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These are undoubtedly incredibly difficult times for everyone. The world has been turned upside down. Though UnderU pales into relative insignificance when compared with matters of health, I am very grateful for your continued loyalty towards our business. We will continue to do our best, aiming to deliver our usual high standards of service to you. Please, follow the rules, and stay safe. 

Thank you, Simon xxx

What more can be said. It''s Star Wars Day, and May The 4th be with you!! Personally I still love the films, and am looking forward to watching The Rise Of Skywalker again on Thursday (my birthday and day off!!). We are running a 4 for 3 promotion across the site today (excluding Sale items), so simply enter the voucher code MAY4 at the checkout. MAY THE FOURTH BE WITH YOU!!

Dear Loyal Customer,

Yes, we are in very unusual times. Things are looking a bit scary right now, but all we can do is pull together, follow best advice, and hope that we get through this as best we can.

With that in mind, I just wanted to personally assure you that we at UnderU continue to operate as best we can and follow the Government’s advice. We continue to fulfil orders as normal, aiming for same-day dispatch on many orders, and have plans in place to do so for the foreseeable.

Is it safe to shop from our site?

We are operating in line with advice from the World Health Organisation and the local authorities. We constantly make sure that all appropriate health and hygiene standards are adhered to.

Will I still receive my order/return/exchange?

Please be assured that we are monitoring the situation very closely and will be in touch if there is any update to your order, exchange or refund.

What about the delivery of my purchase?

Your orders will continue to be delivered using a mix of Royal Mail and DPD Local, and for overseas customers your local national postal service as well. Our team here will continue to monitor the situation very closely and aim at making sure all appropriate health and hygiene standards are adhered to.

Aside from the above business-continuity message I would also like to wish each and every one of you, and your friends, families and colleagues, the best of luck through this challenging time – let’s pull together and do our best to support everyone around us.

Thank you for your continued loyalty and kindest regards,

Simon Moore, Managing Director