driven" feature. Our system knows all the regulations and guidance for truck drivers and automatically notifies medical examiners during the exam and then offers solutions such as clearance letters to assist the medical examiner in making their certification decisions.

Watch Explainer Video

Watch Demo

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We Have Something for Every Type of Urgent Care

Pass My Physical offers solutions to all types of Urgent Care facilities. Whether you have one examiner or 100. If you perform only a few exams per month, or 100s of exams per week, we offer solutions that are affordable, easy-to-use and can be customized specifically for your needs.

Watch Explainer Video

Check our affordable pricing options

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OccMed Academy by Pass My Physical Provides Training for Urgent Cares performing OccMed Services!

Urgent Care facilities can add or expand on the types of OccMed services offered at their facilities through our training Academy located on our website. You can receive training to perform DOT exams, drug and alcohol testing, respirator fit testing and more, through our on-demand distance learning courses offered through OccMed Academy. Learn More

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2 Month FREE Trial offer for Urgent Care

Subscribe before October 1st to use DOTInsightEHR and get two months FREE use of our DOT Electronic Health Record that Auto Reports Results to the FMCSA.

Use Promo Code "UCARE1"

Join Now

_______________________________________________________________

Pass My Physical Announces Strategic Partnership(s) to Provide Telemedicine for Cardiac Murmur Detection and Sleep Apnea

Pass My Physical has developed strategic partnerships that provide medical examiners solutions for cardiac murmur detection and sleep apnea for truck drivers and other patients. These relationships offer quick access to telemedicine for cardiac conditions and sleep apnea as well as discounts for use of their services. Telesensicardiac even offers Artificial Intelligence for murmur detection! Learn More

_______________________________________________________________


	THIS IS A SPONSORED EDITION OF URGENT CARE ACCESS

THIS EXECUTIVE EDITION CREATED BY THE URGENT CARE ASSOCIATION.

EDITORIAL INQUIRIES

Suzanne Flynn, Marketing Communications Manager

331-472-3746 | sflynn@ucaoa.org

ADVERTISING SALES

Jackie Stasch, Senior Manager Corporate Relations

331-215-6063 | jstasch@ucaoa.org

CONTACT US | ADVERTISE | CHANGE EMAIL

Urgent Care Association | info@ucaoa.org | 877-698-2262

28600 Bella Vista Pkwy, Ste. 2010 | Warrenville, IL 60555

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October 22, 2020

__________________________________________________________

To All of our Members:

It is inadequate to say how much all of us at UCA respect and appreciate the work you continue to do every day, but we want to say it anyway. As we've talked to many of you this week, the sentiment is almost universally that the burnout is real.

In an industry that's trained for sprinting, you are now in a marathon, and while we are sure that you are tired, we are also sure that what you are doing is extremely important and tremendously valued.

Thank you, deeply, from all of us.

This Week in UCAccess:

A Week After COVID-19 Vaccine Trial Goes on Pause, Johnson & Johnson and FDA Won't Reveal Critical Details
U.K. Government Invests $43 Million In Vaccine Trials That Deliberately Infect Volunteers With COVID-19
NAHQ Healthcare Quality Week October 18-24, 2020
UCAPAC Needs Your Support to Help Defend our Industry
UCA2020 - ABS and PR . Both Important UC Acronyms
Hippo Education's NEW Telemedicine: Common Conditions Video Course
Webinars and more!


	READ THE ENTIRE ISSUE HERE

Urgent Care Association | info@ucaoa.org | 877-698-2262

28600 Bella Vista Pkwy, Ste. 2010 | Warrenville, IL 60555

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FREE Webinar Thursday

View this email in your browser.

Webinars

|

Online Education

|

Events

__________________________________________

Stand out in the Crowd - How to leverage your online reputation to gain new patients

brought to you by Podium

October 8 | 12-1pm CT | FREE

This webinar will bring you key insights and best practices for getting found online, boosting your local search rankings, and improving your online reputation.

The patient journey is evolving. "Urgent care near me" searches have become the norm. With 80% of Google users avoiding paid ads completely, and 75% not looking past page 1, you need a search engine strategy.

After you're found by a prospective patient, you also need a "trust strategy." Your patients trust online reviews as much as a friend's recommendation.

What happens after you've been found? How easy is it for a potential patient to connect with your firm? Patients demand convenience, and firms that don't adapt will be left behind.


	Register for the FREE Oct. 8 Webinar

Antibiotic Stewardship for Common Pediatric Infections

1-2pm CT | October 28
for UCA Members Only

Join us for this LIVE webinar session as part of UCA2020 On-Demand with Dr. Tom Tryon and Dr. Rana El Feghaly of Children's Mercy Hospitals.

UCA Members, this session is presented as a part of UCA2020 On-Demand and is FREE as a member benefit.

To register yourself for this LIVE webinar, please login here to your UCA2020 On-Demand account and click on the webinar link button.

Not a member? Become one today!


	Members - View the FREE Oct. 28 Webinar


	Not a member? Join today to get access


	VIEW THE FREE UCA COVID-19 RECORDED WEBINARS

Urgent Care Association

28600 Bella Vista Pkwy, Suite 2010, Warrenville, IL 60555

877-698-2262 | webinar@ucaoa.org

To opt-out of this mailing or from all UCA mailings, please click here.

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October 29, 2020

__________________________________________________________

This Week in UCAccess:

COVID-19 Infections Causing Health Care Worker Shortages
4 Big Announcements from UCA Chief Executive Officer
Patients Can Read Your Clinical Notes Starting Nov 2
JD Power Survey Charts the Top 12 Reasons for Using Telehealth
CalUCA Welcomes New Board Members
And More!


	READ THE ENTIRE ISSUE HERE

Urgent Care Association | info@ucaoa.org | 877-698-2262

28600 Bella Vista Pkwy, Ste. 2010 | Warrenville, IL 60555

To opt-out of this mailing or to unsubscribe from all UCA mailings, click here.

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You must register if you eventually want to participate in COVID-19 vaccination administration

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Members:

We have been meeting with state vaccination administrators and there are several state immunization registries where you MUST register if you eventually want to participate in COVID-19 vaccination administration.

Every state is running their own program - there is no national-level registry - so you must pay attention to the alerts coming from your state immunization offices (which you may have ignored previously because you don't do childhood vaccinations).

Some are not yet open, but some are already CLOSING OUT this week or next - with many urgent care centers UNAWARE AND UNREGISTERED.

Here's what to do:

Go to your state's immunization office webpage and review the requirements for participation
Register as a provider (this is often PER PROVIDER) but only takes a few minutes
Make sure you have the right person in your organization designated to receive alerts from the state vaccine administrator
This does not lock you into participating if you change your mind (unless your state says differently)

Please review your state plans for additional information or reach out directly to your state vaccination administrator. For additional information or questions, please contact Kim Youngblood.

Thank you to Experity for your assistance in compiling the state vaccination plans!

Lou Ellen Horwitz

Chief Executive Officer, Urgent Care Association

Urgent Care Association | info@ucaoa.org | 877-698-2262

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FREE for Members - Brought to you by Experity

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E/M Coding for 2021: Is Your Clinic Ready

brought to you by Experity

The E/M coding change is set to happen in less than 30 days, are you prepared? Join Experity's RCM Revenue Integrity Manager, for a 20 minute presentation that hits the 2021 highlights and recaps the clinical, operational, and financial impact these coding changes have on urgent care. You'll also receive resources to help you get started.

Watch Now


	FREE for UCA Members. View Session Now.


	Not a Member? Join Now to View this and 50 other Sessions

Urgent Care Association

convention@ucaoa.org | 877-698-2262

28600 Bella Vista Pkwy, Suite 2010, Warrenville, IL 60555

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Don't Miss This Great Opportunity!

California Urgent Care Association (CalUCA)

info@caluca.org | CalUCA.org

Still Time to Register for

CalUCA Virtual Fall Conference

Dear Kelly,

Please join us at the second annual California Urgent Care Association Fall Conference - virtually via zoom - on Saturday, October 17 from 9am-1pm PST. Register Now! This is an event you will not want to miss!

Come together for a day full of virtual learning and networking with colleagues by registering for the 2020 CalUCA Fall Conference. You will have the opportunity to hear from our panelists about the Impact COVID-19 has had on the healthcare industry, Occupational Medicine Implications of COVID Infections and COVID Testing strategies during Flu season.

At the conclusion of the conference, we will be also featuring a virtual social event for our members to network from afar!

Thanks for your support and hope to see you soon in person!

Regular Pricing (September 16-October 16):

$100 Members | $150 Non-Members

Send a group and save! Register three or more from the same organization and price is $60pp for CalUCA Members and $120pp for non-members. Please fill out this form for each attendee from your group, and send back to Nicole Iwinski to get registered.

Register for the event before October 5 to receive a CalUCA participant box full of California gourmet delights (while supplies last).


	Register Today

California Urgent Care Association (CalUCA)

info@caluca.org | CalUCA.org | Unsubscribe

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Two Webinars This Week!

View this email in your browser.

Webinars

|

Online Education

|

Meetings

__________________________

Building a Better Onboarding Program

July 7, 2020 | 1-2pm CT

In part 1 (included in the UCA2020 On-Demand package*) we explored the high-level strategic components to implement your successful onboarding program. This was the "why" for an onboarding program. Join us for Part 2 and we will walk you through the "how" of implementation. This unique, one-hour interactive session will offer you the tools, time and guidance on how to build or redesign the program you currently have.


	Register for the July 7 Webinar

Digital Health: Boosting Urgent Care Revenue for Walk-In's and Tap-In's

July 9, 2020 | 1-2pm CT | FREE

brought to you by PatientBond

COVID-19 was the catalyst for telemedicine as the urgent care industry scrambled to retain volume and meet consumer demand. But what will become of this investment once things "get back to normal" post-COVID? PatientBond's comprehensive patient journey utilizes a HIPAA compliant Digital Health Platform that goes far beyond telemedicine to position your center(s) for long-term success. Learn how to maximize your revenue using virtual visits, quick consults, condition-specific messaging, care pathways, payment reminders, push marketing workflows, and remote patient monitoring. Experience the full suite of revenue-generating care options available to your patients anytime, anywhere. Additionally, PatientBond combines consumer science with Artificial Intelligence to identify and engage patient types who are most likely to use digital health + urgent care, thereby maximizing the ROI of your investment.


	Register for the FREE July 9 Webinar

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Additional July Webinars:

Acute Flaccid Myelitis: Are we in for another peak year? What Urgent Care Clinicians Need to Know - In Collaboration with the CDC | July 14 | 1pm CT | FREE
Competing for Patients in a Digitally Connected World* with Alan Ayers | July 16 | 1pm CT
UCA's Second COVID-19 Town Hall | July 21 | 1pm CT | FREE
Non-clinical Patient Considerations - Minors, Abuse, Reporting, and more* (Part II) | July 30 | 1pm CT

__________________________


	VIEW THE FREE COVID-19 RECORDED WEBINARS

*This webinar is FREE with UCA2020 ON-DEMAND registration AND qualifies for LIVE Certified Urgent Care Management Professional (CUCMP) credits.

Urgent Care Association

28600 Bella Vista Pkwy, Suite 2010, Warrenville, IL 60555

877-698-2262 | webinar@ucaoa.org

To opt-out of this mailing or from all UCA mailings, please click here.

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Don't Miss This Great Opportunity!

California Urgent Care Association (CalUCA)

info@caluca.org | CalUCA.org

Still Time to Register for

CalUCA Virtual Fall Conference

Dear Kelly,

Please join us at the second annual California Urgent Care Association Fall Conference - virtually via zoom - on Saturday, October 17 from 9am-1pm PST. Register Now! This is an event you will not want to miss!

Come together for a day full of virtual learning and networking with colleagues by registering for the 2020 CalUCA Fall Conference. You will have the opportunity to hear from our panelists about the Impact COVID-19 has had on the healthcare industry, Occupational Medicine Implications of COVID Infections and COVID Testing strategies during Flu season.

At the conclusion of the conference, we will be also featuring a virtual social event for our members to network from afar!

Thanks for your support and hope to see you soon in person!

Regular Pricing (September 16-October 16):

$100 Members | $150 Non-Members

Send a group and save! Register three or more from the same organization and price is $60pp for CalUCA Members and $120pp for non-members. Please fill out this form for each attendee from your group, and send back to Nicole Iwinski to get registered.

Register for the event before October 5 to receive a CalUCA participant box full of California gourmet delights (while supplies last).


	Register Today

California Urgent Care Association (CalUCA)

info@caluca.org | CalUCA.org | Unsubscribe

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October 15, 2020

__________________________________________________________

Hello Again. It's another week of our simpler "view" of what's in UCAccess this week. We hope it simplifies your life in a complicated time.

This Week in UCAccess:

COVID-19 Town Hall 5.0
Johnson & Johnson Pauses Coronavirus Vaccine
Eli Lilly?Antibody Treatment Trial Is Paused
Coming Soon: Members Only Podcasts
UCA2020 - E&M 2021 and If It's Not in your Differential, It Won't Be in Your Diagnosis.
Webinars: Superbugs, Vaccines, and Urgent Care: A Conversation with Infectious Disease Expert Dr. Matt McCarthy: Antibiotic Stewardship for Common Pediatric Infections and Tips & Tricks for Navigating the UCA Accreditation Standards
and more!


	READ THE ENTIRE ISSUE HERE

Urgent Care Association | info@ucaoa.org | 877-698-2262

28600 Bella Vista Pkwy, Ste. 2010 | Warrenville, IL 60555

To opt-out of this mailing or to unsubscribe from all UCA mailings, click here.

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View this email in your browser.

October 27, 2020

_______________________________________________________________

Braid redefines quality with AI

Did you know that an average of only 1-3% of medical imaging is tested for quality assurance? That means that 97% or more of your imaging interpretations go unchecked and may be prone to unidentified medical error. Inaccurate reports have critical consequences for patient care and provider operations. Braid's novel and broad-coverage AI algorithm supports providers to instantly QA up to 80% of the diagnoses that come through your doors. The positive impact is tremendous - case studies show that Braid clients benefit from a significant reduction in medical errors relative to the competition. That translates directly into improved patient acquisition and retention. Contact us to learn more.

_______________________________________________________________

Real-time teleradiology, for the first time ever

Imagine: AI overreads in under a second. Board-certified overreads with industry-leading turn-around times. And free set up in your clinic in minutes. When every minute spent outside of patient care is time wasted, Braid Health can take care of your imaging needs and give time back to your providers. Eren Bali, CEO of Carbon Health, says: "Imaging technology can be slow, cumbersome, and difficult to share with patients. Braid Health built a platform from the ground up with speed, security, and mobility in mind, allowing us to better meet patients' high expectations for a modern, tech-enabled experience while saving us time and manpower." Contact us to learn more.

_______________________________________________________________

Brave Care chooses Braid Health's innovative teleradiology solution

Brave Care, a growing multi-clinic system in Oregon, has selected Braid Health as its partner for modern, AI backed teleradiology. With the help of Braid Health, Brave Care is building a complete pediatric care experience, combining primary and urgent care with night and weekend hours to be flexible to the reality that kids don't get sick and hurt only during working hours. Brave Care CMO Corey Fish, MD stated, "By partnering with Braid Health, our technology-driven healthcare companies are working together to build the most compassionate and personal care for our patients with the data and transparency to enable the future of pediatric care." Contact us to try Braid at your practice today.

_______________________________________________________________

What your patients want: Braid delivers imaging to your mobile

Is your practice still burning CDs of X-ray studies to send with your patients or mail to a referral partner? How much time does your staff spend coordinating and processing these requests? Recent studies have shown that the actual cost of burning CDs to share images goes beyond the average of $10 for the disk, staff time, and transportation. This process can frustrate patients, hinder care coordination, and delay treatment. Our approach is to engage patients with full access and control of their images, even on their mobile phones, where they need it most. Scan this QR code with your phone's camera to experience Braid on your mobile device and #ditchthedisk.

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Client use case: Braid Health transforms quality into ROI

What's the real cost of missed findings? Providers are already stretched at the point of care, and patient expectations are higher than ever, making callbacks for missed findings even more detrimental to operational efficiency. In one Lansing Urgent Care case study of Braid Health's solution, improved workflows and fewer missed findings contributed to savings of up to 40% per study. Terry Matthews, DO, CEO of Lansing Urgent Care, explains how staff and patients at its Michigan clinics have benefited from AI-powered imaging results. "Literally, before the patient exited the radiology room, the result is already in the provider's hands." Watch the video for what Dr. Matthews calls "the future of urgent care." Watch Braid's Webinar

_______________________________________________________________

It's like having the radiologist in the room with you: Collaborate. Get results. Avoid the wait.

It only takes a few minutes to install Braid at your clinic. The most common feedback we hear from new clients is how easy it is to start using Braid and experience the benefits of a modern teleradiology workflow. Technology should be seamless and intuitive to support Urgent Care providers at the point of care. How would your providers benefit from "chatting" with Braid Health radiologists about a case in real-time to answer questions or add more clinical context? What if you could start using technology today designed specifically for Urgent Care centers' needs? Click here to talk to someone at Braid Health.

_______________________________________________________________


	THIS IS A SPONSORED EDITION OF URGENT CARE ACCESS

THIS EXECUTIVE EDITION CREATED BY THE URGENT CARE ASSOCIATION.

EDITORIAL INQUIRIES

Suzanne Flynn, Marketing Communications Manager

331-472-3746 | sflynn@ucaoa.org

ADVERTISING SALES

Jackie Stasch, Senior Manager Corporate Relations

331-215-6063 | jstasch@ucaoa.org

CONTACT US | ADVERTISE | CHANGE EMAIL

Urgent Care Association | info@ucaoa.org | 877-698-2262

28600 Bella Vista Pkwy, Ste. 2010 | Warrenville, IL 60555

To opt-out of this mailing or to unsubscribe from all UCA mailings, click here.

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FREE for Members - Brought to you by Quidel Corporation

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COVID-19 in Urgent Care: What to Look For

brought to you by Quidel Corporation

As frontline healthcare providers, you're focused on the latest COVID-19 updates to provide excellent, timely, efficient care. That means being prepared for patients both currently and previously infected. One method of detecting the difference-chest x-rays-hasn't been given much attention. In this webinar, radiology expert Dr. Ana Echenique discusses how to distinguish COVID-19 infection from other presentations with similar symptoms.

In addition to covering red flags for the virus and relevant testing, Dr. Echenique explains the utility of chest x-rays in identifying (or ruling out) COVID-19 by sharing chest x-rays of actual patients who have been diagnosed with COVID-19.


	FREE for UCA Members. View Session Now.


	Not a Member? Join Now to View this and 50 other Sessions

Urgent Care Association

convention@ucaoa.org | 877-698-2262

28600 Bella Vista Pkwy, Suite 2010, Warrenville, IL 60555

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The Only Single-Dose Oral Treatment and Post-Exposure Prophylaxis For Flu?

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Webinars

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Online Education

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Events

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The Only Single-Dose Oral Treatment and Post-Exposure Prophylaxis For Flu?

brought to you by Genentech

December 10, 2020 | 1-2pm CT

Join an educational program on XOFLUZA? (baloxavir marboxil), the only single-dose oral antiviral for flu. XOFLUZA is approved in patients ages 12 and up for the treatment of acute uncomplicated influenza and post-exposure prophylaxis.

1. Recognize influenza-like illness and considerations for flu management

2. Consider the evidence for XOFLUZA in flu treatment and post-exposure prophylaxis

3. Learn how to counsel your flu patients on XOFLUZA


	Register for the FREE Dec. 10 Webinar

Indication

XOFLUZA is an influenza virus polymerase acidic (PA) endonuclease inhibitor indicated for:

Treatment of acute uncomplicated influenza in patients 12 years of age and older who have been symptomatic for no more than 48 hours and who are:

Otherwise healthy, or
At high risk of developing influenza-related complications

Post-exposure prophylaxis (PEP) of influenza in patients 12 years of age and older following contact with an individual who has influenza

Limitations of Use

Influenza viruses change over time, and factors such as the virus type or subtype, emergence of resistance, or changes in viral virulence could diminish the clinical benefit of antiviral drugs. Consider available information on drug susceptibility patterns for circulating influenza virus strains when deciding whether to use XOFLUZA.

Important Safety Information

Contraindications

XOFLUZA is contraindicated in patients with a history of hypersensitivity to baloxavir marboxil or any of its ingredients. Serious allergic reactions have included anaphylaxis, angioedema, urticaria, and erythema multiforme.

Warnings and Precautions

Hypersensitivity: Cases of anaphylaxis, urticaria, angioedema, and erythema multiforme have been reported in postmarketing experience with XOFLUZA. Appropriate treatment should be instituted if an allergic-like reaction occurs or is suspected.

Risk of bacterial infections: There is no evidence of the efficacy of XOFLUZA in any illness caused by pathogens other than influenza viruses. Serious bacterial infections may begin with influenza-like symptoms or may coexist with, or occur as, a complication of influenza. XOFLUZA has not been shown to prevent such complications. Prescribers should be alert to potential secondary bacterial infections and treat them as appropriate.

Adverse Reactions

The most common adverse reactions (?1%) in clinical studies for acute uncomplicated influenza were diarrhea (3%), bronchitis (3%), nausea (2%), sinusitis (2%), and headache (1%).

The most common adverse reaction in a clinical study for post-exposure prophylaxis (PEP) was nasopharyngitis (6%).

Drug Interactions

Polyvalent cations: Coadministration with polyvalent cation-containing products may decrease plasma concentrations of baloxavir, which may reduce XOFLUZA efficacy. Avoid coadministration of XOFLUZA with dairy products, calcium-fortified beverages, polyvalent cation-containing laxatives, antacids, or oral supplements (e.g., calcium, iron, magnesium, selenium, or zinc).

Vaccines: The concurrent use of XOFLUZA with intranasal live attenuated influenza vaccine (LAIV) has not been evaluated. Concurrent administration of antiviral drugs may inhibit viral replication of LAIV and, thereby, decrease the effectiveness of LAIV vaccination. Interactions between inactivated influenza vaccines and XOFLUZA have not been evaluated.

For additional important safety information, please see the XOFLUZA full Prescribing Information.

You are encouraged to report side effects to Genentech by calling 1-888-835-2555 or to the FDA by visiting www.fda.gov/medwatch or calling 1-800-FDA-1088.

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	VIEW THE FREE UCA COVID-19 RECORDED WEBINARS

Urgent Care Association

28600 Bella Vista Pkwy, Suite 2010, Warrenville, IL 60555

877-698-2262 | webinar@ucaoa.org

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Learn more about UCA's relationship with

Hippo Education - in advance of Hippo's upcoming new

program announcement! UCA's Chief Executive Officer Lou Ellen Horwitz gives you all the details here.

Urgent Care Association | info@ucaoa.org | 877-698-2262

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October 8, 2020

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Hello Again. It's another week of our simpler "view" of what's in UCAccess this week. We hope it simplifies your life in a complicated time.

This Week in UCAccess:

CalUCA Virtual Conference
COVID-19 Town Hall 5.0 with the CDC
Could COVID-19 Actually be Driving Patients to Urgent Care?
We Cannot Ignore Non-Communicable Diseases During COVID
COVID Task Force Update
UCA2020 - COVID and Micro Learning
Webinars: Antibiotic Stewardship for Common Pediatric Infections and Tips & Tricks for Navigating the UCA Accreditation Standards
and more!


	READ THE ENTIRE ISSUE HERE

Urgent Care Association | info@ucaoa.org | 877-698-2262

28600 Bella Vista Pkwy, Ste. 2010 | Warrenville, IL 60555

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July 8, 2020

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Webinar: Digital Health - Boosting Urgent Care Revenue for Walk-In's and Tap-In's

Thursday, July 9 at 1pm CST: Learn how PatientBond's HIPAA compliant Digital Health Platform, which combines consumer science with Artificial Intelligence, goes far beyond telemedicine to position your center(s) for long-term success. Maximize your revenue using virtual visits, quick consults, condition-specific messaging, care pathways, payment reminders, push marketing workflows, and remote patient monitoring. Experience the full suite of revenue-generating care options available to your patients anytime, anywhere. Register for this webinar now!

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Case Study - Increasing Telehealth Registrations for Members of AmeriHealth Caritas District of Columbia

PatientBond helped AmeriHealth Caritas DC boost telehealth registrations 7.5X using consumer science to identify people who are most likely to want telehealth and personalized digital messaging based on their unique motivations. While AmeriHealth is a Medicaid Managed Care Organization, this is the same healthcare consumer urgent care is going after to increase volume and revenue. PatientBond knows how to reach them and increase your visit volume. Don't leave money on the table! Read more

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Video (4:45) - Total Access Urgent Care: Increasing Patient Payments and Receivables

Dr. Troy Dinkel, Chief Operating Officer of Total Access Urgent Care (TAUC) in St. Louis, Missouri, discusses how PatientBond is helping his chain of urgent care centers improve patient collections. TAUC is always looking to do things better, and they recognize that sending multiple printed statements through the mail is inefficient and wasteful. PatientBond automated this process, increasing collections 4X while reducing costs of engagement, resulting in a high ROI. (filmed Nov 2018) Watch Now

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Webinar Available On Demand: Driving Market Share and Revenue Using Consumer Industry Science

In this webinar hosted by the Healthcare Financial Management Association (HFMA), learn about how consumer industry science can be used by urgent care to grow market share and revenue. Personalized engagement based on psychographic segmentation and digital communications, used extensively by world-class companies such as Procter & Gamble, Walmart, CVS and Chase Bank, are used by PatientBond to significantly grow your business and improve cash flow. Watch Now

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Boosting Post-COVID Provider Revenue Using Telehealth

COVID-19 led to a significant loss of urgent care revenue due to reduced patient traffic, dropping nearly 50%. PatientBond is a Digital Health Platform designed to drive patient visits, both virtually and in person, and keep them coming back to your urgent care center. PatientBond uses a proprietary psychographic segmentation model developed by healthcare consumer experts from Procter & Gamble to hyper-target engagement using a variety of digital channels to maximize results. Read more

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Case Study: Increase Patient Payments and Reduce Collection Costs by Using Digital Engagement

A leading chain of 33 urgent care centers in New York and Illinois realized they needed to intervene to reduce the negative impact of delayed patient payments. With Collection costs growing and the amount of patient payments decreasing, they turned to PatientBond for help. Read how PatientBond helped them leverage digital engagement to collect 81% more patient payments, increased online payments 204% and reduced write-offs 67% while also cutting collection costs. Read more

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	THIS IS A SPONSORED EDITION OF URGENT CARE ACCESS

THIS EXECUTIVE EDITION CREATED BY THE URGENT CARE ASSOCIATION.

EDITORIAL INQUIRIES

Suzanne Flynn, Marketing Communications Manager

331-472-3746 | sflynn@ucaoa.org

ADVERTISING SALES

Jackie Stasch, Senior Manager Corporate Relations

331-215-6063 | jstasch@ucaoa.org

CONTACT US | ADVERTISE | CHANGE EMAIL

Urgent Care Association | info@ucaoa.org | 877-698-2262

28600 Bella Vista Pkwy, Ste. 2010 | Warrenville, IL 60555

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July 30, 2020

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NEWS AND ANNOUNCEMENTS

ASPR TRACIE Focuses on Role of Urgent Care in COVID-19: As the COVID-19 pandemic raged across the U.S., local community urgent care centers were often on the frontlines. ASPR TRACIE (Technical Resources, Assistance Center, and Information Exchange) met with UCA in July and will be publishing a report in September to the emergency preparedness community about urgent care's experiences, lessons learned, and how to better work with local medical communities in the coming flu season. Read the pre-release version here.

CMS and CDC Announce Provider Reimbursement Available for Counseling Patients to Self-Isolate at Time of COVID-19 Testing: (announcement from cms.gov) Today, the Centers for Medicare and Medicaid Services (CMS) and the Centers for Disease Control and Prevention are announcing that payment is available to physicians and health care providers to counsel patients, at the time of coronavirus disease 2019 (COVID-19) testing, about the importance of self-isolation after they are tested and prior to the onset of symptoms. Read More and get provider information about billing here.

Public Health Emergency Extended Another 90 Days: As a result of the continued impact of the COVID-19 pandemic the U.S. Department of Health and Human Services (HHS) renewed on July 25, 2020, the public health emergency for another 90 days. Extending the public health emergency means HHS/Medicare waivers and flexibilities, including telemedicine policies, will continue until October 23, 2020, unless terminated earlier by by HHS Secretary Alex Azar. Many waivers and flexibilities put into place by states and commercial payers are also tied to these declarations and so will be extended as well.

UCA2020 On-Demand: Register With 2-Clicks: When you register for UCA2020 On-Demand, you'll get access to ALL of the UCA2020 sessions taking place through December, 2020. By the end of the year, you'll be able to earn up to 40 hours of CME credits. NEW sessions released on August 1. Register today!

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MEMBERSHIP

Welcome New and Renewed Vendor Members: Congratulations to the latest vendors to join UCA - iTelehealth, ONIT Smart Home, RCI Health Metrics, LLC, T.M. Shea Products, Inc., and Insperity; and thank you to Solv for renewing their membership. For information about UCA vendor membership contact Jackie Stasch, Director of Corporate Relations.

UptimeHealth to Provide Free and Discounted Compliance Software to UCA Certified & Accredited Members: In collaboration with the Urgent Care Association (UCA), UptimeHealth will provide UCA Accredited or Certified members with free compliance software in a joint effort to advance the urgent care industry and improve the quality of patient care.

HIPPO Education: Stay up-to-date anytime, anywhere with the Hippo Education Urgent Care Reviews and Perspectives podcast (Urgent Care RAP). UCA members receive 3 FREE MONTHS of the Urgent Care RAP podcast (log in to access the registration link) and $100 OFF the HIPPO Education Urgent Care Bootcamp. Hippo Education also has COVID-19 Resources - practical resources available for everyone on the front lines. Listen. Read. Watch.

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STANDARDS

Accreditation: UCA's Accreditation team is developing new ways to resume operations while adapting to a heightened focus on safety and infection control and prevention. It is our top priority to ensure the safety of your patients, your team, and our surveyors, which requires modifications to our current survey logistics for Accreditation activities to continue. Learn more about our Social Distancing Survey options.

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SPONSORED CONTENT

183% ROI with Experity

We commissioned Forrester Consulting to conduct a Total Economic Impact (TEI) study to objectively examine the potential ROI urgent care centers may realize when using Experity solutions. In addition to discovering ROI, Forrester found that clinics increased revenue by $14 per patient, saw 0.5 more patients per provider per hour, and decreased bad debt by 50 percent. See Experity by the numbers by downloading the infographic. LEARN MORE

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EDUCATION

Upcoming Webinars:

. Reinventing Urgent Care: How Innovation and Technology Can Elevate the Industry brought to you by Braid | August 6 at 12pm CT | Learn how image technology and local clinic awareness can fill critical gaps during COVID and beyond. Urgent Care clinics make up 10,000+ healthcare facilities, providing high-quality, convenient and affordable healthcare services to local communities, yet many have been grossly overlooked during this pandemic. Join this timely exchange with Urgent Care Leaders from all sides. We'll also explain how your COVID testing locations can receive complimentary marketing for your clinic.

FREE COVID-19 Webinar Recordings: Visit this page to listen to all the COVID-19 webinar recordings.

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SUPPORT

New Corporate Support Partner: Welcome to our newest Corporate Support Partner (CSP) - BioFire (Silver Partner). They are now a part of the cornerstone for continued growth and advancement of UCA. The longtime commitment and unrestricted support of our CSPs help to strengthen UCA activities, programs, and events to further urgent care and on-demand medicine. Contact Jackie Stasch, Director of Corporate Relations, if you are interested in becoming a CSP.

Vendor Members: Urgent care centers and our members are still struggling and you can help. Do you have a resource or opportunity to assist during this COVID-19 pandemic? Please complete and submit this form to share your FREE offer, or this form to share your PAID resource. We are grateful for your continued support.

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RESOURCES

July Policy of the Month: Last chance to get this month's policy "Intramuscular Injections" selected from the Sample Clinical Protocols Manual. This is the first time we have provided a policy from this manual as a UCA member benefit.

Job of the Week: The Urgent Care Clinic at the Bath, New York VA Medical Center is seeking a full time or part time urgent care physician.

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NEWS FROM OUR AFFILIATES

College of Urgent Care Medicine^?: Congratulations to Michael Green, MD, this month's recipient of the Antibiotic Stewardship Champion Award.

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INDUSTRY NEWS

How A.I. is Helping Doctors Triage Patients in Urgent Care (article from (article from fortune.com) Healthcare experts are hopeful that artificial intelligence could help doctors figure out which patients need urgent care. At Stanford, physicians at the university's healthcare facilities will debut, in a month or so, an experimental machine learning-powered triage system. Unlike the machine learning-powered chatbot used by healthcare giant Providence Health & Services that helps patients schedule appointments, Stanford's software is intended to be used by internal staff to deal with sudden influxes of patients, which can overburden physicians. Read More

States Ranked by COVID-19 Cases: (article from beckershospitalreview.com) Louisiana has the most confirmed COVID-19 cases per 100,000 population of all U.S. states, while Hawaii has the least, according to an analysis by The New York Times. The Times used data from reports of COVID-19 cases and deaths by U.S. states and counties. The database includes cases and deaths that have been identified by public health officials as probable coronavirus patients, which means they did not have confirmed cases but were evaluated using criteria developed by national and local governments. State populations are based on 2019 data from the U.S. Census Bureau. Read More

States Scramble To Deal With The Compounding COVID And Opioid Epidemic: (article from forbes.com) States are rushing to amend their laws surrounding opioid use disorder treatment as COVID threatens to exacerbate the opioid epidemic. Preliminary data released last week from the Centers for Disease Control and Protection showed a record number of Americans - almost 72,000 - died from a drug overdose last year, a majority of which were opioid related. And since the coronavirus pandemic began, experts have feared that the opioid crisis would get worse. Read More

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Last Week's UCAccess:

A Simple Thank You

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EDITORIAL INQUIRIES

Suzanne Flynn, Marketing Communications Manager

331-472-3746 | sflynn@ucaoa.org

ADVERTISING SALES

Jackie Stasch, Director of Corporate Relations

331-215-6063 | jstasch@ucaoa.org

CONTACT US | ADVERTISE | CHANGE EMAIL

Urgent Care Association | info@ucaoa.org | 877-698-2262

28600 Bella Vista Pkwy, Ste. 2010 | Warrenville, IL 60555

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COVID-19 Listserv LIVE Event: Urgent Care and COVID-19 Vaccination

December 15 | 5pm CT | FREE

We're taking our very active COVID Listserv "LIVE" on December 15th to discuss urgent care's role in mass vaccination.

This event will be led by CUCM's Clinical Response Task Force, but will be an interactive discussion across all participants.

Together we'll catch up on what we currently know and are hearing in various states, confirm what you should be doing if you might want to participate, and dig into considerations for vaccine administration participation.


	Add Event to Your Calendar

And, in case you missed it, UCA is in the middle of bringing

12 days of Good Things to urgent care - check it out and enjoy!

Urgent Care Association | info@ucaoa.org | 877-698-2262

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August 20, 2020

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NEWS AND ANNOUNCEMENTS

UCA and Solv Syndicate Testing Database to Apple and Castlight: The Urgent Care Association (UCA) is collaborating with Solv, a vendor member, to launch the Testing Access Program (TAP), an initiative to raise awareness of the urgent care industry's testing capacity by putting the information directly into the hands of consumers.

Apple and Castlight are the first official TAP partners that will receive the UCA testing database, offering direct-to-consumer information on urgent care centers offering COVID testing. Consumers searching in Apple Maps or asking Siri to find nearby COVID testing sites will be able to find and, if enabled, book a COVID testing appointment directly through Solv. Read More.

If you aren't yet in UCA's COVID-19 Testing Database, click here to add your center.

New Data on Access to Urgent Care: UCA has been collaborating with our vendor member DX Marketing on some industry analysis, and we are excited to share two tidbits from that research before it's released to the press. If you don't know them, DX Marketing is an award-winning marketing and consumer data analytics company with extensive experience enabling urgent care organizations to leverage their patient data. Working with our databases, we confirmed that there is an urgent care center within a 10 minute drive for 76.6% of the U.S. population, and 89.4% are within a 20 minute drive. A press release connecting this data to COVID-19 testing accessibility will be coming soon, but we wanted you to see it here first!

Do You See Pediatric Patients in Your Clinic? To help combat a recurring childhood condition, the Centers for Disease Control and Prevention's National Center for Immunization and Respiratory Diseases (CDC/NCIRD) wants to better understand your perspective about this condition, as well as any gaps and needs related to this condition among urgent care providers. If you see pediatric patients at your center, please take this short survey so the CDC can develop educational materials and resources for clinicians and operators in the industry. UCA considers it a unique opportunity to make the needs of our industry known.

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MEMBERSHIP

Member Spotlight: Shoutout to Dr. Roger Hicks, Medical Director, Yubadocs Urgent Care, California, for his Public Service Announcement for the County of Nevada, California educating the public on wearing a mask. His message is simple: "Stay in Place. Keep Your Space. Cover Your Face."

Are you, or do you know a member who is doing something special in the community or deserves to be recognized? Send us your story.

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SPONSORED CONTENT

Upcoming Data Webinar | How COVID-19 Changed Urgent Care

The COVID-19 pandemic made 2020 a year that will go down in the history of global health. Everyone in the industry has been affected in ways that we could never have anticipated. As we navigate this new normal, good data tells stories and teaches lessons that will help us continue to be a relevant, resilient, and effective healthcare solution, no matter what the future holds.

Join Experity and UCA at 11am CT on August 28 as they look at the U.S. COVID-19 timeline, the data and trends, and how urgent care has responded over the last five months. Sign up now.

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EDUCATION

Upcoming Webinars:

Urgent Care Data: How COVID-19 Changed the Industry brought to you by Experity | August 28 at 11am CT

3 Tips for Increasing Patient Engagement: Key learnings from Podium's 2020 State of Business Texting brought to you by Podium | September 2 at 1pm CT

FREE COVID-19 Webinar Recordings: Visit this page to listen to all the COVID-19 webinar recordings.

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SUPPORT

Vendor Members: Urgent care centers and our members are still struggling and you can help. Do you have a resource or opportunity to assist during this COVID-19 pandemic? Please complete and submit this form to share your FREE offer, or this form to share your PAID resource. We are grateful for your continued support.

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RESOURCES

August Policy of the Month: UCA has noted conversations on the COVID Listserv related to the need for a Universal Masking Policy. We produced this new policy (available to members and non-members) based on CDC guidance and other best practices. It will also be added to UCA's Policy & Procedure Manual.

Job of the Week: St. Jude Heritage Medical Group is seeking an urgent care physician to join a new clinic in Anaheim Hills, California.

Urgent Care Industry White Paper: The Urgent Care Industry white paper is a useful resource for anyone interested in learning more about the future of on-demand health care. Fill out the form on this page and we'll send you this valuable industry resource for FREE.

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NEWS FROM OUR AFFILIATES

College of Urgent Care Medicine^?: The new Urgent Caring newsletter - typically available to members only - is now available to everyone (WITH CME!)

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INDUSTRY NEWS

Nearly Half of Physicians Believe it Will Take a Year to get COVID-19 Under Control (article from fiercehealthcare.com) The majority of physicians believe COVID-19 won't be under control until January 2021, and nearly half (49%) expect it will take much longer to get the virus under control. Read More

Scarce Coronavirus Vaccine Should Go to Frontline Health Workers First, Report Suggests: (article from cnn.com) Frontline healthcare workers, emergency services personnel and the most vulnerable to the virus should be the first to get any eventual coronavirus vaccine, experts recommend in a new report released Wednesday. Read More

COVID-19 Plus Flu Season Could Overwhelm Health Care System: (article from healthjournalism.org) As we start moving into fall and winter, Americans are certain to be facing a continuation of COVID-19, the disease caused by the virus SARS-CoV-2 and the possibility of a widespread outbreak of the flu - a potential crisis that has a new name: "twindemic," according to the Poynter Institute. Read More

Experity Announces Acquisition of Calibrater Health: (article from businesswire.com) Experity, the leading provider of clinical and practice management software to the urgent care space, today announced that it has acquired Calibrater Health, a leader in feedback management solutions. Read More.

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SPONSORED CONTENT

Mobile Data Customized for Urgent Care Providers

In today's digital world, cell phone activity can provide Urgent Care operators with a rare insight into consumers daily shopping patterns, including frequency of visits to a specific draw. National UC Realty can provide a custom report using this mobile information to clearly define the true trade area of your existing or planned clinics, and monitor the activity of the competing Urgent Cares in your market. LEARN MORE

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Last Week's Top 5 Links in UCAccess:

The CDC Expects 2020 Outbreak of Life-Threatening Acute Flaccid Myelitis - News & Announcements
Acute Flaccid Myelitis Webinar Recording - News & Announcements
Do You See Pediatric Patients in Your Clinic? - News & Announcements
UCA Announces New Executive Director for Quality - News & Announcements
COVID-18 Town Hall Event 3.0: Back to School - Education

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Share this email on your social platforms

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EDITORIAL INQUIRIES

Suzanne Flynn, Marketing Communications Manager

331-472-3746 | sflynn@ucaoa.org

ADVERTISING SALES

Jackie Stasch, Director of Corporate Relations

331-215-6063 | jstasch@ucaoa.org

CONTACT US | ADVERTISE | CHANGE EMAIL

Urgent Care Association | info@ucaoa.org | 877-698-2262

28600 Bella Vista Pkwy, Ste. 2010 | Warrenville, IL 60555

To opt-out of this mailing or to unsubscribe from all UCA mailings, click here.

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September 24, 2020

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Happy Thursday. We've heard from some members that they'd appreciate a simpler "view" of what's in our UCAccess newsletters, so we are trying that this week. We hope it simplifies your life in a complicated time.

This Week in UCAccess:

Retail-based Convenient Care Clinics and Urgent Care Centers Call-To-Action to be part of the Solution to Immunizing the US Population for COVID19 when a Vaccine is Available
FDA Considering Authorization Rules That Could Push Coronavirus Vaccine Past Election Day
New COVID-19 Prediction Model Can Help Determine Disease Progression
One Year in, Walmart Health is Delivering Affordable Healthcare - And Expanding
Why Urgent Care is Ripe for Consolidation
NEW UCA2020 On Demand Sessions
CalUCA Virtual Conference
2021 Accreditation Fee Structure
and more!


	READ THE ENTIRE ISSUE HERE

Urgent Care Association | info@ucaoa.org | 877-698-2262

28600 Bella Vista Pkwy, Ste. 2010 | Warrenville, IL 60555

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View this email in your browser.

July 2, 2020

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NEWS AND ANNOUNCEMENTS

UCA Board of Directors Election Closes Tomorrow at Noon: Last chance! Your vote matters! The upcoming election for the three open seats on the UCA Board of Directors will close tomorrow, July 3 at 12pm CT. All votes are being cast electronically. An email with a link to the ballot and personalized login credentials was sent out on June 26. If you did not receive that email, please contact Jami Kral, Membership Director.

Learn more about the candidates, the election process, and view a video message from incoming UCA Chief Executive Officer, Lou Ellen Horwitz, on the election web page.

JUCM Will Continue in Print Format for UCA Members: Many thanks to Braid Health for underwriting the print editions of the Journal of Urgent Care Medicine (JUCM) through the end of 2020. Braid Health knows how important the Journal is to our members and in their ongoing efforts to support the urgent care industry will also be offering a special promotion to all new and current members. Watch JUCM for more details.

CEO Insights: Outgoing CEO, Laurel Stoimenoff and incoming CEO, Lou Ellen Horwitz share the pages of the upcoming July/August issue of JUCM in their CEO Insights blog. Laurel says farewell (but not good-bye) and recognizes Cindi Lang's innumerable contributions as she steps down as UCA's Accreditation/ Certification Advisor; and Lou Ellen asks if we are "getting in our own way". Read both blogs here.

UCA Comments on Future Pandemic Preparedness White Paper: On June 26, the Urgent Care Association submitted a letter in response to a white paper issued by Senate Health, Education, Labor and Pensions Committee Chairman Lamar Alexander (R-TN). The white paper includes recommendations on preparing for the next pandemic. In its letter, UCA pointed out that urgent care centers have been grossly overlooked in the COVID-19 federal response and health care provider relief efforts and recommended that urgent care centers be included in ongoing and future testing strategies, as well as future vaccination strategies. UCA also called for changes to EMTALA to allow for more efficient triage of non-emergency cases during pandemic-related hospital surge; continuation of telehealth flexibilities beyond the public health emergency; and removal of commercial payer barriers to delivery of vaccines in the urgent care center setting.

UCA/CUCM COVID-19 Task Force Updates: According to survey respondents, visit volumes are still increasing nationwide, so out of respect for our members' time the industry survey will continue to be submitted on a bi-weekly or monthly basis rather than weekly (frequency will depend on industry data needs). Thank you to the centers who participated in our most recent survey. Below are responses from the last survey, with a few NEW questions (73 respondents representing 648 centers):

Which challenges are you experiencing bringing furloughed employees back to work?

38% - We did not have any furloughed employees

20% - Increased unemployment benefits higher or nearly equal to our compensation packages

15% - Lack of childcare due to COVID-19

13% - Fear of returning to work because of potential COVID-19 exposure

13% - No challenges

1% - Caring for family members with COVID-19

In the past two weeks, the demand for testing has:

71% - Increased

20% - Stayed the same

9% - Decreased

Have you applied to receive payment via the COVID-19 Claims/Reimbursement to Health Care Providers and Facilities for Testing and Treatment of the Uninsured Program?

59% - No

34% - Yes

7% - I'm not sure

How has your typical patient volume been affected?

Average: -15.6% (previous week was -27.75%)

Remember to check the UCA COVID-19 web page often, as information is updated frequently with new resources including recorded webinars, vendor resources, podcasts from Hippo Education, partner organization resources from ACOEM, and other updates regarding legislation & advocacy efforts.

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MEMBERSHIP

Welcome New and Renewed Centers: Congratulations to the latest organizations to join UCA or renew their membership - understanding that #MembershipMatters. For information about UCA membership contact Jami Kral, Director of Membership.

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STANDARDS

Accreditation: Congratulations to AdvantageCare Physicians for earning UCA Accreditation, the highest level of distinction for urgent care centers. This affirms their commitment to provide quality care, focused patient safety, and excellent clinical outcomes.

Register Today for UCA's Accreditation Workshop: Our Simulated Survey is often the highlight of the UCA Accreditation Workshop. Our September 16-17 workshop may look a little different due to physical distancing requirements, but one thing that won't change is the guidance you'll receive from expert faculty. Get the tools and education you need to obtain or maintain UCA Accreditation for your urgent care center. Learn more and register today.

*UCA is monitoring the COVID-19 pandemic and is taking all necessary precautions to ensure a safe environment for the workshop attendees and we will continue to practice physical distancing during the event.

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SPONSORED CONTENT

COVID-19 Data: Weekly Urgent Care Visit Volume - New Update!

Visit volumes dramatically increased across urgent care clinics last week- averaging 226 visits per week per clinic. How did your week look last week in comparison to this?

Visit volume is one of the most important performance metrics in urgent care and COVID-19 continues to affect this. See where you are benchmarking based off of Experity's visit volume data from nearly 50% of urgent cares in the US. This resource is updated weekly to keep you informed about this important KPI. Read more.

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EDUCATION

Upcoming Webinars:

. Building a Better Onboarding Program - Part 2* | July 7 at 1 pm CT | In part 1 we explored the high-level strategic components to implement your successful onboarding program - the "why". Part 2 walks you through the "how" of that implementation. You will spend time breaking down the components required and then we build or redesign the onboarding program you currently have.

. Digital Health: Boosting Urgent Care Revenue for Walk-In's and Tap-In's brought to you by PatientBond | July 9 at 1pm CT | FREE | PatientBond's comprehensive patient journey utilizes a HIPAA compliant Digital Health Platform that goes far beyond telemedicine to position your center(s) for long-term success. Learn how to maximize your revenue using virtual visits, quick consults, condition-specific messaging, care pathways, payment reminders, push marketing workflows, and remote patient monitoring. Experience the full suite of revenue-generating care options available to your patients anytime, anywhere.

. ACUTE FLACCID MYELITIS: Are we in for another peak year? What Urgent Care Clinicians Need to Watch for-in collaboration with the CDC | July 14 at 1pm CT | FREE | This webinar will review what is known about AFM in the United States so far; clinical presentation and initial evaluation of patients with AFM; as well as the diagnostic workup and patient management considerations for suspected AFM; so that urgent care providers are better equipped to recognize AFM rapidly and provide appropriate care for their patients who may have AFM. This webinar is designated for 1 AMA PRA Category 1 Credits^TM .

. Competing for Patients in a Digitally Connected World* | July 16 at 1pm CT | In today's tech-driven, digital-everything society, leading consumer brands all leverage technology towards reducing friction - i.e. steps, obstacles, and unnecessary effort - in making their products and services fast, convenient, and accessible. The urgent care operation that can therefore align with this growing trend and leverage technology to root out friction will win loyalty and patronage from today's tech-savvy, digitally native healthcare consumer. Alan Ayers, Chief Executive Officer of Velocity Urgent Care, will explain how to create a differentiated and positive reputation in otherwise saturated and commoditized markets.

. UCA COVID-19 Town Hall | July 21 at 1pm CT | FREE | Join UCA/CUCM for its second Town Hall Meeting on COVID-19 (view a recording of the first Town Hall webinar here). The panel will present current findings and data on COVID testing and even more importantly test interpretation. They will also discuss treatment and care of the patient diagnosed with COVID. With Fall right around the corner, they will look at what flu and COVID having similar presentations can mean to diagnosing them. Lastly, there will be an update on the status of vaccines. Attendees will have the opportunity to ask questions of the panel. This webinar is designated for 1 AMA PRA Category 1 Credits^TM .

. Non-clinical Patient Considerations - Minors, Abuse, Reporting, and more (Part II)* | July 30 at 1pm CT | It is essential for every urgent care center to recognize their obligations regarding the treatment of minors, professional liability notifications, and state and local reporting requirements regarding abuse and communicable diseases. This course will cover incident reporting regarding both patient and employee issues and will guide you in designing and implementing the necessary policies and protocols surrounding these requirements.

*This webinar is FREE with UCA2020 ON-DEMAND registration AND qualifies for LIVE Certified Urgent Care Management Professional (CUCMP) credits

FREE COVID-19 Webinar Recordings: Visit this page to listen to all the COVID-19 webinar recordings.

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SUPPORT

Advertise in THIS Newsletter: Urgent Care Access (UCAccess) is delivered weekly to over 17,000 urgent care providers and health professionals, keeping the industry informed on key topics most affecting urgent care. Be a part of this electronic newsletter with your own advertising (or create your own Exclusive Executive Newsletter with our help). View the advertising opportunities today. Act fast! Many options are already sold out!

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RESOURCES

NEW! UCA Peer Review, Process, Policy & Form Manual: Peer review processes are mechanisms to promote quality care. A peer review program facilitates an organization's obligations, legal and regulatory, to provide care consistent with clinical best practices to patients, while at the same time mitigating risk from legal actions. Payors, credentialing organizations and others, such as the National Practitioner Data Bank (NPDB), may require organizations to have a peer review process to participate in their programs. Purchase the NEW UCA Peer Review, Process, Policy & Form Manual today.

July Policy of the Month: Available for UCA members only "Intramuscular Injections". This month the policy was selected from the Sample Clinical Protocols Manual. This is the first time we have provided a policy from this manual as a member benefit. We hope you find it valuable.

Job of the Week: Banner Health has a Medical Assistant position available in Greeley, Colorado.

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NEWS FROM OUR AFFILIATES

JUCM Feature of the Month (with CME!): The urinalysis is a ubiquitous test in urgent care settings, though there is nuance and complexity in its interpretation. An evidence-based approach is essential to assuring correct interpretation and decision-making. The urinalysis (UA) is one of the most commonly ordered tests across a variety of practice settings. Despite its ubiquity, interpreting a UA can be complicated and nuanced. Given the variable treatment and disposition decisions that we make based on its results, it is crucial to employ an evidence-based approach to UA interpretation. Read more about it in this JUCM article.

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INDUSTRY NEWS

HHS will Renew Public Health Emergency (article from modernhealthcare.com): HHS spokesman Michael Caputo on Monday tweeted that HHS intends to extend the COVID-19 public health emergency that is set to expire July 25. The extension would prolong the emergency designation by 90 days. Provider groups including the American Hospital Association have urged HHS to renew the distinction.Some notable policies attached to the public health emergency are the Medicare inpatient 20% add-on payment for COVID-19 patients, increased federal Medicaid matching rates, requirements that insurers cover COVID-19 testing without cost-sharing, and waivers of telehealth restrictions. Read More

25 States Where COVID-19 is Spreading Fastest, Slowest (article from beckershospitalreview.com) Nevada and Florida have the highest COVID-19 reproduction rate, while Washington, D.C., and Connecticut have the lowest, according to rt.live. Rt.live is a website that calculates the rate at which the virus is spreading. Measured by the average number of people who become sick from an infectious person, the site tracks the effective reproduction rate (Rt) of COVID-19 infections. If the value is less than one, the spread of the disease is slowing. The higher the Rt number, the worse the spread. These rates were captured June 30; the most recent update made to the Rt.live site was June 29. Read More

CDC Director: There are Likely About 10 Cases of COVID-19 for Every Diagnosed Case (article from fiercehealthcare.com) For every documented case of COVID-19 in the U.S., there are likely 10 more people who have been infected, the head of the Centers for Disease Control and Prevention (CDC) said Thursday. That's according to CDC serological data that have been collected so far and are still begin refined, CDC Director Robert Redfield, M.D., said in a call with reporters. "At the beginning, we were seeing diagnosed cases of individuals who presented in hospitals and emergency rooms and at nursing homes. We were selecting for symptomatic or higher risk groups . there wasn't a lot of testing of younger, asymptomatic individuals," Redfield said. "I think it's important for us to realize that we probably recognized about 10% of the outbreak by the methods that were used to diagnose between March, April and May. We're continuing to try to enhance surveillance systems for individuals that are asymptomatic, being able to the testing of asymptomatic infection more in real time." Read More

The Coronavirus Pandemic has Moved Into Younger Populations in US, CDC Says (article from cnn.com) The coronavirus pandemic has moved into younger populations across much of the US, a change that could mean less serious illness and lower rates of death, the US Centers for Disease Control and Prevention said Thursday. "It is obvious that we are seeing right now infections that are targeting younger individuals," CDC Director Dr. Robert Redfield said during a media telebriefing. Younger people may not be taking the risk of pandemic spread as seriously as they should, CDC's Dr. Jay Butler added. "We may need to get out the message that young people are not somehow naturally immune to this virus, although they may be at lower risk of severe infection," he said. Read More

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Last Week's Top 5 Articles in UCAccess:

The Perverse Ascent Of Telemedicine - News & Announcements
UCA Board of Directors Election Opens Tomorrow - News & Announcements
The COVID-19 Pandemic Kept Thousands of People From Getting Urgent Medical Care, CDC Says - Industry News
Live Webinar: Competing for Patients in a Digitally Connected World - Education
Live Webinar: ACUTE FLACCID MYELITIS: Are we in for another peak year? What Urgent Care Clinicians Need to Watch for-in collaboration with the CDC - Education

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EDITORIAL INQUIRIES

Suzanne Flynn, Marketing Communications Manager

331-472-3746 | sflynn@ucaoa.org

ADVERTISING SALES

Jackie Stasch, Director of Corporate Relations

331-215-6063 | jstasch@ucaoa.org

CONTACT US | ADVERTISE | CHANGE EMAIL

Urgent Care Association | info@ucaoa.org | 877-698-2262

28600 Bella Vista Pkwy, Ste. 2010 | Warrenville, IL 60555

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UCA2020 is On-Demand

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Become a Member, Earn CME and Make #UrgentCareStrong

The Urgent Care Association (UCA) has been an early and vocal advocate for our members and a continual source of education on all things impacting your business. From webinars on COVID-19 diagnosis and research to webinars on how to market to your existing patients, we've been there to provide critical information needed by partnering with experts within the Urgent care community. We're all in this together - and there is no better way to make your voice heard than by becoming a member of the UCA.


	Register for UCA2020 On-Demand and Get FREE UCA Membership

During the month of June, we are offering FREE UCA membership* (a $195 value) when you register for the UCA2020 On-Demand Convention.

It's our annual convention, on-demand when you want it from any device, featuring:

. Up to 40 hours of CME in Clinical and Practice Management content

. Additional content on hot topics and Industry Perspective sessions

. New: Product Showcase, offering practice-changing solutions from vendor members

Join thousands of other on-demand medicine members currently part of UCA, and become part of the voice of the urgent care industry. Help keep us #UrgentCareStrong. Become a member today!

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	Register for UCA2020 On-Demand and Get FREE UCA Membership

* Free Non-clinician/Basic Membership to relay with registration to UCA2020 On-Demand convention; Other Individual membership types will receive $195 off their membership price if purchased in conjunction with registration for UCA2020 On-Demand convention

Urgent Care Association

convention@ucaoa.org | 877-698-2262

28600 Bella Vista Pkwy, Suite 2010, Warrenville, IL 60555

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COVID-19 Listserv LIVE Event: Urgent Care and COVID-19 Vaccination

Our Listserv Live event yesterday was extremely popular - so much so that we ran out of space! It was a great gathering and we enjoyed spending time with everyone and sorting through urgent care's potential opportunities and challenges in COVID-19 vaccination administration.

If you are among those who were not able to get in, we apologize for the frustration, and are pleased to let you know that we did record it and will be sharing links to the recording and slides in UCAccess tomorrow.

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Urgent Care Association | info@ucaoa.org | 877-698-2262

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Urgent Care Data: How COVID-19 Changed the Industry

brought to you by Experity

August 28 | 11am-12pm CT | FREE

The COVID-19 pandemic made 2020 a year that will go down in the history of global health. Everyone in the industry has been affected in ways that we could never have anticipated.

As we navigate this new normal, good data tells stories and teaches lessons that will help us continue to be a relevant, resilient, and effective healthcare solution, no matter what the future holds.

Join Experity leadership and UCA Chief Executive Officer Lou Ellen Horwitz as they look at the U.S. COVID-19 timeline, the data and trends, and how urgent care has responded over the last five months.


	Register for the FREE August 28 Webinar

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3 Tips for Increasing Patient Engagement: Key learnings from Podium's 2020 State of Business Texting

brought to you by Podium

September 2 | 1-2pm CT | FREE

Consumers today crave convenient, frictionless experiences, especially when it comes to consumer-to-business communication. In the wake of the COVID-19 pandemic, the need to adapt is critical. Businesses that don't prioritize customer expectations are more vulnerable.

Meet the needs of your customers today with business text messaging. Join us while we delve into the results of Podium's 2020 State of Business Texting report and provide key insights on what businesses need to do to effectively implement a text messaging strategy.


	Register for the FREE September 2 Webinar


	VIEW THE FREE COVID-19 RECORDED WEBINARS

Urgent Care Association

28600 Bella Vista Pkwy, Suite 2010, Warrenville, IL 60555

877-698-2262 | webinar@ucaoa.org

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Urgent Care Data: How COVID-19 Changed the Industry

brought to you by Experity

August 28 | 11am-12pm CT | FREE

The COVID-19 pandemic made 2020 a year that will go down in the history of global health. Everyone in the industry has been affected in ways that we could never have anticipated.

As we navigate this new normal, good data tells stories and teaches lessons that will help us continue to be a relevant, resilient, and effective healthcare solution, no matter what the future holds.

Join Experity leadership and UCA Chief Executive Officer Lou Ellen Horwitz as they look at the U.S. COVID-19 timeline, the data and trends, and how urgent care has responded over the last five months.


	Register for the FREE August 28 Webinar

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3 Tips for Increasing Patient Engagement: Key learnings from Podium's 2020 State of Business Texting

brought to you by Podium

September 2 | 1-2pm CT | FREE

Consumers today crave convenient, frictionless experiences, especially when it comes to consumer-to-business communication. In the wake of the COVID-19 pandemic, the need to adapt is critical. Businesses that don't prioritize customer expectations are more vulnerable.

Meet the needs of your customers today with business text messaging. Join us while we delve into the results of Podium's 2020 State of Business Texting report and provide key insights on what businesses need to do to effectively implement a text messaging strategy.


	Register for the FREE September 2 Webinar


	VIEW THE FREE COVID-19 RECORDED WEBINARS

Urgent Care Association

28600 Bella Vista Pkwy, Suite 2010, Warrenville, IL 60555

877-698-2262 | webinar@ucaoa.org

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August 26, 2020

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Experity Announces Acquisition of Calibrater Health

Last week, Experity announced the acquisition of Calibrater Health, a leader in feedback management technology. This is great news for the urgent care industry and for the future of how clinics approach their patient engagement. Learn more about the technology and the impact this acquisition makes on the future of Experity and its users. READ THE RELEASE

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An analysis of the impact of COVID-19 on the urgent care industry

COVID-19 continues to affect the way we deliver urgent care. Now more than ever, we believe good data can empower you to make smart decisions for your business-especially in this new normal. That's why we're excited to announce the launch of our latest Urgent Care Quarterly report. In this issue, you'll see a recap of urgent care operational performance over the first half of the year, a review of the urgent care industry's response to the pandemic, and a collection of data to help you make decisions about your urgent care operations moving forward. GET THE FULL REPORT

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Forrester Total Economic Impact study reveals 183% ROI on Experity EMR/PM and RCM solutions

As urgent care continues to evolve, a quick, efficient, and always-available software solution can make the difference between surviving and thriving. Experity commissioned Forrester Consulting to conduct a Total Economic Impact study to objectively examine the potential ROI that urgent care centers may realize when using Experity solutions. Learn more about how Experity improves productivity and optimizes revenue-plus see data points at a glance-on our blog. REVIEW FINDINGS

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Urgent Cares Can Provide Primary Care

Accelerated by the coronavirus outbreak, healthcare consumers are choosing the convenience of urgent care to avoid waiting rooms and long lines, and to be tested for the virus. At the same time, some are choosing their favorite urgent care provider for primary care, too. As this behavior increasingly becomes the new normal for urgent care, factors such as billing, contracts, and technology play a critical role. Read our recent blog on primary care for tips on how to build a sound hybrid clinic. READ MORE

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Newly released webinar! OccMed trends in urgent care is now available on demand

In case you missed it, tune in to the on-demand webinar recording to catch a discussion about the evolution and resurgence of occupational medicine as it relates to COVID-19. During this session, industry experts including Todd Martin, EVP of Emergency One, Alan Ayers, CEO of Velocity Urgent Care, and Dr. David Stern, CEO of Experity, covered everything from OccMed data and trends to how to build a successful ancillary business line. TUNE IN NOW

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	THIS IS A SPONSORED EDITION OF URGENT CARE ACCESS

THIS EXECUTIVE EDITION CREATED BY THE URGENT CARE ASSOCIATION.

EDITORIAL INQUIRIES

Suzanne Flynn, Marketing Communications Manager

331-472-3746 | sflynn@ucaoa.org

ADVERTISING SALES

Jackie Stasch, Senior Manager Corporate Relations

331-215-6063 | jstasch@ucaoa.org

CONTACT US | ADVERTISE | CHANGE EMAIL

Urgent Care Association | info@ucaoa.org | 877-698-2262

28600 Bella Vista Pkwy, Ste. 2010 | Warrenville, IL 60555

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Reinventing Urgent Care: How Innovation and Technology Can Elevate the Industry

August 6 | 12 pm CT | FREE

brought to you by Braid

Learn how image technology and local clinic awareness can fill critical gaps during COVID and beyond. Urgent Care clinics make up 10,000+ healthcare facilities, providing high-quality, convenient and affordable healthcare services to local communities, yet many have been grossly overlooked during this pandemic. Join this timely exchange with Urgent Care Leaders from all sides. We'll also explain how your COVID testing locations can receive complimentary marketing for your clinic.


	Register for the FREE August 6 Webinar


	VIEW THE FREE COVID-19 RECORDED WEBINARS

Urgent Care Association

28600 Bella Vista Pkwy, Suite 2010, Warrenville, IL 60555

877-698-2262 | webinar@ucaoa.org

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FREE Webinar Thursday

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How to Attract More Patients in the Midst of a Pandemic

brought to you by Daktronics

September 24, 2020 | 1-2pm CT | FREE

Communicating with your patients and community is crucial to providing excellent healthcare services. Sharing your hours, wait times, and regulations improve your patient experience.

Learn how exterior and interior digital signage are key communication and advertising tools that allow healthcare to attract more patients in our increasingly dynamic environment.


	Register for the FREE Sept. 24 Webinar


	VIEW THE FREE UCA COVID-19 RECORDED WEBINARS

Urgent Care Association

28600 Bella Vista Pkwy, Suite 2010, Warrenville, IL 60555

877-698-2262 | webinar@ucaoa.org

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Don't Miss This Great Opportunity!

California Urgent Care Association (CalUCA)

info@caluca.org | CalUCA.org

Early Registration Ends Tuesday

for CalUCA Virtual Fall Conference

Dear Kelly,

Please join us at the second annual California Urgent Care Association Fall Conference - virtually via zoom - on Saturday, October 17 from 9am-1pm PST. Register now to get the best price (price goes up on September 16). This is an event you will not want to miss!

Come together for a day full of virtual learning and networking with colleagues by registering for the 2020 CalUCA Fall Conference. You will have the opportunity to hear from our panelists about the Impact COVID-19 has had on the healthcare industry, Occupational Medicine Implications of COVID Infections and COVID Testing strategies during Flu season.

At the conclusion of the conference, we will be also featuring a virtual social event for our members to network from afar!

Thanks for your support and hope to see you soon in person!

Early Bird Pricing (August 20th- September 15th):

$80 Members | $120 Non-Members

Send a group and save! Register three or more from the same organization and price is $60pp for CalUCA Members and $120pp for non-members.


	Register before Sept 15 and Save!

California Urgent Care Association (CalUCA)

info@caluca.org | CalUCA.org | Unsubscribe

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A Webinar Series to Help You Prepare for 2021

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Webinars

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Events

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An Essential Guide to E/M Coding: A Webinar Series to Help You Prepare for 2021

brought to you by Experity and UCA

1-2pm CT | November 12 | FREE

The E/M coding change is set to happen in less than 90 days, are you prepared? Join Experity leadership for a two-part webinar series that hits the 2021 Final Rule highlights and recaps the clinical, operational, and financial impact these coding changes have on urgent care. Plus, gather tips for how to train your staff and improve your clinic workflow.


	Register for the FREE Nov. 12 Webinar

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	VIEW THE FREE UCA COVID-19 RECORDED WEBINARS

Urgent Care Association

28600 Bella Vista Pkwy, Suite 2010, Warrenville, IL 60555

877-698-2262 | webinar@ucaoa.org

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Still Time To Register!

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Webinars

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Online Education

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Meetings

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Urgent Care Data: How COVID-19 Changed the Industry

brought to you by Experity

August 28 | 11am-12pm CT | FREE

The COVID-19 pandemic made 2020 a year that will go down in the history of global health. Everyone in the industry has been affected in ways that we could never have anticipated.

As we navigate this new normal, good data tells stories and teaches lessons that will help us continue to be a relevant, resilient, and effective healthcare solution, no matter what the future holds.

Join Experity leadership and UCA Chief Executive Officer Lou Ellen Horwitz as they look at the U.S. COVID-19 timeline, the data and trends, and how urgent care has responded over the last five months.


	Register for the FREE August 28 Webinar

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3 Tips for Increasing Patient Engagement: Key learnings from Podium's 2020 State of Business Texting

brought to you by Podium

September 2 | 1-2pm CT | FREE

Consumers today crave convenient, frictionless experiences, especially when it comes to consumer-to-business communication. In the wake of the COVID-19 pandemic, the need to adapt is critical. Businesses that don't prioritize customer expectations are more vulnerable.

Meet the needs of your customers today with business text messaging. Join us while we delve into the results of Podium's 2020 State of Business Texting report and provide key insights on what businesses need to do to effectively implement a text messaging strategy.


	Register for the FREE September 2 Webinar


	VIEW THE FREE COVID-19 RECORDED WEBINARS

Urgent Care Association

28600 Bella Vista Pkwy, Suite 2010, Warrenville, IL 60555

877-698-2262 | webinar@ucaoa.org

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FREE for Members - Brought to you by Quidel Corporation

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COVID-19 in Urgent Care: What to Look For

brought to you by Quidel Corporation

As frontline healthcare providers, you're focused on the latest COVID-19 updates to provide excellent, timely, efficient care. That means being prepared for patients both currently and previously infected. One method of detecting the difference-chest x-rays-hasn't been given much attention. In this webinar, radiology expert Dr. Ana Echenique discusses how to distinguish COVID-19 infection from other presentations with similar symptoms.

In addition to covering red flags for the virus and relevant testing, Dr. Echenique explains the utility of chest x-rays in identifying (or ruling out) COVID-19 by sharing chest x-rays of actual patients who have been diagnosed with COVID-19.


	FREE for UCA Members. View Session Now.


	Not a Member? Join Now to View this and 50 other Sessions

Urgent Care Association

convention@ucaoa.org | 877-698-2262

28600 Bella Vista Pkwy, Suite 2010, Warrenville, IL 60555

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FREE for Members - Brought to you by Quidel Corporation

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Lyme Disease, An Epidemic Within A Pandemic

brought to you by Quidel Corporation

Lyme disease is one of the fastest growing infectious diseases in the country and one of the most difficult to diagnose. Experts in the medical and scientific community, as well as key legislators, have deemed Lyme disease an epidemic, a national public health crisis, and a growing threat.

In this webinar, Dr. Roxanne Carfora discusses the solutions for prevention, early diagnosis, and early treatments to keep Lyme disease at bay.


	FREE for UCA Members. View Session Now.


	Not a Member? Join Now to View this and 50 other Sessions

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convention@ucaoa.org | 877-698-2262

28600 Bella Vista Pkwy, Suite 2010, Warrenville, IL 60555

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COVID-19 Town Hall (with CME!) and Overcoming Clinical and Financial Challenges

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UCA COVID-19 Town Hall

July 21, 2020 | 1-2pm CT | FREE

Join UCA/CUCM for the second Town Hall Meeting on COVID-19 (view a recording of the first Town Hall webinar here). The physician panel will present current findings and data on COVID testing and test interpretation. They will also discuss treatment and care of the patient diagnosed with COVID. With Fall right around the corner, they will look at what flu and COVID having similar presentations can mean to diagnosing them. Lastly, there will be an update on the status of vaccines. Attendees will have the opportunity to ask questions of the panel. This webinar is designated for 1 AMA PRA Category 1 Credits^TM.


	Register for the FREE July 21 Webinar

Overcoming Clinical and Financial Challenges in the Urgent Care Market

July 23, 2020 | 5-6pm CT | FREE

brought to you by Allscripts

Urgent Care clinics are becoming increasingly complex and require specific features to support a broad range of patient care delivery. To effectively manage this, it is crucial that Urgent Care clinics choose a health IT partner to help meet all of these challenges while keeping up in the rapidly evolving world of healthcare. Join Allscripts experts as they discuss clinical and financial challenges, as well as solutions for overcoming them. At the conclusion of the webinar, there will be an opportunity for Q&A.


	Register for the FREE July 23 Webinar

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Additional July Webinar:

Non-clinical Patient Considerations - Minors, Abuse, Reporting, and more* (Part II) | July 30 | 1pm CT

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	VIEW THE FREE COVID-19 RECORDED WEBINARS

*This webinar is FREE with UCA2020 ON-DEMAND registration AND qualifies for LIVE Certified Urgent Care Management Professional (CUCMP) credits.

Urgent Care Association

28600 Bella Vista Pkwy, Suite 2010, Warrenville, IL 60555

877-698-2262 | webinar@ucaoa.org

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August 13, 2020

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NEWS AND ANNOUNCEMENTS

The CDC Expects 2020 Outbreak of Life-Threatening Acute Flaccid Myelitis: The Centers for Disease Control and Prevention (CDC) anticipates that 2020 will be another peak year for cases of acute flaccid myelitis (AFM), an uncommon but serious neurologic condition that affects mostly children. The disease has peaked every two years between August and November in the United States since 2014. Enteroviruses, particularly enterovirus-D68 (EV-D68), are likely responsible for these peaks in cases.

CDC released a new CDC Vital Signs report to alert health care providers to a possible outbreak this year. This Vital Signs report reveals a delay in care for some patients in 2018: 35% of patients were not hospitalized until two or more days after limb weakness. AFM can progress rapidly over the course of hours or days, leading to permanent paralysis and/or the life-threatening complication of respiratory failure in previously healthy patients, so delays in care can be serious.

The CDC provided UCA with a Vital Signs package to share that includes:

The CDC Vital Signs Report

The AFM Fact Sheet

The CDC Press Release

In case you missed it, UCA and the College of Urgent Care Medicine? (CUCM), in collaboration with the Centers for Disease Control & Prevention (CDC), produced a webinar on Acute Flaccid Myelitis titled: Are We In For Another Peak Year? What Urgent Care Clinicians Need to Know. View the recorded webinar here.

Do You See Pediatric Patients in Your Clinic? To help combat a recurring childhood condition, the Centers for Disease Control and Prevention's National Center for Immunization and Respiratory Diseases (CDC/NCIRD) wants to better understand your perspective about this condition, as well as any gaps and needs related to this condition among urgent care providers. If you see pediatric patients at your center, please take this survey. No preparation is necessary for this short survey. The CDC will use the survey results to develop educational materials and resources for clinicians and operators in the industry. UCA considers it a unique opportunity to make the needs of our industry known.

UCA Announces New Executive Director for Quality - Tracy Patterson, MBA, MHSA, CHC: UCA is pleased to welcome Tracy Patterson as our incoming Executive Director for Quality. Tracy currently works with UCA in a consulting role with Accreditation and we are delighted to bring her experience and expertise to our team full time starting October 1. She has over 20 years of experience in urgent care operations and has spent the last 8 years working with urgent care and health system clients to develop strategy, analyze and improve operations, open new locations and ensure robust risk management and compliance programs. She is a magna cum laude graduate of Arizona State University, holds MBA and MHSA degrees and is Certified in Healthcare Compliance. In her new role she will lead UCA's Accreditation programs and partner with our affiliate organizations to innovate and align our shared pursuit of continuous quality improvement. Meet the entire UCA team here.

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MEMBERSHIP

HIPPO Education: Stay up-to-date anytime, anywhere with the Hippo Education Urgent Care Reviews and Perspectives podcast (Urgent Care RAP). UCA members receive 3 FREE MONTHS of the Urgent Care RAP podcast (log in to access the registration link) and $100 OFF the HIPPO Education Urgent Care Bootcamp. Hippo Education also has COVID-19 Resources - practical resources available for everyone on the front lines.

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SPONSORED CONTENT

183% ROI with Experity

We commissioned Forrester Consulting to conduct a Total Economic Impact (TEI) study to objectively examine the potential ROI urgent care centers may realize when using Experity solutions. In addition to discovering ROI, Forrester found that clinics increased revenue by $14 per patient, saw 0.5 more patients per provider per hour, and decreased bad debt by 50 percent. See Experity by the numbers by downloading the infographic. LEARN MORE

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EDUCATION

Upcoming Webinars:

COVID-19 Town Hall Event 3.0: Back-to-School | August 18 at 1pm CT | FREE for ALL | In the third of the COVID Town Hall series, UCA's clinical panel will discuss urgent care considerations as many communities return students to the classroom. There will be a brief presentation on the current state, testing, and differential diagnosis, as well as a Q & A.

If it's Not in Your Differential, it Won't Be in Your Diagnosis* | August 19 at 1pm CT | This webinar will focus on how to use knowledge of legal issues to improve patient safety.

*This webinar is FREE with UCA2020 ON-DEMAND registration

FREE COVID-19 Webinar Recordings: Visit this page to listen to all the COVID-19 webinar recordings.

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SUPPORT

Vendor Members: Urgent care centers and our members are still struggling and you can help. Do you have a resource or opportunity to assist during this COVID-19 pandemic? Please complete and submit this form to share your FREE offer, or this form to share your PAID resource. We are grateful for your continued support.

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RESOURCES

August Policy of the Month: UCA has noted conversations on the COVID Listserv related to the need for a Universal Masking Policy. We produced this new policy based on CDC guidance and other best practices. It will also be added to UCA's Policy & Procedure Manual.

Job of the Week: Providence Health & Services is seeking a physician assistant to join their fast-paced urgent care clinics in Spokane, Washington.

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INDUSTRY NEWS

Experity Announces Record Urgent Care Patient Volumes in July Amid Pandemic: (article from businesswire.com) Experity, the leading provider of clinical and practice management software in the urgent care space, today published a report showing more patient visits in July than any other month this year, according to its client base of more than 5,700 clinics. Read More

SMART Researchers Discover New Way to Reverse Antibiotic Resistance in Some Bacteria: (article from news-medical.net) Researchers from Singapore-MIT Alliance for Research and Technology (SMART), MIT's research enterprise in Singapore, have discovered a new way to reverse antibiotic resistance in some bacteria using hydrogen sulfide (H2S). Read More

BD, Quidel COVID-19 Antigen Test Supplies Strained Amid High Demand: (article from beckershospitalreview.com) Physicians, nursing homes and federal officials are struggling to get testing supplies for rapid response COVID-19 antigen tests from the two companies that have received FDA authorization to make them, The Wall Street Journal reported. Read More

Over 900 Health Care Workers Have Died from Coronavirus: (article from cnn.com) Of the nearly 165,000 Americans who've died from the coronavirus, at least 900 reportedly were health care workers. Now, the life stories of frontline physicians, nurses, clinical support staff and cleaners are being compiled in a new interactive database. Read More

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SPONSORED CONTENT

Mobile Data Customized for Urgent Care Providers

In today's digital world, cell phone activity can provide Urgent Care operators with a rare insight into consumers daily shopping patterns, including frequency of visits to a specific draw. National UC Realty can provide a custom report using this mobile information to clearly define the true trade area of your existing or planned clinics, and monitor the activity of the competing Urgent Cares in your market. LEARN MORE

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Last Week's Top 5 Links in UCAccess:

UCA COVID-19 Testing Database
Call to Action
UCA Collaborates with Braid Health to Evalate Urgent Care Clinics as an Access Point of COVID-19 and Antibody Testing (PSA)
UCA Collaborates with Solv Health to Create COVID-19 Testing Database
August Policy of the Month

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EDITORIAL INQUIRIES

Suzanne Flynn, Marketing Communications Manager

331-472-3746 | sflynn@ucaoa.org

ADVERTISING SALES

Jackie Stasch, Director of Corporate Relations

331-215-6063 | jstasch@ucaoa.org

CONTACT US | ADVERTISE | CHANGE EMAIL

Urgent Care Association | info@ucaoa.org | 877-698-2262

28600 Bella Vista Pkwy, Ste. 2010 | Warrenville, IL 60555

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COVID-19 Town Hall Sponsored by Menarini Silicon Biosystems

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Webinars

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Meetings

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UCA COVID-19 Town Hall

July 21, 2020 | 1-2pm CT | FREE

Sponsored by Menarini Silicon Biosystems

Join UCA/CUCM for the second Town Hall Meeting on COVID-19 (view a recording of the first Town Hall webinar here). The physician panel will present current findings and data on COVID testing and test interpretation. They will also discuss treatment and care of the patient diagnosed with COVID. With Fall right around the corner, they will look at what flu and COVID having similar presentations can mean to diagnosing them. Lastly, there will be an update on the status of vaccines. Attendees will have the opportunity to ask questions of the panel.


	Register for the FREE July 21 Webinar

Urgent Care Association

28600 Bella Vista Pkwy, Suite 2010, Warrenville, IL 60555

877-698-2262 | webinar@ucaoa.org

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November 4, 2020

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Steps to Fast-track 2021 E/M Coding Changes

After more than 25 years, the E/M codes are set to change. Instead of dreading it, urgent care is ready for it. Experity has you covered with monthly tips to help train your staff and an EMR solution that can replace the heavy lifting.

In our latest billing blog, we highlight the top three things to know going into 2021. Learn more about the revised Level of MDM table, how to get credit on data analysis, and become familiar with updated terminology that will make your life easier come January 1. Click here to access the blog or mark your calendars to join us for our upcoming coding webinar series.

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Urgent Care Learning Sessions Available On-Demand

Hundreds of urgent care leaders packed in virtually for Experity's User Experience. Everyone is welcome to join and view on-demand. A few attendee-favorites included: A Fireside Chat about Reputation, How to Provide Back-to-Work COVID Testing, and Better Billing & Coding.

To round out the event, we welcomed guest presentations from Matt McCarthy, MD, author of Superbugs: The Race to Stop an Epidemic, and Anthony Cardillo, MD, of Mend Urgent Care. Click here to access all the sessions.

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Benefit from Telemedicine Beyond COVID

After COVID-19 broke out, many urgent care clinics implemented telemedicine to triage infections and reduce the risks of exposure. This quick implementation sparked a larger conversation about its permanent place in urgent care. Click here to explore its value and how it improves quality of care.

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Data Update: October On Record for Busiest Monday YTD for Urgent Care

This year, urgent care has seen many COVID ups and downs and October was no exception. As COVID surged across the country, the race to develop a vaccine continued and urgent care saw its busiest day YTD on Monday, October 5, 2020. Experity clinics logged a record 110,238 visits with the South seeing more than 40 percent of those patients. Since October 5, visit volume has remained extremely high and industry experts don't see that pace slowing down anytime soon. For more data and urgent care predictions, tune into our latest webinar. Listen now.

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CASE STUDY: WellFast Urgent Care - Lawton, Oklahoma

WellFast Urgent Care was founded in 2006 by two ER physicians with a vision to provide quick, high-quality urgent care at a fraction of the cost of an emergency department visit. As the WellFast clinic grew, it quickly added more robust offerings (and lots of new customers).

Looking for an urgent care partner to help support their rapid growth and additional service lines, the WellFast team found the solutions they needed-and more-with Experity. Watch the video.

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	THIS IS A SPONSORED EDITION OF URGENT CARE ACCESS

THIS EXECUTIVE EDITION CREATED BY THE URGENT CARE ASSOCIATION.

EDITORIAL INQUIRIES

Suzanne Flynn, Marketing Communications Manager

331-472-3746 | sflynn@ucaoa.org

ADVERTISING SALES

Jackie Stasch, Senior Manager Corporate Relations

331-215-6063 | jstasch@ucaoa.org

CONTACT US | ADVERTISE | CHANGE EMAIL

Urgent Care Association | info@ucaoa.org | 877-698-2262

28600 Bella Vista Pkwy, Ste. 2010 | Warrenville, IL 60555

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Submit your information to be included in the COVID-19 testing database

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UCA recognizes that urgent care centers that are willing and able to perform testing are oftentimes being overlooked. It is our intent to not only communicate the willingness but also the unused capacity for COVID-19 testing.

It is counterintuitive to us that pharmacies and other sites are being touted as the solution when urgent care centers in every market are telling us they have these capabilities while also experiencing drastic reductions in patient traffic. This is not about finding new sites in most markets, but simply deploying patients to very capable and appropriate existing medical facilities - including urgent care centers.

In an effort to drive business to our industry, we are putting together a national database of urgent care centers with either COVID-19 PCR or antibody testing capabilities. If you would like your center(s) to be listed, please complete the survey (one submission per center).* You should only need to do this once unless there are changes to your services in the future.

Thank you for your ongoing commitment to healthy communities,

Laurel

Laurel Stoimenoff, PT, CHC

CEO, Urgent Care Association


	Survey to Submit COVID-19 Testing Status

* If you operate 5 or more centers, please contact Jami Kral at jkral@ucaoa.org to get access to a multi-site submission spreadsheet)

Urgent Care Association | info@ucaoa.org | 877-698-2262

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July 22, 2020

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Real-Time Teleradiology Backed By AI

Imagine: AI overreads in under a second. Board-certified overreads in 5 minutes. And free setup in your clinic in only 10 minutes. By streamlining workflows as the first and only real-time radiology offering, Braid Health helps you meet your patients' needs while enabling your clinic to maximize its high margin radiology offering during Covid-19. Eren Bali, CEO of Carbon Health, says: "Imaging technology can be slow, cumbersome and difficult to share with patients. Braid Health built a platform from the ground up with speed, security and mobility in mind, allowing us to better meet patients' high expectations for a modern, tech-enabled experience, while saving us time and manpower." Try the Braid App

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Wall Street Journal: Health Care Startup Braid Turns Its Radiology Tech to Coronavirus

In partnership with Carbon Health, Braid Health released a public database of chest X-ray images, test results and patient symptoms so researchers and physicians can compare patients who tested positive for COVID-19 against those who tested negative. As this story explains, many Carbon Health patients aren't hospitalized and don't have serious cases of COVID-19, so these images and data are useful for others trying to diagnose people with few symptoms. Read More

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Special Offer: Online Marketing AVAILABLE NOW

Braid Health, in conjunction with the Urgent Care Association, has a robust plan to help support you right now. And it usually takes less than 15 minutes of your time. Try Braid Health for AI-powered teleradiology and we'll leverage our expertise to promote your practice in your local community. The novel coronavirus is at the front of every urgent care owner's mind. With the drop in patient volumes and increased wait times, how do you meet the needs of your practice while minimizing risk for patients and staff?. Click here to talk to Braid.

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Imaging sent directly to your patient's phone

Is your practice still burning CDs of X-ray studies to send with your patients or mail to a referral partner? How much time does your staff spend coordinating and processing these requests? Recent studies have shown that the true cost of burning CDs to share images goes beyond the average of $10 for the disk, staff time and transportation. This process can frustrate patients, hinder care coordination and delay treatment. Our approach is to engage patients with full access and control of their images even on their mobile phone, where they need it most. Try Braid Health's real-time teleradiology to ditch the disk and empower patients.

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On-Demand Webinar: The Future of Urgent Care - Imaging Business in the Face of COVID-19

Listen in as our Chief Medical Officer Rajni Natesan, MD, MBA leads a lively discussion with some of the urgent care industry's visionary leaders. Pamela Sullivan, MD, MBA, FACP, PT, former president of the Urgent Care Association, said, "Urgent care is uniquely positioned in the spectrum of care, so that we can pivot quickly and look at where the gaps are and where the needs are, and fill those needs. I think this is absolutely essential as we look at COVID-19." Watch Now

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Video: Lansing Urgent Care Partners with Braid for Real-Time Radiology Results

Terry Matthews, DO, CEO of Lansing Urgent Care explains how staff and patients at its Michigan clinics have benefitted from AI-powered imaging results. "Literally before the patient exited the radiology room, the result is already in the provider's hands." Watch the video for what Dr. Matthews calls "the future of urgent care." Watch Now

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	THIS IS A SPONSORED EDITION OF URGENT CARE ACCESS

THIS EXECUTIVE EDITION CREATED BY THE URGENT CARE ASSOCIATION.

EDITORIAL INQUIRIES

Suzanne Flynn, Marketing Communications Manager

331-472-3746 | sflynn@ucaoa.org

ADVERTISING SALES

Jackie Stasch, Senior Manager Corporate Relations

331-215-6063 | jstasch@ucaoa.org

CONTACT US | ADVERTISE | CHANGE EMAIL

Urgent Care Association | info@ucaoa.org | 877-698-2262

28600 Bella Vista Pkwy, Ste. 2010 | Warrenville, IL 60555

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Update your COVID-19 testing capability via the UCA National Testing Database

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Kelly,

Urgent care centers have been left out of the COVID-19 testing conversations on a national, state and local level. The Urgent Care Association (UCA) and Urgent Care Foundation (UCF) have been advocating on behalf of our members and the industry to change that.

A few weeks ago, UCA and UCF began collecting testing capability from many urgent care centers nationwide, and we've started distributing the information to departments of health, telemedicine organizations, and other groups this week.

Inclusion in the UCA National Testing Database is optional, but we strongly encourage you to submit your information ASAP. The database is NOT NEARLY BIG ENOUGH - less than 2,000 centers are on it so far. We are 10,000 strong and if we can demonstrate that via a list like this, we will be heard like never before.


	SUBMIT TESTING CAPABILITY

If you're interested in learning more about the benefits of UCA membership (available to individuals and organizations), visit ucaoa.org/Benefits or reach out to us at membership@ucaoa.org.

Urgent Care Association | info@ucaoa.org | 877-698-2262

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The Urgent Care Association (UCA) knows many of you are facing very serious financial issues while still trying to keep your centers open. We are working on a variety of measures to help you do that. I am reaching out today because we have an opportunity to get you federal assistance, but we need your help. Congress and the Administration are working on a new COVID-related relief package that will direct funding to health care providers. We ask you to click on the link below to sign your name on a petition asking them to specifically include urgent care centers in these relief efforts. We need to get this petition to Congress and to the Administration in the next few days, so please sign this today and forward it to your employees and colleagues in your community and across the country.

Together, we can make a difference and stay #UrgentCareStrong.

Sincerely,

Laurel Stoimenoff, PT, CHC
CEO, Urgent Care Association

Follow this link to the Petition:
Take me to the Petition

Or copy and paste the URL below into your internet browser:
https://ucaoa.az1.qualtrics.com/jfe/form/SV_5APObxgPPTVguFf?Q_DL=5hzVCDZUFCGC6VM_5APObxgPPTVguFf_MLRP_es2wQwVWR1tYTsN&Q_CHL=email

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Still Time To Register!

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COVID-19 Town Hall Event 3.0: Back-to-School

August 18 | 1 pm CT | FREE

The American Academy of Pediatrics recently reported a dramatic increase in confirmed SARS CoV2 in children. From July 9 to August 6, confirmed cases of COVID-19 in children across the country went from 200,184 to 380,174. In the third of the COVID Town Hall series, UCA's clinical panel will discuss urgent care considerations as many communities return students to the classroom. There will be a brief presentation on the current state, testing, and differential diagnosis. We will then open it up to the audience to comment and ask questions of the panelists. We hope you will join your colleagues to discuss this timely subject.


	Register for the FREE August 18 Webinar

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If It's Not in Your Differential, It Won't Be In Your Diagnosis*

August 19 | 1 pm CT | $50 member / $75 non-member

This webinar will focus on how to use knowledge of legal issues to improve patient safety. It begins with a brief introduction about approaching patients with 'diagnostic uncertainty' including legal terms and questions, then uses a case with a poor outcome with actual documentation and trial testimony to demonstrate a unique approach to improve patient safety.


	Register for the August 19 Webinar


	VIEW THE FREE COVID-19 RECORDED WEBINARS

*This webinar is FREE with UCA2020 ON-DEMAND registration

Urgent Care Association

28600 Bella Vista Pkwy, Suite 2010, Warrenville, IL 60555

877-698-2262 | webinar@ucaoa.org

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Don't Miss This Great Opportunity!

California Urgent Care Association (CalUCA)

info@caluca.org | CalUCA.org

CalUCA Virtual Fall Conference Registration NOW OPEN!

Dear Kelly,

We hope you'll join us at the second annual California Urgent Care Association Fall Conference - virtually via zoom - on Saturday, October 17 from 9am-1pm PST. This is an event you will not want to miss!

Come together for a day full of virtual learning and networking with colleagues by registering for the 2020 CalUCA Fall Conference. You will have the opportunity to hear from our panelists about the Impact COVID-19 has had on the healthcare industry, Occupational Medicine Implications of COVID Infections and COVID Testing strategies during Flu season.

At the conclusion of the conference, we will be also featuring a virtual social event for our members to network from afar!

Thanks for your support and hope to see you soon in person!

Early Bird Pricing (August 20th- September 15th):

$80 Members | $120 Non-Members

Send a group and save! Register three or more from the same organization and price is $60pp for CalUCA Members and $120pp for non-members.


	Register

California Urgent Care Association (CalUCA)

info@caluca.org | CalUCA.org | Unsubscribe

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Dear Kelly,

Thank you for creating an account with Urgent Care Association. You may log into our website, www.ucaoa.org, using the information below.

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Urgent Care Association

Understanding the Dynamics

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UCA Members:

Over the holiday weekend, vaccine distribution in New York took a dramatic turn that involved the Northeast Regional Urgent Care Association (NERUCA) and UCA engaging in a rapid-fire negotiation with the Bureau of Immunization.

We share this experience in order to improve everyone's understanding of the dynamics of trying to influence or gain access to CV-19 vaccine.

Learn the takeaways and read the full story as we know it so far.

Share your COVID-19 vaccine experiences here.

Lou Ellen Horwitz, Urgent Care Association Chief Executive Officer

Urgent Care Association | info@ucaoa.org | 877-698-2262

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FREE for Members - Brought to you by Experity

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E/M Coding for 2021: Is Your Clinic Ready?

brought to you by Experity

The current E/M coding guidelines have been in effect for more than 25 years-despite the healthcare industry experiencing momentous change. That all changes in 2021. Join Experity expert, Phyllis Dobberstein. Manager, Compliance & Security, as she discusses the upcoming coding changes and best practices around for how to prepare for the changes.

Watch Now


	FREE for UCA Members. View Session Now.


	Not a Member? Join Now to View this and 50 other Sessions

Urgent Care Association

convention@ucaoa.org | 877-698-2262

28600 Bella Vista Pkwy, Suite 2010, Warrenville, IL 60555

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COVID-19 Town Hall Event 3.0: Back-to-School

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If It's Not in Your Differential, It Won't Be In Your Diagnosis*

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If It's Not in Your Differential, It Won't Be In Your Diagnosis*

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E/M Coding for 2021: Is Your Clinic Ready

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COVID-19 in Urgent Care: What to Look For

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Become a Member, Earn CME and Make #UrgentCareStrong

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Early Registration Ends Tuesday

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COVID-19 in Urgent Care: What to Look For

Lyme Disease, An Epidemic Within A Pandemic

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COVID-19 Town Hall Event 3.0: Back-to-School

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If It's Not in Your Differential, It Won't Be In Your Diagnosis*

CalUCA Virtual Fall Conference Registration NOW OPEN!

UCA Members:

E/M Coding for 2021: Is Your Clinic Ready?

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